Safepay Does Not Start In Windows 10

Herr

I have Bitdefender Internet Security 2015 Build 18.23.0.1604 and Windows 10 32bit

Safepay doesn`t even open. When I try to open it I get the following message:

''The aplication was unable to start correctly(0xc0000142). Click OK to close the application".

I am aware that BIS 2016 launched but I want to keep using the 2015 version. How can I make Safepay work?

Rohugh

Hello,

Version 18 will not work on Windows 10, if you want to stay with BD 2015 you need to install version 19. Full details here -

http://www.bitdefender.com/support/-1452.html

Ro

Herr

Rohugh I will try to install ver 19.

Regarding your statement that build 18 does not work in windows 10 that is not the case for me.

I installed Win 10 in the first day it appeared the 29th of august I think. In the same day I`ve installed BIS 2015 build 18.

I had no problems whatsoever until now when I tried for the first time to use Safepay.

Herr

UPDATE(could not edit my post above so I`ll make a new one)

I have installed build 19.3.0.175 of BIS 2015 but I got the same error mentioned in my first post.

The only way I managed to make Safepay work is by setting Compatibility mode for it to Windows 8.

Apparently it does not run natively on Windows 10; at least for me " />

Rohugh

Hiya again,

I assume you are using the Windows 10 release and not one of the Insider Previews (BD will probably not work on those). The only other suggestion I have is for you to contact Bitdefender, Safepay worked fine for me with Windows 10 and v.19 2015.

BD GUI>Top bar figure icon drop-down>Help & Support

Ro.