Email Protection: Flag False-Positive "Dangerous" Emails

Visiting4087

I have emails I get from a few subscription services (and in some case billing services) that I 100% know are safe emails. But Email Protection marks them as dangerous pretty much every time. Because of the volume of "dangerous" emails I'm getting which are not actually dangerous, I feel like the labels run the risk of becoming something I just ignore.

Is there a way I can provide feedback on a specific sender or email to make the service more accurate for my inbox?

nasa1nk

I need help on this too. I have known good emails being marked as dangerous. Is there any way to change settings to mark the sender as safe?

tfsmith2

I need help also. Don't see any way to mark as safe.

Gjoksi

Hello.

I don't think that is possible.

Anyway, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
NOTE: Bitdefender telephone support is not toll-free!
Regards.

TMI4me

What about when they don't catch and block and you have to investigate it yourself? Just happened and it was a scammer.