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Is this normal behavior for the Bitdefender Firewall?
So I turned on my laptop, updated bitdefender and then opened Bitdefender just to check some settings. I browse the notifications settings and noticed that the firewall was turned on 2 minutes before i started update process completed. I checked older notifications where I follow the same routine, turn on laptop, update…
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How to retract remote wipe
Hello, I've lost my laptop and thought it might have been stolen so I turn on remote wipe on it. Laptop has been found and I got it back. Is there such an option and if so, how can I retract the remote wipe to avoid loosing my data.
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Got notification "Online Threat Prevention" after adding a Reolink camera to my wifi network
Just got this notification and am very concerned - is the new camera trying to scan my network and exploit my laptop? I would love to be able to get more details to investigate this further. Thoughts?
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Might my home netowork have a virus in it?
I downloaded bitdefender like 2 weeks ago or so cause i didn't trust windows antivirus even when it said it detected malware on my pc after getting rid of the virus then changing ssd and reinstalling widnows twice alongside with bitdefender again it said my device was clean but now when i try playing online games they lag…
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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App and browser control - Actions required
Hi, I have recently bought BitDefender Total Security for my family. I think it is a good security software (so far). However, I have an issue with Windows Defender on Windows 11. Windows does tie all security to BitDefender, but not App and browser control. I get this constant warning that I have to resolve this "issue"…
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NymphMiniica Malicious browser Extension - tool to remove it?
this malware NymphMiniica is present into Chorme and Edge, and cannot remove it because browsers are "managed by organisation". bitdefender try to block it: A malicious file was blocked on DESKTOP. The device is safe.Jul 1, 2024, 11:31 AM Application.BrowsEx.Apps.F Description Files we deem dangerous can harm the device,…
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BitDefender is Blocking My Microsoft 365 Outlook Email
Adding bit defender to the long list of tools that don't work and costing me money, because now I've got to interrupt revenue generating time to figure out why it has disabled my Outlook from receiving emails. I turned off the anti-spam and the firewall and I still cannot receive emails. I installed this yesterday, and…
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Como revisar un archivo / how to check a single file
Acabo de descargar un archivo zip y quiero que bitdefender lo pueda revisar, como se hace eso?. I have downloaded a zip file and I want to check if it has a virus, how do I check that?. Gracias / Thanks
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Unflag website coming up with phishing protection warning
Recently one of my client websites started showing the "Phishing page blocked for your protection" error. I had my website host scan the server and they found and removed walware. They have confirmed the server is now clean. However the website (www.8petalsyoga.com) is still showing the error. How do I get this resolved so…
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Is there away to print out the results of the scan/s
I have had a lot of scams through people making like PayPal fake claims of owing them money on a fake order. I also run into some simuliar problems checking for software then get a call either from or, making like Geek Squad Thank you, Jim
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Anti-Theft Lock Device option does not work for PCs
I have 2 PCs under my Bitdefender total protection plan, and 2 mobiles. On my android, the lock device options work perfectly, even on my PCs. But since 1 day ago, the 'LOCK DEVICE' option does not have effect on my PCs, on central it says 'Device is locked' but on the PC it is not locked. How do I fix this? Please help.
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BitDefender Free pop up has me slightly concerned.
Earlier today I got this BitDefender offer pop up. It was a small white box in the bottom right corner of my screen (where the offers usually are). My feeling, after the panic subsided, is that this wasn't evidence of a virus but just that the offer didn't display properly for some reason. When this popped up the…
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Browser hijacked
I have Bitdefender on my computer but somehow, my browser has been hijacked to Yahoo, how do I return it to chrome and remove the malware?
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Can't access a regularly used website
A few months ago i purchased the Total Security Product and now I can not access my Etsy Seller's Site on my home Desktop computer. This happened about a month or so after Etsy's Sellers Platform did some upgrades on the mainframe app. Now the only way i can get into my Etsy Seller's App to work my store is using my mobile…
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Disable/Enable Bitdefender Total Security
How can I disable Bitdefender Total Security Build 27.0.40.169? How can I re-activate it after disabling it?
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Bitdefender Total Security failed to notify possible dangerous Gmail
Received Gmail message marked by Google as hereunder: Can anyone please tell me why Bitdefender Total Security wouldn't notify me of this possible threat? I was relying on Bitdefender to confirm incoming Gmails are safe or not. Doesn't the Total Security software include this type of defence/notification by Bitdefender? Or…
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ICCF web site (False positive)
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A folder named $Temp
A new folder has appeared on an external drive named $Temp I searched for this and while there are many responses for Temp, there are none specifically for "$Temp" and using quote marks around it in a search gives zero results in duckduckgo. Anyone out there know the meaning of such a named folder? I suspect it was…
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Bitdefender scanned these files
Hi, a few days ago, I ran a scan with bitdefender but it couldn't scan these files. Should I be concerned
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False Positive On Our Website
Hello, I am delta from Freezm LLC, which operating kiosk.ac. One of our user reported bitdefender online treat protection blocking cdn.mittere.io which is cdn of kiosk.ac and some site we operating. Please review our site manually and remove block from our site. Sincerely, delta
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What is Gen:Variant.Application.Jacard.131537 ???
action to be taken for treatment? Please understand that this question is a translator, so there may be grammatical errors. I'm currently using the free version of bitdefender. But when I was using the system scan, I was informed that Gen:Variant.Application.Jacard.131537 infected the file. I told them to restart to solve…
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Have access to internet, but not to any websites -- Firewall issue?
Hi, I am running Windows 8.1 and I use Bitdefender Total Security. For the last couple of days, I've been trying to access the internet. The router works normally with our other laptop. But with my laptop, I cannot access any website. I checked the Bitdefender manual, and the Firewall might be the issue. I followed the…
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What happened to the password-protect Bitdefender settings feature?
I used to have a password to protect bitdefender settings from being tampered/disabled, but now that option is missing. It used to be in the general settings tab, but now it's gone. I wonder if they've actually removed this feature or is it a bug?
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Can anyone help please with Total Security - Remote Desktop local lockdown
Hi, I have a server that this running internally on a public IP address, on IP B and a development PC that is running on IP A. The Server is port forwarding only port 8043 but its still a risk for ingress. I want to isolate the server so that svchost.exe can only be connected to incoming (not outgoing) through remote…
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Removing quarintened files
How do I delete the quartined files?
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Hogwarts Legacy not opening
Hi, I have an issue with Hogwarts Legacy not opening while using steam, while Grim Fandango which is an old programme is working fine. Can anyone help I know I may have to set up an exception in Bit Defender but don't know how?
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Found this Twice
What exactly is this? "VirTool:Win32/DefenderTamperingRestore" Here's a screenshot of the tool I've used. The Microsoft Safety Scanner picked this up twice in different time periods. According to a quick research I've found this: and If I interrupted something with the Bitdefender AV, how do I remedy it? If not what do I…
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Email Protection delays in adding label
Yesterday I setup Email Protection on a Google Workspace and private GMail accounts as a trial. The "Bitdefender:Safe" label was added within a few seconds of new emails arriving. Today I am seeing delays of 15-20 minutes before the label is added, I am refreshing the inbox. Is anyone else experiencing similar delays…
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How do I remove Bitdefender AntiSpam from a Mac
There appears to be nowhere in the settings of Bitdefender to turn off Antispam on a Mac. It's created a folder in my G-Mail that I do not want, and is routing messages there that should not go there., So I want to remove this. I am using the latest version of BitDefender and the latest Mac OS..