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bcorrell
bcorrell
in Central and Subscriptions

I purchased bitdefender and never received a code to activate my devices.

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Best Answer

  • Gjoksi
    Gjoksi mod
    Answer ✓

    Hello.

    Just follow the steps from this article:

    https://www.bitdefender.com/consumer/support/answer/2356/
    Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.
    Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
    NOTE: Bitdefender telephone support is not toll-free!
    Finally, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him.
    Regards.

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