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Protection - Malware/ Firmware/etc.

Everything you want to know about our cybersecurity features for Windows. Here you'll find topics on Malware, Firmware, Online Threat Prevention, Vulnerability, Firewall, Ransomware Remediation, and Antispam.

Annoying pop-ups from BitDefender every minute!
I'm becoming sooo annoyed with this: Every 60 seconds BD throws up a message: "Infected web page detected" or "Thread detected" It pops up above every screen and doesn't allow me typing as it jumps above everything else. When I check notifications I see a message like this: Infected web page detected 6 minutes ago Feature:…
Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe
Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe. If i delete DomainAuthHost directory it comes back again, i cant find the .ps1 file responsible for powershell reinstalling it. If i take ownership of that directory it makes another called SystemResourcesAgentV2 and puts its files…
Alert Mode Switching Itself Off - AGAIN
I find myself here because - YET AGAIN - Bit Defender has introduced a serious security flaw into its security software. Previous threads on the issue: https://community.bitdefender.com/en/discussion/91674/alert-mode-switching-itself-off https://community.bitdefender.com/en/discussion/comment/336623/#Comment_336623 This…
why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
Windows 10 Outlook
I am unable to open links in Outloook or Google. The message says This site cannot be reached or Access denied?
Port Scan Exception: Can it be set to an IP on my home network only?
Problem: The security firewall router on my home network does security scans of devices to check for open ports. This triggers a Port Scan blocked in BitDefender, and that cuts off the Internet, because the address blocked is my DHCP server. Solution w Bitdefender: I could add the IP of my router as an exception in…
Bitdefender Properties displays no digital signatures
Right-clicked BD icon in taskbar, clicked Properties then Digital Signature tab, and no signatures were displayed in either the Embedded or Catalogue fields. Is this normal. Also found no signatures for a few other app, e.g., Edge. Unusual? This coincides with what i think are unusual Event Viewer entries.…
Bitdefender launched a malware file to "disinfect" it and now my device is infected
So theres this thing at https://getswiftt.gg that I installed because I was just bored and looking into stuff It ended up installing an undetected Trojan that wasnt caught by any products not Bitdefender ATD or anything else OTP kept blocking exploit attempts which prevented my device from being fully compromised but…
Bluesky threat detection
Hello, I've been on Bluesky for almost two years, and in the last 24 hours suddenly I'm getting multiple threat detection from BitDefender, but I don't know if this is something to worry about or not. Feature:Online Threat Prevention The page https://bsky.social/xrpc/com.atproto.server.getSession has been detected with…
Secure Pass Login Problem
Sometimes when I try to login to Secure Pass I get redirected to login rather than successfully logging in. I have to input my login name and password several times and finally get it to work. I have even just quit trying and waited for a period of time before I tried again and ultimately succeeded. Could it be the…
Microsoft.Internal.WarpPal.dll
Hi all, I am having some weird behaviour from msedgewebview2.exe where lots of TCP connections are made. While they seem like legitimate Microsoft ASNs, their geography is a bit mixed, and I don't think my current ISP works the best for this particular scheme. Microsoft.Internal.WarpPal.dll is found in these following…
Random Chrome Router Connection Alert
Hello! Bitdefender gives me an alert sometimes when I browse Chrome to an IP: 192.168.8.1, which is my router IP address. This happen randomly when i dont have my router IP website open. The router reset didn't help with the issue. Can something else send a 192.168.8.1 IP connection request? Might I be compromised?…
False positive alarm on game Mafia Trilogy on GOG
Bitdefender Total Security incorrectly detects viruses in Mafia Trilogy, Mafia III Definitive Edition, and the GOG version of Mafia Definitive Edition every time it's installed and launched. Links to the games in the GOG store are below: https://www.gog.com/en/game/mafia_trilogy…
Help understanding "This device is not protected"
I recently purchased a Bit Defender plan that includes using the product on 3 devices, and I got the message, "This device is not protected." It gives a MAC address. How can I tell which of my devices the MAC address refers to? I made an assumption the it refers to a laptop that is located nearby the PC that I'm using.…
Full Scan stuck
I saw a few years ago the Full Scan was getting stuck. We, it’s happening again.
