-
Cloudnetcheck.exe -> Trojan.GenericKDZ.106706 false positive?
Hello. Bitdefender scan stated resolved issue: CloudNetCheck.exe in my downloads folder as Trojan.GenericKDZ.106706, deleted. Google shows no result for that Trojan.Generic, is this normal or false positive? I have no idea about such things. Thanks.
-
Is Bitdefender still protecting you when it says "Bitdefender services are loading now, please wait?
Lately on my 2 computers Bitdefender loads an comes up, "Bitdefender services are loading now, please wait." It doesn't come up too, "You Safe" like it usually says on the icon. I did some research and reinstalled the program and did the proper updates. It goes back to "Your Safe" but whenever I reboot my computer or start…
-
Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
-
Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
-
How can I merge subscriptions into one?
I recently won a free year of Bitdefender Total Security and received the code for it, Bitdefender Support via FB Messenger sent me links on what I can do, and they told me I can use the code to extend my Bitdefender Box subscription since it uses Total Security but when I went to activate it. It didn't give me the option…
-
Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
-
How to install Bitdefender on Windows
How to install Bitdefender on Windows (full guide here) This article guides you on how to install Bitdefender on Windows. Before proceeding with the installation, make sure your PC meets the system requirements. You can also watch the steps presented in the video below.
-
Does the Bitdefender Box have its own interface that you can access thru the router?
I was curious to know if the Bitdefender Box has its own interface that you can access to make changes like you can other router brands. I love my Bitdefender Box and am glad it can cover devices that connect to it that don't have Bitdefender coverage on the devices.
-
Uninstall Old Bitdeferder antivirus- Through ****** or any other method
Hi, We have on-prem Bitdefender antivirus product installed on our network and now we have opted for Cloud version. In terms of upgrading workstations to the cloud version First, I have been told to uninstall the old Bitdefender and then install using the new client (cloud version) I am ok with installing the new cloud…
-
ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
-
Website is suddenly blocked - Troubleshooting
Hello Bitdefender Community, i am new to this place because i am looking for a solution. I do host a few website-projects and recently i´ve made the discovery that one of these websites isn´t available for business customers because they are denied the access throught the bitdefender endpoint security. Right now the error…
-
Regarding Vpn
I have purchasesd Ultimate Security. I have also installed it on my iOS device. Here I got 3 types of VPN by Bitdefender. One is Hydra, Which I got by downloading from app store. Now I am confused about those three VPN installed on my IPHONE. One is Mobile security, Web protection, Hydra! Which one should I use? I have…
-
A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
-
Multiple Bitdefender Accounts
Hey! Silly question: Can I have two separate Bitdefender Accounts created on two different e-mail addresses with different hardware assigned? I know there is nothing to stop me from technical side, however I am wondering is there anything which should stop me from doing that? Like terms of service or anything else? I have…
-
Is Hydra.exe supposed to be running on my computer with VPN Premium??
Did a little system exploring today, and noticed that a program labeled as hydra.exe was eating up all the data it could from my laptop/VPN connection...did some searches and found that it COULD be a legitimate program that's needed for the VPN to function properly...or it could be a Virus and I should just burn my…
-
Is there a problem with One Click Optimizer?
Just within the last week or two, One Click Optimizer has stopped working. When it is run within a standard user account, it prompts for the admin password, as usual, but does nothing (literally). If it is run as Administrator, it still does nothing. I have tried re-installing Bitdefender, to no avail.
-
Netgear Armor by Bitdefender Doesn't know why the URL is being blocked. Where do I go from here?
I started getting notifications on my phone for a malicious URL being blocked by Netgear Armor. I logged into my Armor account on my PC and it is showing a few times this URL was trying to be accessed from my cellphone. I did not browse to this URL. It seems to happen when my phone is just sitting idly.…
-
bitdefender antivirus app will update or change app ui like Vpn app did?
any news about new bitdefender in 2024?
-
Can someone assist me with steps to remove malicious and protect my data?
I believe my system has been compromised and it appears Bitdefender is out of date. I am looking for general support on how to remove malicious files from my system installed by hackers. I believe know who compromised my system but am unsure how to prove it. Google also keeps blocking me from searches (see the attached…
-
[Tips for security] Blocking annoying and unwanted websites
Hello community! Today, I would like to address a growing problem on the internet: websites that spread adware, PUPs (Potentially Unwanted Programs) and other intrusive software. Often, these programs enter our systems through deceptive downloads or visits to compromised websites. It is crucial that we are vigilant and…
-
[Tips for security] Do you use Windows as an administrator or standard user?
In the context of cybersecurity, it is highly recommended to use the computer as the standard user for day-to-day activities, using the administrative user only when necessary, as mentioned in Microsoft's own documentation. "As a security best practice, use your local (non-Administrator) account to sign in and then use Run…
-
Do I have to reload windows to remove BD VPN?
This is a complete insult. I purchased an antivirus and recieved a virus. BD VPN is making it impossible for me to install another VPN and it cannot be removed as far as I have found. Do I really have to reinstall fresh windows? Restoring my pc to before I installed it didn't even work. 😡
-
BitDefender taskbar icon symbol meaning
The Bitdefender icon in my windows taskbar includes a little "space invaders" symbol in the bottom right hand corner. What does this mean?
-
Task failed! [-6]
I noticed that my 2016 server did not have firewall, etc. installed. When I tried to update the configuration, I got the following message: Failed Task. Reconfigure agent settings(sub-task) has failed on CONNECTSERVER, returning the error message: Task failed! [-6]. Do I need to uninstall and reinstall the agent? Thanks! :)
-
Windows Driver Foundation
Hello Bitdefender Community, While checking my computer, I discovered a suspicious process that is not visible in the Task Manager, but I managed to identify it using the Sysinternals Process Explorer tool. Details about this process are presented in Image 1. Upon inspecting the characteristics of this process, I found…
-
BitDefender restart org computers
hey everyone we are using bitdefender in our org for the last year and so far it is pretty good but since today bitdefender ask all the computers ( around 400 ) to restart them self for maintenance " BitDefender Endpoint secuirty tools will be reboot your system in 600 seconds for maintenance operations " its the first…
-
BD found Gen:Variant.Tedy.414512 in msedge.exe
BD has moved msedge.exe to quarantine after identifying that it was infected with this virus. Edge now does not work. How do I get rid of this virus and then get Edge back working? Thanks
