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Problems with Windows
Hello!I have both Bitdefender security and VPN Premium. I get a number of images on the screen that my computer is infected. Click them away but they come back as soon as I open the internet. I can email screenshot of this. Have scanned security but nothing helps.
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Confirmation the connection between VPN's sudden drop in speed to web disconnections and viruses
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Is BD stopping some websites from working properly?
I have a subscription to the UK Ordnance Survey mapping paid-for website. This is an excellent site which allows users to access any part of Great Britain (but not Northern Ireland) at 1:25000 or 1:50000 scale for about £25/year. The maps are first-rate, as many will know. On my Windows 10 pc and Windows 11 lap top I now…
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ZEUS and cvvj# virus on my Window . Bitdefender is not a remedy yet. any suggestion?
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Atomic Shield [Fivem Anticheat]
Hello Bitdefender Support Team, Your product is currently detecting "AtomicShieldAgent.exe" as ATC4.Detection, but I believe this is a false positive. Details: File name: AtomicShieldAgent.exe SHA256: 42c65857807867ccf2345b85a83d7be93195cf16b6190ba178efd09bd608a8d3 Location: C:\Users\Tanmoy Goswami\Desktop\Games\ OS:…
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Could Bitdefender be blocking the download of WhatsApp APP from the Microsoft Store?
Hi there. On Windows 10, the WhatsApp APP from the Microsoft Store seems to hang at Downloading. All the other APPs are updating from the Microsoft Store . Could Bitdefender be blocking the download of WhatsApp APP on my Windows 10 PC ? Any idea on how to rectify this ? TIA Jacquii
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Bitdefender Services Are Not Responding. Please Restart the computer...
I usually get "Bitdefender Services Are Not Responding. Please Restart the computer..." when i launch my win 11 and i also sent a support ticket to the bitdefender support and got no response. How can i fix this?
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How do I stop BD from blocking a specific website?
Title says it all…a website I know to be safe keeps getting blocked by BD. How do I override that so I can access the site?
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Online Threat Prevention - Adding Class C Network in Exception
Hello, I'd like to add a full Class C network e.g 192.168.0.0/24 as an exception under the Online Threat Prevention section. I've tried everything I could think of and read online, but it doesn't seem to work. Adding individual IPs works fine, but not with whole networks or anything that includes a prefix. The reason I…
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USB
I have a batch file which copies a folder full of files to a USB stick. The copy seems to be successful but then bitdefender comes along afterwards and deletes the files. I've tried adding the drive that I plug it into as an exception, but that doesn't seem to do anything.
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Bitdefender Antivirus Plus detected trojan Gen.Variant.Tedy.373140
Hi, I am new paid user of BD antivirus plus paid. Please help as BD detected Tedy trojan when I scanned as external HDD. Please move post if this is not the relevant section. System Details: Win 11 with latest Sep 25 updates installed, BD version: BD antivirus plus 26.0.18.75, BD agent: 27.1.1.14 Standard user account.…
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Mac crash after bitdefender update
Everytime bitdefender updates, it forces a restart of my computer which results in a crash. I am using Antivirus for Mac Version 10.2.5.2 and Sonoma 14.7.4. Has anyone else had this problem and is there a fix?
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Chrome extension routing search engine to Yahoo?
Hi all, I'd appreciate any help/insight. Every time I try to run a Google search on Chrome, it redirects the search to Yahoo. I've changed my settings on Chrome, deleted the other search engine options, etc - nothing. The internet says it could be due to a malware extension. See the attached photo - this is an extension…
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Dashboard on Mac OS
my wife uses a Mac Pc and whenever she powers up the Bitdefender brings up and displays the dash board. My Window PC does not which is the way we want it. I can not find a place in setting to turn this off, can I gt help to do that? Thank you!
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Has anyone experienced Total Security stopped working?
