Mouse Scroll not working in Safepay?

Farmer
Farmer
edited September 2022 in Safepay

Mouse scroll has stopped working in Safepay. The only way to scroll is to use the side bars.

Answers

  • Scott
    Scott ✭✭✭✭✭
    edited September 2022

    Hi @Farmer

    On two different PC's one being Windows 7 with AV+ and one with Windows 11 with Total Security, I am not having a problem with scrolling. I'm able to scroll with the mouse wheel, with the keyboard up and down keys and the sidebar.

    In Safepay, try clicking on an empty part of the webpage you're trying to scroll and see if that activates the mouse scroll wheel.

    Confirm your mouse is able to scroll on a normal webpage. Try a PC restart. Something like this seems that it shouldn't need a repair/reinstall, but I'll leave the link in case you want to try that.

    https://www.bitdefender.com/consumer/support/answer/13429/


    Kind regards,

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.

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