March 5 2025 - GravityZone reports not being sent by email?

jkbd

hi - has anyone else had an issue today receiving reports from GravityZone by email? I have about 20 sites, reports scheduled daily to be sent to two different addresses. Everything ok through Monday, but no reports delivered Tuesday night.

Logged in, checked report was generated and can be viewed, hit the email button - nothing.

Probably an issue on the back end, just wondering if anyone has the same issue.

Andrei_S Enterprise

Hello @jkbd ,

On Tuesday March 4th we had a maintenance window to update our GravityZone Cloud Instance 2 and this would impact the report generation if it was supposed to happen in that time interval. You can check here the maintenance window: https://status.gravityzone.bitdefender.com/incidents/5hl866fz8j1x

If the situation persists for more days, then we should look into it with our Enterprise Support Team.

You can reach out to them through our webform: https://www.bitdefender.com/en-us/support/contact-us

Kind Regards,

Andrei

jkbd

Thanks Andrei! Reports were received as scheduled today, all is well -