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Where are the scan logs?
Where are the BitDefender scan logs in the app itself, and the folder location of the actual files?
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bduserhost.exe is False Positive
So I was browsing process explorer and noticed that bduserhost.exe was flagged by the virustotal function. It was flagged only 1 time by a small time AV on virustotal. I'm pretty sure this is a false positive. I would also like to point out this virustotal flag appeared after I updated Bitdefender Total Security to build…
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Checking other email clients OTHER than ONLY Gmail and Outlook
Ok, I don't sign up for discussions often. I just don't - but I feel I need to do so here. I have searched and know this topic has been discussed at various points in time and then… goes away. So I am reviving it - and maybe adding a twist. All cards on the table, I do like most things about Bitdefender. Has it prevented…
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Connectivity Issues
Can Bitdefender cause connectivity issues on a HP laptop using windows? My laptop won't stay connected to wifi. What can try to do to keep the laptop connected to wifi? Thank you
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Many sites blocked by googeladservices (see screenshot). How can I get rid of that?
Normal vendersites and also my banksite are beiing blocked by googleadservices (see screenshot) . I can't find how to get rid of that.
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docs.google.com Suspicious Connection Blocked
My notifications are filled repeatedly with this critical notification: chrome.exe attempted to establish a connection relying on an untrusted certificate to docs.google.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities. I don't really use…
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Editing my own hosts file...good grief!!
I'm trying to simply edit some entries in my Windows hosts file, but Bitdefender keeps telling me I cannot because the file is open in Vulnerability.scan.exe. I've seem some quick suggestions by the mods here to simply disable vulnerability scan for the hosts file, but that does NOT work. So far I've tried turning off…
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How To Configure Firewall To Allow Tailscale To Make Direct Connection?
If I use the native Windows firewall, Tailscale will be able to make direct connection with other computers. However when I switch to Bitdefender Firewall, direct connection can no longer be made. It has to use a relay server. Is there any way to resolve this?
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wscript.exe being constantly attacked/blocked
Hi, Bitdefender is constantly blocking threats on wscript.exe as below. It does this about every 10 minutes but never really fixes it. Am I infected or is it a bit def issue ? I tried deleting the file but it comes back Here's the detail: Command line parameters: "C:\Windows\System32\wscript.exe"…
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Why not Home Protection for Linux?
Hello there I found out that home security protection was discontinued for Linux, and I don't know the reason, but it would be great if you bring it back. Nowadays, there are people that prefer to use Linux Desktop and they want to be protected.
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Alert repeating "endless loop" on Windows 11
Since an update last year whenever an app has changed and the firewall alert panel pops up if I don't click it immeditately then I will need to click multiple times to make it go away. If I am not at my computer when it happens it almost seems like an endless loop and I have to reboot to make it go away. I have raised a…
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Firewall unlocks and lets everything through
I reported to you recently with a problem that the firewall was disabling alert mode on its own and releasing programs that were blocked into the network. I think I have found the culprit. It's the “PROFILE” option - once that suggests to me at home that I have an office network although it is not. It still makes a…
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Scan with Bitdefender option is not working.
Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!
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Pop-ups purporting to be from McAfee & others saying my PC is at risk
Many pop-ups purporting to be from McAfee & others saying my PC is at risk, or infected, or the carpet of the system is hacked, or critical system error, critical virus warning, or your system is damaged, etc. All want me to click on "remove virus now", or "quick scan" or some such. Just started night before last, and has…
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Why does "Exclusions" do nothing and why are customers not being answered?
I've gotten fed up yet again. I came back to using BitDefender after the last time I had this exact problem, and nothing seems to have changed. Not only does setting files and folders within the "Exclusions" list not do a thing, neither does turning off protection so I can try to at least, RE-install the program that was…
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Query About Detected Suspicious Web Page. Any Help?
