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Obvious Malware (to me) that Bitdefender does not detect, what do I do from here?
So I accidentally installed a trojan today because I was exhausted and confused a google ad for the download button of a legitimate product, the stupid part on my part was not stopping to think about why this installer was called "PC Appstore" (I really should've known better, but its too late for common sense to save me).…
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Suspicious Adobe Files
@Alexandru_BD @Flexx @Scott i received an adobe file in my proton mail, downloaded it , but it could not be accessed via adobe/other softwares due to it's corruption, then the sender company sent me another file, this time idm showed that file with a whatsapp icon: After Downloading it's display was like this: The other…
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Got these results from malware scan... now what do I do?
Just installed Bitdefender; ran a malware scan with the following errors. What are the next steps I need to take? Thanks for your help.
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A user with 11 years of experience still found some deficiencies in the latest version of the progra
A user with 11 years of experience still found some deficiencies in the latest version of the program that desperately needed improvement! 1.In BitDefender Home Edition, exclusion items do not have batch exclusion and export functions. After reinstallation, you need to manually re-import the exclusions one by one.…
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Bitdefender is not recognizing my "Home Wi- Fi Network"
I just got my new Bitdefender total Security package and have started to configure all the Bitdefender settings. When I go into my Bitdefender setting called "PROTECTION"/ "VULNERABILITY"/ "WI-FI SECURITY ADVISOR"/ IT DOES NOT RECOGNIZE MY "HOME WI-FI NETWORK". Specifically, it is not showing my "HOME WI-FI- NETWORK" IN…
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de.trck.one
Virtually everytime I click a link on any website I get directed here de.trck.one, Google tells me it's adware, does anyone know if Bitdefender can remove it and if so how?
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Experiencing Performance Issues After Installing Bitdefender on Windows
After installing Bitdefender on my Windows system, I've been facing noticeable performance issues. My machine has become sluggish, with slow browsing speeds and occasional delays in the user interface. Despite trying to disable some features like the firewall and ransomware protection, the problems continue. This has also…
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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PDFs generated since using Bitdefender are flagged as infected when uploaded to destination website.
Hi all, I wonder if anyone has had the following issue. PDF files are being rejected from a UK visa centre website because their security system marks them as "virus infected". Conversely, PDFs created on a different machine, which hasn't got bitdefender installed and running can be sent to me via email and I can…
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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Quicken Starting Very Slowly. Any Help?
Starting yesterday (3/15/23) Quicken takes several minutes to open and my whole system slows down. There are no messages from BitDefender. When I disable the BitDefender "Shield", Quicken still loads slowly. When I disable "Advanced Threat Defense", Quicken loads normally. No Quicken files are in Quarantine.
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How do I get rid of "Jollypulse" malware
My Windows PC has recently been infected with a malware virus?…it continually shows pop up adds for Mcfee antivirous software in the bottom right hand corner of the screen…I'm sure the adds are bogus Yesterday I bought Bitdefender Antivius Plus to get rid of this malware…I have continually run scans and they tell me my PC…
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Suspicious web page detected
A website we run is being flagged as "Suspicious web page detected" in BitDefender I've scanned it with other online malware tools and there's nothing wrong been detected. The source code has been checked with Imunify too and it's clean. How do I get more information on the reason for BitDefender flagging it?
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How to blacklist a site
I have noticed a few sites that BD seems OK with, but I'd prefer to block them. (BD total security). I have spent the last 30 mins learning that AIs are not good at knowing what the real UI looks like ;-) I also couldn't anything except the opposite of what I want, so spare further stress to my mental state pls, and tell…
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Re One Start browser
Hello I've noticed that One Start has recently appeared on my system. I was going to try and uninstall but before I do that, has any had any experience with this program? I don't recall receiving any warning message from Bitdefender that this was going to install. Is this something that Bitdefender should have pick up? Dave
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Windows firewall or Bitdefender firewall?
