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Firewall not present in protection tab
My protection features menu of antivirus plus does not show a firewall button/choice. The other 5 choices like Antivirus and Ransomware protection are there. After reading a lot on this forum, I have reinstalled Bitdefender. Still no firewall choice. The Windows 11 firewall stays active. Reason for wanting to try the BD…
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Bitdefender Firewall Notification Cannot Be Closed On Windows Desktop
Had a Bitdefender Firewall notification popup. I clicked on "Allow", but the popup continue to be persistently there even after i click 50 times and still going, yes i counted the number of clicks. Need help as to why it does not go away. It still showing as i write this discussion topic.
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Is "Scan with Bitdefender" useful?
Sorry, the title might seem a bit provocative, but it's a genuine question. Common situation: Acquire a new file by internet download, or from an associate; save the file to local disk. In Windows File Explorer navigate to the file, then use the context menu to "Scan with Bitdefender". Run the file, or open the file in the…
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How does Bitdefender handle archived files?
I was wondering how Bitdefender handles archived files (7z, rar, zip, etc.). When performing a deep scan, does Bitdefender extract these files to scan? I got a threat detection inside a 7z file when performing a deep scan using Bitdefender. When the threat is inside the 7z file, it is inert. However, for Bitdefender to…
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Where is the blocked websites list?
If a website was blocked in the past, can I locate and unblock it later on?
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Suspicious connection blocked. Adware or False Positive?
Hello and good day. Booted up Microsoft Edge earlier and was greeted with this notification from bitdefender. Instantly went through the procedure of resetting Microsoft Edge to its default values and checked my extension and apps. Nothing suspsious. Ran a System Scan via Bitdefender. System Scan completed, no infected…
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Full Scan stuck
I saw a few years ago the Full Scan was getting stuck. We, it’s happening again.
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Anyone know how to fix windows error 0x80071a91 please?
Hi, My laptop is trying to update: 2025-01 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5049624) and 2025-02 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5052094) Both start to download, but then stop, and display the install error code:…
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My computer is extreemly slow on occasions, I suspect its the Bitdefender that is causing this.
I made a complaint to my bank as my banking app is unusable sometimes, they mentioned that they have no issues on their side. I must look at my Bitdefender settings. I am to scared to change anything, with all the security issues around.
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Bitdefender Blocking League of Legends
Hello. It's been months I was having issues with the League client being too slow, laggy after every game or when the client has been minimized for a period of time. I always thought it was from Riot, but no it was Bitdefender somehow doing it. I tried to add exception to Riot games folder, but that didn't work as well.…
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Email Protection: Flag False-Positive "Dangerous" Emails
I have emails I get from a few subscription services (and in some case billing services) that I 100% know are safe emails. But Email Protection marks them as dangerous pretty much every time. Because of the volume of "dangerous" emails I'm getting which are not actually dangerous, I feel like the labels run the risk of…
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scanning & repair of thumb drive still ongoing after more than 19 hours
received message that thumb drive had some problem & scanning & repair was needed. it is now over 19 hours that this thumb drive is being scanned & the scan is still ongoing. how long will it take to fully scan this thumb drive? is this normal?
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Why isn't Email Protection scanning my gmail?
I have set up the Bitdefender Email Protection for my gmail account, but it does not appear to be scanning any emails. I have configured the Email Protection feature to scan my gmail account in the Windows desktop application (my license is Bitdefender Ultimate Security Family Edition). It is showing in the Windows desktop…
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Creating and Exception for NAS IP
I have been unable to find any direction to create an exception for my NAS. I tried "Application Access" and "Rules", neither excepted an IP. I tried "Port Scan Protection" and was able to enter the IP but not the port. I do not think that "Port Scan Protection" will accomplish what I want to do. I receive Bitdefender…
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Stealth Mode
Hello all. I need help with Stealth Mode. I do not see options for setting Remote and then Generic. You see, Nordvpn is assisting me with an issue, and this is a step in their suggestions. Does anyone know where these options are or what to do? Thank you!
