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The "false" Malware
I created an a archive with the extension .BAT and bitefender has removed the archive .BAT
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IDM Integration (Internet Download Manager), how to add a virus scanner.
Hello! In Internet Download Manager (IDM), there is an option to add a virus scan. But I don't know what program (.exe) Bitdefender uses to scan files, can someone help me with this?
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I recently changed from McAfee
I keep getting messages that my system has viruses. I have uninstalled all McAfee programs. Bit Defender tells me i have no viruses. Please help Thanks
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Bitdefender search advisor is still not working with Bing
Even with the "Open links in new tab" disabled, the search advisor does not work with Bing As mentioned in the article at this was being worked on but it's been a year now and yet the issue is not resolved
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How to switch off "Prompt for Password"?
When scanning 16TB disks it can take a while. I try to do that when I am not doing anything on the PC so it will be ready when I return. However, the running task will prompt sometimes for a password when it encounters a password protected file. But since I am not there to override, it just stops there. When looking at the…
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Bitdefender Router?
Hi, I wonder if anyone knows which router with sim card has Bitdefender pre-installed. Merry Christmas and Happy New Year from Christer Sweden
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Bitdefender firewall over Windows?
This discussion forum aims to explore the effectiveness, compatibility, and advantages of using Bitdefender's firewall over Windows Firewall. Key discussion points include the overview of Windows Firewall, Bitdefender's firewall, its features, and compatibility with other security software. Users can share their…
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Bitdefender detects multiple threats when I go to Twitch. What's going on?
Hello, I've been using Bitdefender for a while and I've never had a problem with watching on Twitch (the website). But now, I clicked on the website and suddenly Bitdefender alerted me of multiple threats. I panicked and closed the page and BD took care of the threats. I removed the notifications so I don't know the name…
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How to disable scanning Recycle Bin of portable drive
I asked this before and thought that the instructions I received fixed it. But, it didn't. The next time I plugged in the portable WD My Passport drive, Bitdefender began scanning the recycle bin of the portable drive. Following is a screen capture of the settings to turn off the scanning of the recycle bin of the portable…
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Trojan.GenericKD.69163720
I ran a full system scan today and this trojan file was deleted and removed. Im not sure why Bitdefender did not catch it before the system scan was run. Can anyone shed some light on if I can check on the timing of this install of this trojan.. is this a real virus?
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Can I turn off Bitdefender - having a critical false positive issue
I hope this is not going to be a deal killer for me. I have a few programs that are very important (and have been in use for several years) Running windows 11 Pro and have been using one particular ap for about 7 years. Been thru several Windows upgrades (7, 10 and now 11) and the program in question has been well…
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Backdoor not detected -- Bitdefender
Good day, pls advise, i found this alarming information on Windows Defender when checking through Windows security. it has been there more than a year and while i have been protected by BitDefender. "" Microsoft Defender Antivirus has detected malware or other potentially unwanted software. For more information please see…
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Why is this bank being flagged as suspicious?
I've read about OpenBank on various financial sites (that aren't scams) and decided to check it out. But I got an alert that there was suspicious activity. The Bitdefender app didn't say what it was so I asked Scamio about it. Scamio said there was malicious activity. This is odd because this is a bank website. What's…
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Zero-Threat Attacks
I've seen "crypters", programs that are used to obfuscate malware (more targeted on stealers and RATs). Can Bitdefender actually protect my device from those attacks? I've seen one "crypter" such as Data Encoder ([*url removed by @Flexx*], please visit the website at your own risk) and they record and claim to bypass…
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Are There Broswer Extensions for Bitdefender?
Question? I understand there is no Linux support for Bitdefender, but are there extensions for different browsers that work independent of the OS?
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Gmail Logs in But Bitdefender Email wont work
Gmail Logs in But Bitdefender Email wont work. It worked on one machine but not another one. Gives the error to try again, and same results. Thanks
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Email protection error
We couldn't complete the activation flow. Please start again.
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Something went wrong We couldn't complete the activation flow. Please start again
cant validate installation of email or password protection
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We couldn't complete the activation flow. Please start again.
My account for email protection ended I tried to reactivate and got the error above I have since removved it in BitDefender and tried to re enter the email address but it just keeps opening up the browser and gives this error after I go through the motions. I also removed Defender from my Google account still no luck why…
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Email Protection in BD Premium Security
I just started using BD Premium Security and when I try to add email protection for either gmail or Outlook mail in Outlook, I get error messages resulting in protection not being on. It never stops asking for permission for either account that I try. I have verified that google mail is allowed by checking the gmail…
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What is Bitdefender doing with my email?
Note: Selecting a category is required, but running my cursor over the options, many of them (including Antispam) couldn't be selected in my Firefox browser. I settled on the category Windows / Utilities, which I know is wrong, but is the closest I could come. This should be fixed. Now for the actual subject of this post .…
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Turning off scan of downloads
Updated things to get rid of infinite looping pop-ups, but ever since my last update Bitdefender is being hyper-aggressive in 'virus scan failed' anything I try to download. I tried adding sites like facebook and google to exceptions and it seems to work half the time (I can download google images now, not facebook ones)…
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Unable to activate my email in Bitdefender central
Hi, I am unable to activate my email in Bitdefender central, outlook gmail and different accounts, I all get the same message
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Connect Bitdefender to Outlook 365
Hi, When I try to connect Bitdefender to an Outlook 365 account, and after entering my Microsoft account credentials, I always get an error page: Bitdefender Central Can you help me? Thanks in advance Paulo Oliveira
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FOSS software being marked as malware/pua, false positive submission system doesn't work
I noticed Bitdefender Free detects "Angry IP Scanner" as some hack tool/PUA with a frightening looking name so I wanted to submit false positive. The page: https://www.bitdefender.com/consumer/support/answer/29358/ doesn't function at all. I even added the pointless screenshot. My bug report to Angry IP Scanner repo issues…
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Complete Disable
How can I completely disable all Bitdefender protections?
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Chrome blocked more than Edge
Hello, I have found lots of posts about Bitdefender's blocking of suspicious connections, and think that I understand the hows and whys of it. What I haven't found is anything that addresses the blocking of Chrome over against Edge. I find that Chrome pages are blocked often on my laptop for suspicious content. Edge is…
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Startup scan - Always
Since few weeks ago I observe that BD performs startup scan, always, no matter what I do. Early boot is turned off, scan network shares is off too. Yet it decides to trash my mechanical drive array of 40TB, EVERY single boot. Takes half an hour or so, with extensive seeking. How do I turn it off? Why isn't there an easy…
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Can I Disable Windows Defender When I Have Bitdefender??
Hello, Bitdefender team. Can i disable Windows Defender and shutdown all proceses of this antivirus when i have Bitdefender? Thank you in advance.
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How to disable scanning Recycle Bin
Every time I connect my WD My Passport to my computer, Bitdefender begins scanning the Recycle Bin on the drive. Because there are a lot of deleted files in the Recycle Bin, the scanning continues for many hours. Can scanning of the bin be disabled? How? Thank you.