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Why is this certificate claimed to have expired?
BD is suddenly claiming that the update server (I guess) for SeaMonkey (everyone's favourite browser, I assume) has an expired certificate. Below is the notification ~~~~~ Suspicious connection blocked 43 minutes ago Feature: Online Threat Prevention seamonkey.exe attempted to establish a connection relying on an expired…
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Disappearing from System Tray
On my Bitdefender Total Security, when I initially installed it, I would get several icons on my windows 11 system tray, for each scan being done, and then with the last one advising my system was safe. However, after a time, these icons no longer appeared in the system tray. I then uninstalled and re-installed it, then…
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Suspicious connection blocked in chrome
Hello, I am stressing right now about something wierd to me that happened right now. I had on my chrome browser youtube video playing on one tab then on second twitter opened and on third page called u.gg used for leage of legends game. While watching the video and not doing anything else I got notification saying there is…
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Can it be a malware
@Flexx @Scott @Alexandru_BD I downloaded Urban VPN (featured on Chrome), but it secretly tried to open some malicious pages. Although they weren’t displayed, I don’t know if Bitdefender blocked those pages or if Urban VPN managed to open them entirely in the background. My notification menu was flooded with Bitdefender…
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Constant triggering of rundll32.exe in advanced threat defense
I keep seeing advanced threat defense notifications that say "rundll32.exe has been blocked" but there's nothing in quarantine and the command line parameters and details don't provide any good clarification as to what Bitdefender is flagging as malicious. I recently reformatted my computer. None of the below screenshots…
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Unmatching security certificate to contents3.00110.citi.com
I get hundreds of critical warnings daily about "chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe …" I read a similar post and the "best answer" was to determine if the site is legit and if so add to…
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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Why does the NordPass extension reappear in new browser profiles even after uninstalling it?
@Flexx @Alexandru_BD @Scott Why does the NordPass extension reappear in new browser profiles even after uninstalling it? is their any fix
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Cumbersome interface to add exceptions from scanning or pause protection
BACKGROUND I have a handful of old files that are detected as having viruses. Some I am fairly sure do not contain threats (and I have just submitted a report to BD of apparent false positives). The others are old files (from the 1990s) that were once genuine threats, but are no longer practical threats any more on my…
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As soon I insert USB stick, Bitdefender starts background scan. Can this be prevented?
This is a problem because I cannot remove the USB stick while this drive is being scanned. What to do? Alternative is to shut down the computer, which is not convenient.
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Help investigating what BitDefender did
I was duped into copy/pasting and running a malicious powershell ****** on my Windows 10 PC using Windows Run. As soon as I did this, Bitdefender had a popup that appeared, which made me realize what I had done. At that point I shut the computer down quickly. Unfortunately I can't remember exactly what the Bitdefender…
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Download attachments from emails, click on links without error messages
Hello, I recently downloaded Bitdefender Total Security and have had nothing but problems. I can't download attachments from emails - I do this quite often. Is there a way for them to be scanned and then downloaded? I have a lot of people emailing me with attachments that are safe. A "friends list" of safe contacts isn't…
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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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B.D. should be able to store password protected file's passwords for scans.
@Alexandru_BD answered to this thread here : https://community.bitdefender.com/en/discussion/102777 The thread was closed before I could reply with a very important suggestion. You stated that malware cannot originate from within password-protected archives and that Bitdefender's real-time protection would detect it as…
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pagefile.sys trojan?
Antimalware alert on access scanning detected a threat: \Device\Harddisk\VolumeShadowCopy1\pagefile.sys is malware of type Backdoor.PoisonIvy.GD Full scan throws up: Backdoor.PoisonIvy.GD in path C:\pagefile.sys. Disinfect and Delete options don't work and Quarantine runs but seemingly no action. Full scan message shows in…
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"mergenetworkprotocol" message
The above message is accompanying a rash of notices I'm receiving at the moment that have my computer allegedly being infected with everything from Trojan horses, identity theft, etc. The response is accompanied by McAfee notations, but my scan picks up nothing present. I've also had similar notes with the Norton label…
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World of Tanks crash on client loading
BD causes WoT game client crash, how can I fix the issue? I tried add SteamLibrary folder and all the executable files exceptions, but unsuccessful. Win10 22h2 19045.5371 Bitdefender 27.0.46.231 steam client WoT client 1.27.1
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Keep Getting Suspicious Connection Blocked - polyfilljs.org
I keep getting this notification: Is there anything I can do to prevent it, or is it just an Edge thing? Thanks
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UnBlocking legitimate files from known websites.
I posted this in the "wrong" section, new at your "Boards," hope to get remediation on this forum from someone on the BitDefender Team!! _______________________________ More than two decades of PC use, BitDefender is the 4th tool that I have migrated to after McAfee, Norton, Avast, and now you. Each program had become…
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Bitdefender Firewall multiple popups every day
Hi - this has become a bit of a nuisance, and it's asking me to allow stuff that I think the designers would know better than I. Some days I seem to spend more time responding to these than I do actually working :-( Lots of popups - E.g. 'The application rundll32 has changed and is attempting to connect to the internet'. I…
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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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I use an e-mail provider that is not secure. Compose marked as unsafe.
I have my e-mail marked as an exception in Windows 11. But when I open an e-mail window, it looks like this Is there any way to get bitdefender to not do this since it isn't associated with an exe file? It just started doing this 3 days ago. It is just very annoying. Thank you. Cathy Win 11 Pro 22H2 HP Zbook G8
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Scheduled scans don't run (still)
If I had a pound for every time a scheduled scan in Bitdefender actually ran, I'd have £3. What is so difficult about this? Time and time again I'm told to reinstall, uninstall, recreate, delete and then .... nothing. I don't understand why such a critical feature of an AV application keeps being broken. I think I've been…
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Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
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How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
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what is going on with threat detection
All my PCs that have bitdefender have gone crazy with critical notifications. Anytime I open a browser (Google/Edge etc) I get inundated with literally dozens of critical notifications about chrome.exe wapd or msedge.exe wapd. It is insane. Every time I open a new tab the same thing happens. This is ridiculous. Literally…
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Trojan.MSILZilla and VSTO Community ?
Trojan.MSILZilla detected when Visual Studio Community builds project test. Error in VSTO : Unable to copy file "obj\Debug\net8.0-windows7.0\myAppTests.dll" to "bin\Debug\net8.0-windows7.0\myAppTests.dll". Access to the path 'bin\Debug\net8.0-windows7.0\myAppTests.dll' is denied. Is it a false alert ? How to avoid it ?
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Megaphonic.fm?
I've noticed that megaphonic.fm has been blocked numerous times on both my Mac and iPhone. As far as I can tell, this is just a podcast studio; am I missing something?
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BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
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Product password
when wanting to put an url on white list I'm asked for product password - I don't have it?