Over the past couple days, my TS has just stopped working on my Windows 10 Pro machine. Thankfully, MS Defender kicks in right away. NOTHING has changed on my system, I mean NOTHING. No new s/w, etc., and W10P is up-to-date. Yesterday, I removed the program totally and then combed through the Registry cleaning that up too.…
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I have been trying to block a popup called www.energybot.com without success.
This situation began when I regretfully used energybot.com to find electric power options and now cannot get rid of it. When I visit any website after closing it, the energybot.com website comes up. I have selected settings in Edge , then cookie management, blocked energybot.com with no success I have also done this on…
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How to Get Bitdefender to Use My Site's Actual Certificate
As part of the Encrypted web scan, Bitdefender injects a self-signed root CA certificate and substitutes that for my personal website's GlobalSign (AlphaSSL) certificate. Until I added it as an exception, I could not reach my website via Chrome and got a certificate error instead. I understand this "feature" exists so that…
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Bitdefender AV Plus and Mullvad VPN Conflicting?
I was wondering if BD is aware of a conflict between the Bitdefender software and the Mullvad VPN service, particularly when Windows starts up and loads Bitdefender and I presume authenticates the user's BD account and subscription. If connected to Mullvad, upon Windows startup the BD service will fail on Windows 11…
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Suspicious connection blocked. Phishing or False Positive?
The recent days bitdefender continuously block these connections.(They have appeared many times the recent days and they seem to be associated with the same domain/site.)What does this mean?I also has fear that my browser msedge.exe has hijacked. What should I do?
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Bitdefender Popups Render Half-Cut, Hiding dismiss Buttons
Bitdefender popup notifications (e.g., “Microphone accessed”, security alerts, etc.) are displayed incompletely. The lower part of the popup is cut off, hiding the action buttons. Because of this, popups cannot be interacted with normally and remain stuck on the screen. One more detail that may be relevant: I am connected…
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Download and install app for Sam's Club
I'm unable to download and install the app for Sam's Club. I'm a paying member of that club and need to be able to use the app for my purchases and search. Please advise what I can do to restore the app. Thanks
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Will Bitdefender protects agains crypto hack in javascript?
A major security issue is happening in the JavaScript software world. A trusted developer's account on NPM (a platform where JavaScript code is shared) was hacked. The hacker added harmful code to some widely used software packages, which have been downloaded over 1 billion times. The harmful code secretly changes crypto…
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'malicious command lines' whenever i starts my laptop
Whenever i starts my laptop, bitdefender always runs at 80%cpu. After a while it notifies 'malicious command lines have been passed to multiple application' and to powershell.exe. this rly slows my laptop down :(
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Constantly getting signed out my Bitdefender account (Windows 10)
A few days ago I received a pop up on my PC saying that I was not logged into my Bitdefender account. I tried logging in but the software kept crashing so I reinstalled it and I was able to log in. Shortly after, I noticed that I was logged out yet again and I had to reinstall it to sign in because it kept crashing again.…
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What does this message mean?
Here's an image
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How can I stop all emails from overseas locations?
e.g., I get a lot from "newsletter<variable>@crengland .com
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How to stop certain updates from disabling the protection for up to 5 min?
Windows 10, Desktop PC Regular Bitdefender updates take place in the background without any disruption. Few years ago, Bitdefender started running updates every so often that without any warning disable the firewall and the whole protection for 2-5 minutes for the update to run - and THEN show a notification that a restart…
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I need the ability to rename my USB drive
My USB stick for DJing cannot be renamed, I want BitDefender to allow me to rename my drive as it was before, why did it do this and how I can I stop BD from doing this again.
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Annoying pop-ups from BitDefender every minute!
I'm becoming sooo annoyed with this: Every 60 seconds BD throws up a message: "Infected web page detected" or "Thread detected" It pops up above every screen and doesn't allow me typing as it jumps above everything else. When I check notifications I see a message like this: Infected web page detected 6 minutes ago Feature:…
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Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe
Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe. If i delete DomainAuthHost directory it comes back again, i cant find the .ps1 file responsible for powershell reinstalling it. If i take ownership of that directory it makes another called SystemResourcesAgentV2 and puts its files…