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just need a bit of help please :)
Just curious if i have a internet highjacker thingy on my Microsoft Edge Browser. (http//Vosteran jkhfybkdfsbd and a bunch of letterwas one of 3 pages that were before Google. I deleted them but I still cant open or search the Micro soft Extention store because it keeps saying "this page is not responding" i ran a scan…
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Game file blocked Black Desert Online
"The file F:\SteamLibrary\steamapps\common\Black Desert Online\resources\app.asar is infected with GT:JS.Acsogenixx.432.97FF275C. The threat has been successfully blocked, your device is safe." I click to run the game and that happened. A quick search around this might be false alarm but who knows. How to resolve this? Add…
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How To Configure Firewall To Allow Tailscale To Make Direct Connection?
If I use the native Windows firewall, Tailscale will be able to make direct connection with other computers. However when I switch to Bitdefender Firewall, direct connection can no longer be made. It has to use a relay server. Is there any way to resolve this?
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I can't connect to googleleadservices.com
When I click on a sponsored ad on googleleadeservices I get this message....This site can’t be reached www.googleadservices.com refused to connect.Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED I've looked everywhere..firewalls, etc. Never had a problem until installing Bitdefender.…
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System Restore Point Windows 11
Good morning. I wonder if someone cold please let me know what I need to do to allow a System Restore point to work. I've tried disabling Bitdefender Total Security before trying to run the restore but it still does not work. From my googling it seems to be anti virus that could prevent the restore point from doing the…
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
Hello Bitdefender community, I recently ran a scan with Bitdefender Total Security and it detected a .pst file from my Outlook as a potential threat and quarantined it. Now, I am unable to access my Outlook data, including my emails, contacts, and calendar. I have tried to restore the file from quarantine, but it seems…
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Windows 11 reboot loop February 2025
After 2 days of troubleshooting Windows 11, I have narrowed the issue to Bitdefender as it attempts to update, and partway through, it triggers a reboot, which becomes loop about every 15 minutes. The firewall also seems to be part of the issue. At the moment, I have turned off the Bitdefender firewall and reset updates to…
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Wi-fi networks not detected
I installed Bitdefender TS because a review said it had a good tool for my home wifi for unexpected devices but it is not detecting any networks. I go to Protection/Vulnerability/Wi-fi security advisor. The dialog shows: "Home networks / 0 Wi-Fi networks found, 0 connections are secured" "No home wifi network set / Select…
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Is helpdesk.me legit.
Is helpdesk.me legit? I was getting tech support from somewhere and this website/tool was used by the technician so that I could share a view of a tab in MSedge. All worked fine but then I had second thoughts. Ran a full system scan afterwards with Bitdefender. Looked all clear per the scan except that a file called…
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…
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External hdd (external hard disk - drive) USB Drive can't be viewed in windows explorer.
External hdd (external hard disk - drive) USB drive can't be viewed in windows explorer. The disk can't be ejected. Forces a hard reset of the pc. All external hard drives behave this way. USB keys are fine. I uninstalled BitDefender Total and the problem was gone. GravityZone does not have this issue. Win 11 24H2. Can…
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Anti-Theft Not Working
Hello. I went to my Bitedefender Central account, clicked on "My Devices", then went to my phone Samsung Galaxy A22 5G, clicked on "View details" and then clicked on "Anti-Theft". Then i clicked on "Locate device" and this is what i got: After that, i clicked on "Alert" and this is what i got: Although it says "Command…
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Twich
i downloaded some pics from my google drive, and tried to upload them as a profile pic on : https://www.twitch.tv/settings/profile but the website failed to detect one of those pics, the pic was there but website failed to detect and upload it, i changed the browser from chrome to firefox but he results were same, then i…
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Do I have a problem?
Recently, both before and after resubscribing to Bitdefender, I've notice websites stopping me prior to entry with captchas. Not sure why. BD software says I'm okay. Today I got a message revealing a bit more about why it's happening. It says, The website you are visiting is protected and accelerated by Incapsula. Your…