This is my first posting here and I'm not sure if this is the right spot to do it, so I apologize if it's not. In my warning notifications I keep getting a reference to 'Suspicious web page detected', and that 'the webpage *** has been detected as suspicious. Although the page is not blocked, it is not recommended to…
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Rules reset after restarting PC
Hello. I have alert mode switched on so I have full control over what applications can connect to the internet. However, every time I turn my PC back on, all the rules have been deleted. Incredibly frustrating, as I should only need to set them once. Is there a solution, or another bug in the programme? Thanks Chris
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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How to remove URL.Spam.Heur.4?
I am constantly getting Bitdefender popups saying that an infected file is detected, view attack timeline, etc, etc. I have quarantined and deleted all of these files, and I have run a full system scant, yet I still am getting the continuous attacks. Is there a way to more directly target these files and remove them?
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Detected GT:JS.RogerDldr.1.8520776B in Firefox. Vírus?
Hello, good evening everyone. I had Brave, Firefox and Chrome open when this message appeared. Is this malware? Is it dangerous? BitDefender deleted it. I did a complete computer cleanup, at the end of the cleanup it detected it again and, this time, I deleted it. See the screenshots. 1- I did a complete analysis with…
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Pop-up notifications
Nothing I've seen here so far addresses how to turn off the annoying pop-up notifications. I have everything turned off yet I still get pop-ups about new devices, blocked suspicious activity, etc. It's frustrating when I'm gaming because the pop-ups cause games to pause until I close the pop-up window. There is nothing…
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RarSFX0\packages\installer.exe in firewall
Hello, I just got this in my firewall and I have no idea from where is this thing coming from. I started my pc after a month so I was updating windows and bitdefender itself and other games. But when it was all done I was just running full scan with bitdefender to be sure its all clean. When the scan was in the 50%+- I got…
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Google redirecting to Bing
Hi. Google (not Google Chrome) has been redirecting to Bing for a while and doing online research and everyone said it was because of a malware. They suggested I installed security software, which I did-Bitdefender. Even after running a full scan it still redirects. Can someone please help?
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Bitdefender Firewall
Is bitdefender firewall just pretty much a front end to the windows firewall service? So maybe bitdefender will create rules & what not but in the end its still using the windows firewall service? Why am i asking? Well i'm interesting in using some products that in the end just work by adding rules to the windows firewall.…
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Files Detected as Infected After Week of Being Installed?
Question is above. I downloaded an .exe file on my computer (already submitted to Bitdefenders Labs for review) about a week ago. After initial scans and multiple system scans over the week, I was getting nothing and told that my system was clean. Suddenly, the file was flagged for a Trojan last night. Any idea on why it…
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Is bitdefender has phishing protection?
I use Antivirus Plus plan. But still got phishing to put my info with otp for my credit card which has transaction from Nicosia Cy around 17xx EUR. That the bitdefender is not alert or alarm to the web site that I got phishing. I found some website mention that bitdefender has phishing protection but I don't found this…
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Blocked threats shown in Log, but Scan shows nothing
I am using Netgear Armor App AKA Bitdefender for Netgear Orbi routers. The log file shows a bunch of blocked threats. They're blocked which is good. But the wording of the threats is concerning. "Bot Found on XXXX" where XXXX is my computer. The details of the message state, "Netgear Armor denied access to this potentially…
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Icon missing
Bitdefender 27.40.174 Win11 There is no Bitdefender icon showing on taskbar or under 'hidden icons' It also doesn't appear anywhere even if I manually start Bitdefender. How can I get this icon back (so I know Bitdefender is actually running when I boot up!)
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Bitdefender and White Screen of Death (WSOD) Detection Issue
Hello Support Team, I’m experiencing an issue with my system where I encounter the White Screen of Death (WSOD) intermittently. I’m using Bitdefender for my antivirus protection, but it doesn’t seem to detect or address this problem. Here’s what I’ve observed: The WSOD occurs randomly and disrupts my workflow. Bitdefender…