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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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SAFEPAY
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Why am I constantly being pestered to use Safepay?
Virtually every time I open a new web page, I am being pestered by a little red window in the bottom right corner asking if I want to use Safepay for this page. I DO NOT WANT TO USE SAFEPAY EVER ON ANY PAGE I OPEN SO STOP PESTERING ME OR i AM GOING TO CANCEL MY SUBSCRIPTION. It really pisses me off when I am being annoyed…
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Safepay Zugang Consorsbank
Seit einigen Tagen wird die Webseite der Consorsbank in Safepay nicht richtig angezeigt. Bei anderen Banken keine Probleme. Der Zugriff ist somit nicht möglich auf das Konto im Safepay, was sehr ärgerlich ist. Was kann die Ursache dafür sein und wie wird es gelöst? Vielen Dank vorab.
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Safepay problem
I need help I installed Bitdefender for the first time and I have a problem when using Safepay Every time when I want to open the bank page or pay something via Paypal, Safepay does not recognize these pages and does not open them automatically, even though I have bookmarked them in Safepay and marked that it always opens…
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Bank Warns Of Safepay Outdated
This describes Safepay as part of BitDefender Total Sec 2015 Dear Bitdefender, Recently, I had a ticket made, because one of my banks (in the Netherlands) shows me: you are using an outdated browser (when I am using safepay). This is rabobank.nl . The browser identifies itself as Chrome (chromium based) version 35 and the…
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On exiting Safepay computer locks up with a white screen.
Dell XPS8940 running Windows 11 Home. On exiting Safepay the computer freezes with a white screen. I have to do a hard shut down and restart with the physical power button. Is there any way around this problem? Thanks.
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Moved: Can't load
This discussion has been moved.
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Mouse Scroll not working in Safepay?
Mouse scroll has stopped working in Safepay. The only way to scroll is to use the side bars.
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Moved: Banking applications with Bitdefender Safepay and Bitdefender VPN
This discussion has been moved.
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Safepay - very slow to exit
Hello, whenever I shut down the Safepay browser whilst using the vpn it takes a long time to get back to the desktop. Is this normal behaviour? Cheers
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My Safepay Bookmarks have disappeared, all 30 of them, after upgrading on July16,2020.WHERE ARE THEY
ALL my Safepay Bookmarks are gone and empty since I upgraded on July 16, 2020. WHERE ARE THEY? CAN I RECOVER THEM?
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automatically activate bank protected site
hi, after configuring safepay I cannot automatically start the secure site of the Fineco bank (https://finecobank.com/it/online/).
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Safepay: How to run it in split screen?
Hello. When I pay my bills or make purchases, I usually work in split-screen because I need to have Microsoft Excel open to enter my purchases. I cannot figure out how to do this if I use Safepay. Safepay seems to open a virtual desktop and I can't find a way to open another window inside of Safepay to have a split-screen.…
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Safepay greys out some banks
I've managed to setup safepay to open all of my bank accounts bar one. I've managed to add the bank as a bookmark which shows on the splash screen with its icon but when I try to launch the bank I can see it on the screen and then a semi opaque shield covers the page stopping me from entering my login details and I'm…
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Safepay freezes Windows - downloading pdf docs
If I use Safepay (Bitdefender VPN) & try to download a pdf document it freezes my system (Windows 10) so I have to CTRL+ALT+DEL to open up task manager & close Safepay etc. It's been like this for awhile now. Any chance of a fix Bitdefender?
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keyboard
I need to increase the size of the virtual keyboard and move it from upper right of monitor to middle.
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[submitted to DEVEL] Wallet In Safepay
Hello, I really like Bitdefender. I think it is probably one of the best in the market today. However, I'm not so happy with wallet integration in safe-pay. What I miss is fill-in option of user-name & password automatically or by an button. What I have to do now is open wallet, go to the account I like to open, go to edit…
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Safepay Browser
Just wondering why I have to have Chrome installed on computer to use this. Can I use a password manager with it? Can I use with Firefox? Also why is it not availible on mobile?
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Win 10 & Total Security 2015 & Safepay
hi, win 7 & total security 2015 bitdefender safepay retains (card) information even if the session was closed. The way it should be. win 10 & total security 2015 bitdefender safepay does not retain any (card) information if the session was closed. I have to input all the card info each time I open the safepay and the bank…
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Safepay Corruption ?
BOOKMARKS: I have three bookmarks -- Bank_A -- Bank_B -- Bank_C When logging into Bank_B using their URL: "https://ib.greater.com.au/onlinebanking/login.aspx" ... - the log-in page reappears with a modified URL: "https://ib.greater.com.au/OnlineBanking/Login.aspx?ReturnUrl=%2fonlinebanking%2fPromoPage.aspx" ... then with…
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[sent to Testing team] Remove Bookmark From Safepay Total Security 2015
I am trying to remove a bookmark from Total Security 2015 previous versions had a delete option on the bookmark in safepay that is not available it seems on this version. Any thoughts
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Safepay And Hot Spot Protection
At my Royal Bank site (http://www.rbcroyalbank.com/online-services), I am unable to get Hot Spot Protection. I have opted for HSP to be ON in my settings. Why is this? I am using Firefox as my Browser, if this makes any difference, but it didn't work under Internet Explorer either. I should add that it worked just fine up…
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Safepay And Bookmark
I do not understand the instructions for Bookmarking while in Safepay. Could someone please explain them, at a kindergarten level? Also, is it possible to SCAN and SAVE TO DOCUMENTS something that is Bookmarked?
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Safepay Does Not Start In Windows 10
I have Bitdefender Internet Security 2015 Build 18.23.0.1604 and Windows 10 32bit Safepay doesn`t even open. When I try to open it I get the following message: ''The aplication was unable to start correctly(0xc0000142). Click OK to close the application". I am aware that BIS 2016 launched but I want to keep using the 2015…
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Safepay Flash Problem
hi all, Although i installed current flash version, safepay say "flash plugin is not installed in your system". And i think in that reason i can not look my Abstract account on Banking transactions (early it was opening on popups, and yes i know popup block feature can close on top right part on address bar now its not…
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Paypal Cookies On Safepay
New guy here,Hello folks I'm using Window 10 and Total security 2015 with Google Chrome as my browser. When I try to pay for items on Ebay with PayPal I get a message in Safepay saying I have to enable cookies, but my cookies are turned on! So I have to turn off Safepay and pay as normal. Is there a fix for this
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Safepay And Multiple Accounts In The Same Financial Institution
I have two accounts with Chase. I have three with MasterCard. When I tried to use Safepay for the first time I entered the correct URL for my 1st Chase account. Everything else was entered and I tried it several times to make sure it worked. However when I tried to enter the 2nd Chase account, all of this information wrote…
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Safepay Doesn't Seem To Work With Microsoft Edge.
Hi, I just updated my OS to Windows 10 which Bitdefender is supposed to support. However, none of my bookmarks will open in Safepay when I use Microsoft Edge. There was no problem in Firefox so it seems to be working OK in other browsers. Has anyone got it to work in Microsoft Edge? Could I be doing something wrong? Many…
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Safepay System Error (windows 10 64-bit)
Hi, I'm currently on Windows 10 Home 64-bit and when I click Safepay in the Bitdefender interface I get a system error saying "The program cannot start because MSVCR100.dll is missing". When I click OK another system error comes out saying "The program cannot start because MSVCP100.dll is missing". I did a repair of…