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How do I delete a scheduled, custom scan that I created?
Running Bit Defender 27.0.30.136 on Windows 10. I created a scheduled scan that I want to delete and just run it manually from time to time(i.e. less frequently than monthly, which is the longest interval allowed). I only see an option to edit that scan- nothing to delete it. How do I get rid of it? Thanks.
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Powershell issues
Hey guys, does anyone know how to fix this issue with powershell? I haven't been able to find any info about it online. I just started using bitdefender this week, and for the last 2 days I have been getting this message pop up every 10 mins : PowerShell tried to load a malicious resource detected as…
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How to allow mount drive to Azure file store
I am trying to mount drives to my Azure file stores using: New-PSDrive -Name Z -PSProvider FileSystem -Root "filestorename" -Persist It is blocked and I can only do this if I take out the Firewall entirely. When I do this I then can't add a rule because it is diabled! (Developers, can we add rules even when Firewall not…
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How do i submit a false positive detection error?
I have a file = ABMaterial.jar which Bitdefender claims is a virus and blocks and quarantines it. i have contacted the vendors and they say its a false positive which is known and that Bitdefender does not seem to want to attend to the issue as it has been reported before. How does one get this file taken off the "danger"…
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Newbie here; I need info on what I can turn off to speed it up
Specifically, first, I would like to turn stealth mode off if it will speed up our computers. We do not need anything beyond protecting on line purchases and finances. What is stealth mode, and is it necessary to protect our online banking or purchases? I am trying to speed Bitdefender up. It kicks us out of trusted sites,…
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I'm trying to disable the Firewall on my child's computer (Family Pack) but the button is disabled
How do I enable the Firewall button on a computer using the Family edition?
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Does this site provide solutions to simple problems?
I need to shut off the firewall but the control is shaded out and not accessible
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Is This Correct?
Is This Correct? Thanks.
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Bitdefender Showing Plain White Screen background on Launch in Windows 10
Hi everyone, I am encountering a issue with Bitdefender on my Windows 10 laptop. Upon launching the application, I am greeted with a plain white screen background, rendering it inaccessible. I have checked for any recent updates to both Windows and Bitdefender, ensuring that my software is up to date. Additionally, I have…
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svchost.exe [*url removed by @Flexx*] Suspicious web page detected
Hello, Recently my Bitdefender started to detected suspicious web page access from "svhost.exe". I did a windows 11 full reinstall with the "clean all disks" and "cloud download" options. But I still have this message multiple times when windows start, and also sometimes randomly. Is it possible something survive the…
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Bitdefender has started giving me Malicious command line detected
I have a power shell ****** that I wrote and I'm getting the below error This is something that has only started in the last couple of days so I expect an update has caused this. Normally I can right click on the ****** and run it with no problems. I now have to open powershell and execute it manually. I have tried to…
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Bitdefender turns off
Hello, Sometimes maybe once a month Bitdefender turns off without any warning. The icon just disappears from the task bar and I have to restart the computer. What can I do to fix this? Uninstall and install the app? Thanks a lot in advance. Antonio
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How to change allow or block applications?
I must have changed this somehow and now I have to make this decision myself. Only I don't know how most of the applications apply or are for. It's very irritating because pop up screens are appearing one after another.
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Accidentally granted access to a page with malware
Hi, I'm currently subscribed to BD's Total Security Package. I'm someone who's working in digital marketing so I browse different sites on a daily basis, but always check them on VirusTotal. However, I recently granted access to a site that BD blocked with its usual message of caution. I trust this site as I always publish…
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Need help (or at least explanation) of quarantined file restore failure
BitDefender incorrectly identified a file as a threat and quarantined it. When I try to restore the file BD says "Failed to find the specified path" and tells me to "Choose another path". The quarantine record is a combination of Registry and file system paths that I don't understand, but I've verified that both the…
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Scaning Archives
Should i enable it ? if i enable it and make its value to 0 then ll it scan for unlimited amount instead of 10 mb ?
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LOST PRODUCT KEY
I HAVE 2 YEAR SUBSCRIPTION .VALIDITY UPTO 2025 BUT I LOST MY PRODUCT KEY IS IT POSSIBLE TO RECOVER ?
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Bitdefender Firewall Alert Mode Disabled By Itself. Any Suggestions?
And i literally watch the ALERT mode slider move itself to disabled. This is unacceptable as I need to know what outgoing comms are taking place. Please fix this or I will be asking for a refund. Further more i renewed my sub for 37.98 CAD , then after i log into Bitdefender i get an offer to renew the sub for 28$ CAD.…
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Outlook issues
I just installed Bitdefender on my windows laptop, ran the full system scan and now when I open my outlook I am missing folders. How can I get them back? What caused them to disapear?
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Firewall blocked Mapped network drive
I noticed that Bitdefender Total Security's Firewall was blocking my access to all Mapped Network Drives, which I was accessing through a Cisco Any Connect VPN. Since I had this issue with the firewall before, I double checked the security settings in Bitdefender > Firewall and made sure that the Cisco VPN were not…
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iPhone not syncing in iTunes
My iPhone 16 Pro Max is not syncing in iTunes. Logging into my Apple account shows the iPhone (and my iPad 10) as managed devices, but when in iTunes, under FILE and DEVICES, SYNC is greyed out when either of them are connected. Plugging my phone to my PC does not bring up the usual "do you trust this computer" on my…
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Antispam Resetting To Default - Outlook
I'm using Outlook MS Office 365 Family to check my email and for about the last month, Antispam has reset itself to default after every cold boot of any of the computers in my household. I noticed the issue when I got a spam email with Asian characters, a filter setting I turned on. How do I get it to stop doing this? I've…
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Issues with Exceptions
I have several exceptions added into the online threat prevention and generally these work ok. However I am running into real problems with exceptions not been adhered to when accessed via applications. In this case, I am using JDownloader to download a file from Rosefile.net; files from here come from a number of…
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Malicious activity
Every power up Bit defender intercepts a malicious activity. How can I remove the source of this issue
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Malware or adware ?
i downloaded this novel from a adobe website : u may type it to check urls cuz your forum is blocking me to paste links here, Plz ve a deep look on all of my conversations , words explain the personality, so lift such restriction of pasting links at least for me. this is the download page link: screenshot of the process :…
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Modem Hit By Vpn + Suspected Virus Attack
Hi ! I Need Your Urgent Help plz respond asap. " a few days ago i was connected to the internet through bitdefender vpn ( double hop ) , i forgot to switch off the vpn before shutting down my pc, when i restarted the pc it stopped my internet connection, i thought that it's happening cuz of the kill switch , i disabled the…
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Passcode Did not work for bitdefender forum twice
No 1 screen shot is from my mailbox & the second one is related with the forum. Today i tried to log in to see your response on the forum , as usual the forum site sent me a code for authentication, i put the code but the forum system denied it, i tried again but it did the same. i was using Bitdefender's double hop vpn at…
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False Positive?
Bitdefender scan found malware/backdoor in a .dmp file and in Provider Data/Drivercrash. I am not able to upload the file to any sites for a test. How likely is it that a Drivercrash and a dmp file was actually malware?
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Bdagent.exe task failing on Windows 10
When using the Task Scheduler in Win 10 today (for something unrelated to BD) I noticed that there was a bitdefender task that was failing. It was looking to start bdagent.exe and the error was that the file couldn't be found. It was looking for the agent in the "Bitdefender Security" folder. I verified that there was…
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Save Settings
How can I save Bitdefender settings for a new installation ? Thank you for your reply.