Disabled "Advanced Threat Defence" - now it's nag time
I disabled "Advanced Threat Defence". Yes I've done a naughty thing. Now I'm getting the red shield with an exclamation mark, I've been told, fair enough! I have my reasons to do this right now. Thanks for letting me know that my computer my end up in the pit of Hades and end up swimming in viruses. Duly noted. Now I want…
How to circumvent a false positive "infected file"
Today, for some reason, Bitdefender decided that the Windows diagnostic tool LicensingDiag.ps1 is infected: The file \\OF-Pub-NAS1\Public\Product Downloads\Windows Diagnostic Tools\LicensingDiag.ps1 is infected with Heur.BZC.PZQ.Boxter.989.A320B4FE. Bitdefender blocked this item, your device is safe. It's possible that…
Can a mouse be infected with a virus?
Hi everyone, Is it possible that a generic computer mouse like for example a basic microsoft mouse be infected with a virus that when you plug that mouse in a different PC that PC get's infected by it? Probably not right as a basic generic mouse does not have any memory but it does have a controller chip that has the…
Bitdefender suddenly misidentifying legitimate emails as being spam?
Kind of a strange issue, but Bitdefender has suddenly decided that legitimate emails that I've been receiving for years are now spam and are being flagged with this prefix [spam][Bitdefender detected potentially unsolicited bulk email]. I'm pretty sure that emails originating from Bitdefender.com, VA.gov, and even .mil…
Email protection not updating change
I have 5 email addresses being protected. I deleted one to add a new address. The deletion was successful on Bitdefender Central. I then go to my Bitdefender Total Security Dashboard, click on Protection, and then Email Protection. The deleted email address is still there, preventing me from adding a new one. Is there…
Bitdefender corrupting Thunderbird ??
I am using Thunderbird for a long time. Suddenly email become corrupted and it shows only on html mode no text. Could somebody inquire ? Some guys have deconnected Bitdefender and the emails seem to be correct. I have not done that before knowing exactly if Bitdefender is affecting in any way my emails. Has anyone…
How can I unblock Microsoft Edge from Bitdefender Firewall?
I am unable to use Microsoft Edge as I cannot access the internet and I discovered that it is being blocked by Bitdefender. I am not very computer savvy and would appreciate in easy to understand directions how to do this please. Thanks.
Why did Bitdefender let AltrusicaService virus run amok on my PC?
This PC started running extremely slow. I looked into the resource monitor and found the "AltrusicaService" was using nearly 100% of the CPU, continually. I did bitdefender scans, quick and system. It didn't detect a problem. I ended up googling solutions, and installed another (FREE TRIAL) app called SpyHunter. I do NOT…
Many dos windows shown
when i put a usb in my pc , many dos windows were shown one after another and became vanished, what that could be?
How do I completely remove malware from Windows and Outlook?
Hi, In July, I accidentally clicked on a malwarebot email. It infected my Windows system, and although Bitdefender removed some of the threats, it didn’t clean everything. I even ran Bitdefender in Windows Safe Mode. I thought everything was fine until both of my websites were hacked. Today, August 14, I noticed suspicious…
Strange unknown viruses in Internet but detected By BitDefender
BitDefender block one of my Simulator Cockpit software (spad.next.exe) with a virus called "Generic.Dacic.6232.501FC622" searching in the web with this viruses or its root name "generic.dacic" , the search return none informations about it. did somebody have this type of alert or error ? is it a false alert ? Thierry
2 Items Scanned, 1 Item Listed
Scanned a .png file on my desktop, but the out put indicated 2 items were scanned. How possible? Log attached.
Suspicious IDM
i performed a clean reinstall , then entered my credentials for some browser , it auto reinstalled the extensions in that browser, idm was one of that, so it auto opened the idm's ( internet download manager ) website, but then a strange thing happened, idm.exe was auto downloaded in my computer, fortunately the download…
Does Bitdefender protect against brute force attack and network attack (intrusion detection)?
Hello, I know that Bitdefender offers advanced options to block networkattacks through modules such as the firewall with "port scan protection" or "Advanced Threat Defense". But, compared to other antiviruses, I'am thinking of ESET, their modules are much more transparent in understanding their protection system. I would…
connected my camera to my computer
When I connect my camera to my computer to transfer the photos on it no longer get a pop up notification asking me what I want to do with the files on it. I have autorun selected on my computer settings, I think, could bitdefender be stopping me accessing my photos?