Are there enhanced benefits for Bitdefender firewall to be on and Windows firewall to be off or is there any reason why Windows firewall cannot be the default, allowing Bitdefender to function or vice versa? Is it redundant to have both in operation?
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NVME drive cannot use normally
Hi, I'm have been using bitdefender few years and it is very good product. However, I using some Thunderbolt drive recently for my video editing and not work well with it. One of my TB4/USB4 compatible drive and a card reader cannot reconnect after remove, need to reboot the system to solve it. But when I using USB mode it…
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How do I prevent Bitdefender from alternating Rules?
I've got bitdefender on my Windows10 Pro server. Obviously I use Windows Remote Desktop to work on the server. In the Bitdefender firewall rules I've got added "C:\Windows\System32\svchost.exe" to use any network, any protocol, in/out bounds, specific port, any IP. Once in a while, happened like 5 times already in the last…
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Any idea why my computer shuts down when scanning?
Hi. when I scan my computer (Windows10 desktop) it scans for a while but shuts down. It'll do a Quick Scan but when I try to scan a specific drive it shuts down. Any idea what might be going on? I'd appreciate any help. Thanks.
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Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
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Websites timing out since BitDefender install
Hi all, I recently deployed BitDefender onto a computer and ever since have noticed that websites will time out and not load. To remedy this I restart the computer and following the restart I can get onto the site fine. This happens a couple times a day and only since the BitDefender install. Any help would be greatly…
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Does Bitdefender Antivirus Plus licence for Windows also cover my Android phone?
I purchased Bitdefender Antivirus Plus for my Windows laptop and I think it comes with a licence for installation on three machines. If I have it installed on my laptop can I use the same licence to install it on my phone? Or, do I have to buy a separate licence?
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how can i open specific ports?
I'm a touch frustrated, so apologies if i sound abrupt. Part of the primary functionality of a firewall is to enable allowing access to the local machine via specific ports, e.g. SNMP, WMI, etc. I cannot for the life of me figure out how to do this in Bitdefender Total Security. I also cannot get the settings right so the…
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Change Request: Option for approved hosts-file
So, as many others I am looking for a way to keep my local changes to my hosts file, while retaining the option for protection via the "Scan host file"-option in the settings-section of "Vulnerability". The "Scan host file"-option is useless as it is today for advanced users, and also misleading in the description, as it…
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Suspicious 'updater.exe' file appears to be using Dropbox to get through the firewall
I've been having an issue with a .EXE file that is bypassing the Application Access tab and creating new Rules that allow it access to the internet. It initially seems legit as it is located in a Dropbox-named folder. These are the details: I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the…
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quildwarium.com- How Do I remove malware?
I'm getting multiple popups (even with no browsers active) reporting all sorts of errors that require immediate attention because my system is infected. Mentions norton, Mcafee, malware, chrome and various bad messages. I've run multiple security programs including bitdefender, malaware, and totalAV and all show no…
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Alert Mode Switching Itself Off - AGAIN
I find myself here because - YET AGAIN - Bit Defender has introduced a serious security flaw into its security software. Previous threads on the issue: https://community.bitdefender.com/en/discussion/91674/alert-mode-switching-itself-off https://community.bitdefender.com/en/discussion/comment/336623/#Comment_336623 This…
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It bothers me when
Hi Everyone: I continue to get a message that a new device has been detected, when I have not added a new device within the last 3 months. AND I sometimes see something about a Linix device - I have an HP laptop Windows 11, a Samsung tablet (Galaxy Android) and a Samsung phone (Ultr23 Galaxy Android) . I also have an…
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Bitdefender's Scamio
Do we need assembled with whatsapp when bitdefender total security is already installed & set to check whatsapp chats ?
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Urgent: client.protechts.net and pingsender.exe issue
I’ve encountered an issue and wanted to share it for feedback. and it's urgent. Here’s the situation: Whenever I open LinkedIn from my PC browser, (Bitdefender) displays a notification. This never happened before. Suspicious connection blocked 3 hours ago Feature: Online Threat Prevention firefox.exe attempted to establish…