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UnBlocking legitimate files from known websites.
I posted this in the "wrong" section, new at your "Boards," hope to get remediation on this forum from someone on the BitDefender Team!! _______________________________ More than two decades of PC use, BitDefender is the 4th tool that I have migrated to after McAfee, Norton, Avast, and now you. Each program had become…
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Bitdefender Firewall multiple popups every day
Hi - this has become a bit of a nuisance, and it's asking me to allow stuff that I think the designers would know better than I. Some days I seem to spend more time responding to these than I do actually working :-( Lots of popups - E.g. 'The application rundll32 has changed and is attempting to connect to the internet'. I…
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I use an e-mail provider that is not secure. Compose marked as unsafe.
I have my e-mail marked as an exception in Windows 11. But when I open an e-mail window, it looks like this Is there any way to get bitdefender to not do this since it isn't associated with an exe file? It just started doing this 3 days ago. It is just very annoying. Thank you. Cathy Win 11 Pro 22H2 HP Zbook G8
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Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
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How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
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what is going on with threat detection
All my PCs that have bitdefender have gone crazy with critical notifications. Anytime I open a browser (Google/Edge etc) I get inundated with literally dozens of critical notifications about chrome.exe wapd or msedge.exe wapd. It is insane. Every time I open a new tab the same thing happens. This is ridiculous. Literally…
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Trojan.MSILZilla and VSTO Community ?
Trojan.MSILZilla detected when Visual Studio Community builds project test. Error in VSTO : Unable to copy file "obj\Debug\net8.0-windows7.0\myAppTests.dll" to "bin\Debug\net8.0-windows7.0\myAppTests.dll". Access to the path 'bin\Debug\net8.0-windows7.0\myAppTests.dll' is denied. Is it a false alert ? How to avoid it ?
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Megaphonic.fm?
I've noticed that megaphonic.fm has been blocked numerous times on both my Mac and iPhone. As far as I can tell, this is just a podcast studio; am I missing something?
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BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
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Product password
when wanting to put an url on white list I'm asked for product password - I don't have it?
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How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
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disable all popups
i disabled all recommendation noticifation in settings .still i get pop up to immunise a usb i just connected to ors omething like that. OK FOUND IT
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Ps.sbs it's safe ?
Can the site https://ps.sbs/p/1/ or ps.sbs be dangerous? I'm worried about my computer because I accidentally clicked on an ad in my email that opened this site, can just entering such a site cause my computer to be infected without my knowledge? of course I didn't enter any of my data. I've just read on forums that it's a…
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Should I move the email archives to quarantine?
Bitdefender Total Security: - Email archives containing infected attachments - Remove email messages with attachments manually in your email client - "Do you want to also move the email archives to quarantine?" 12 January 2025 8:10 AM Bitdefender Total Security Full System Scan Threats: (2 issues, disinfection failed)…
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Loss Of LAN/Internet Access With Bitdefender Total Security On Windows 11
Hi, For a week +/- (may be after the last Windows 11 update), I can't use Bitdefender total security on 2 of my computer: I can't access LAN (NAS, Router...) or internet (any website). Not a DNS problem, same with IP (NAS or router). Firefox, Chrome, Discord, Steam ...can't access anything, except if I try to ping: I can…
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Already have virus, will bitdefender help?
A newbie question. If I already have a virus, will installing bitdefender or any anti virus help as it is already in the system? I understood that if you already had a virus, the anti virus installed afterwards would not pick it up, would consider it part of the usual working of the computer? Thanks so much for your time!
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Strange behavior of firefox recovery key
Today i downloaded firefox recovery key but when i accessed the download folder there was a strange icon instead of the recovery key, ve a look: clicking on that file opened the never ending widow below: @Flexx @Scott @Alexandru_BD can u help plz, i suspect a threat to my pc.😱
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Long malware removal time.
I wonder why Bitdefender takes a long time to delete a malware file even if it is recognized by real-time protection and therefore is in the anti-malware signatures. While doing some tests I noticed that it takes up to 1 minute. 1 minute to delete a malware file from your desktop? Seems a bit excessive to me.... Other AVs…
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Anti-Theft Not Working
Hi, I have 2 phones (Samsung and Xiaomi) and on both the phone when my screens are off for a while I can't track those phones nor the anti theft alert rings. I restarted my phones and with screen on they both can track locations. On Xiaomi, when I send sound alert it just pop up a notification without any sound and when I…
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How to Get Bitdefender to Use My Site's Actual Certificate
As part of the Encrypted web scan, Bitdefender injects a self-signed root CA certificate and substitutes that for my personal website's GlobalSign (AlphaSSL) certificate. Until I added it as an exception, I could not reach my website via Chrome and got a certificate error instead. I understand this "feature" exists so that…
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Bitdefender firewall no longer works and it keeps turning off after the latest update
Hello, I just updated my Bitdefender to 27.0.16.87 version and it required me to restart my Windows 10 PC. After I did that, I noticed that the BD firewall toggle was off, so I turned it back on but still it didn't work. I tried to close BD and start it again, but the firewall still toggles itself off again. I checked…
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Phishing attempt detected
Feature:Online Threat Prevention We blocked this phishing page for your protection: [*url removed by @Flexx*] Phishing pages attempt to obtain sensitive information such as login credentials or credit card details by disguising as trustworthy entities. The stolen data can be then used for financial gain. if its blocked am…
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why is my Fritz!Box 7530 modem flagged as not secure?
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Slow opening programs
I've seen various posts about Bitdefender causing their computer to be slow, but I haven't seen anyone with my specific problem. My issue is some program take 30 seconds to open. In some cases, it's only the first time I open them. After that, it's fine. The problem goes away if I turn off Shield. I also found the problem…
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How to stop the notifications about the online threats?
I am getting fed up with the constant notifications about BitDefender blocking online threats. Great job. Now can you just do it without telling me about them all the time?? Machines get probed and scanned all the time. Just block them silently. Even when I am on a webpage and just reading, I get these notifications. Just…
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How to stop the extremely annoying notification "Threat detected"
I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?
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Trojan.Ciusky.CryptedAit.1
full system scan found this in fortnite files: C\Program Files\Epic Games\Fortnite\FortniteGame\Content\Paks\pakchunk40-WindowsClient.ucas Trojan.Ciusky.CryptedAit.1 Cleaned A quick google search seems the has been found in other locations on windows systems.
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Bitdefender's Link Checker is marking malware pages as safe
@Alexandru_BD @Flexx Bitdefender link checker marked 3 harmful links/websites as Safe with a green tick mark. i ve mentioned the third ones url in the pic above. 3 of the 3 was blocked by bitdefeder when i clicked on those links but as you know clicking on such urls still triggers the risk even bitdefender blocks , that's…
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Conflict with Rhino 6
I recently downloaded BitDefender, which has caused serious performance issues with the program Rhino 6 (3D design software that is critical for my job). I found people with similar issues on their forum, but no one seems to know how to solve the problem. Someone recommended just whitelisting Rhino in BitDefender, which…
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contents3.00110.citi.com blocked by Bitdefender online threat prevention
I frequently get this notification from my Bitdefender Total Security: Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe since the used…