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Product password
when wanting to put an url on white list I'm asked for product password - I don't have it?
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How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
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disable all popups
i disabled all recommendation noticifation in settings .still i get pop up to immunise a usb i just connected to ors omething like that. OK FOUND IT
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Ps.sbs it's safe ?
Can the site https://ps.sbs/p/1/ or ps.sbs be dangerous? I'm worried about my computer because I accidentally clicked on an ad in my email that opened this site, can just entering such a site cause my computer to be infected without my knowledge? of course I didn't enter any of my data. I've just read on forums that it's a…
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Should I move the email archives to quarantine?
Bitdefender Total Security: - Email archives containing infected attachments - Remove email messages with attachments manually in your email client - "Do you want to also move the email archives to quarantine?" 12 January 2025 8:10 AM Bitdefender Total Security Full System Scan Threats: (2 issues, disinfection failed)…
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Loss Of LAN/Internet Access With Bitdefender Total Security On Windows 11
Hi, For a week +/- (may be after the last Windows 11 update), I can't use Bitdefender total security on 2 of my computer: I can't access LAN (NAS, Router...) or internet (any website). Not a DNS problem, same with IP (NAS or router). Firefox, Chrome, Discord, Steam ...can't access anything, except if I try to ping: I can…
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Already have virus, will bitdefender help?
A newbie question. If I already have a virus, will installing bitdefender or any anti virus help as it is already in the system? I understood that if you already had a virus, the anti virus installed afterwards would not pick it up, would consider it part of the usual working of the computer? Thanks so much for your time!
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Strange behavior of firefox recovery key
Today i downloaded firefox recovery key but when i accessed the download folder there was a strange icon instead of the recovery key, ve a look: clicking on that file opened the never ending widow below: @Flexx @Scott @Alexandru_BD can u help plz, i suspect a threat to my pc.😱
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Long malware removal time.
I wonder why Bitdefender takes a long time to delete a malware file even if it is recognized by real-time protection and therefore is in the anti-malware signatures. While doing some tests I noticed that it takes up to 1 minute. 1 minute to delete a malware file from your desktop? Seems a bit excessive to me.... Other AVs…
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Anti-Theft Not Working
Hi, I have 2 phones (Samsung and Xiaomi) and on both the phone when my screens are off for a while I can't track those phones nor the anti theft alert rings. I restarted my phones and with screen on they both can track locations. On Xiaomi, when I send sound alert it just pop up a notification without any sound and when I…
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Bitdefender firewall no longer works and it keeps turning off after the latest update
Hello, I just updated my Bitdefender to 27.0.16.87 version and it required me to restart my Windows 10 PC. After I did that, I noticed that the BD firewall toggle was off, so I turned it back on but still it didn't work. I tried to close BD and start it again, but the firewall still toggles itself off again. I checked…
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Phishing attempt detected
Feature:Online Threat Prevention We blocked this phishing page for your protection: [*url removed by @Flexx*] Phishing pages attempt to obtain sensitive information such as login credentials or credit card details by disguising as trustworthy entities. The stolen data can be then used for financial gain. if its blocked am…
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why is my Fritz!Box 7530 modem flagged as not secure?
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Slow opening programs
I've seen various posts about Bitdefender causing their computer to be slow, but I haven't seen anyone with my specific problem. My issue is some program take 30 seconds to open. In some cases, it's only the first time I open them. After that, it's fine. The problem goes away if I turn off Shield. I also found the problem…
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How to stop the notifications about the online threats?
I am getting fed up with the constant notifications about BitDefender blocking online threats. Great job. Now can you just do it without telling me about them all the time?? Machines get probed and scanned all the time. Just block them silently. Even when I am on a webpage and just reading, I get these notifications. Just…
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How to stop the extremely annoying notification "Threat detected"
I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?
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Trojan.Ciusky.CryptedAit.1
full system scan found this in fortnite files: C\Program Files\Epic Games\Fortnite\FortniteGame\Content\Paks\pakchunk40-WindowsClient.ucas Trojan.Ciusky.CryptedAit.1 Cleaned A quick google search seems the has been found in other locations on windows systems.
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Bitdefender's Link Checker is marking malware pages as safe
@Alexandru_BD @Flexx Bitdefender link checker marked 3 harmful links/websites as Safe with a green tick mark. i ve mentioned the third ones url in the pic above. 3 of the 3 was blocked by bitdefeder when i clicked on those links but as you know clicking on such urls still triggers the risk even bitdefender blocks , that's…
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Conflict with Rhino 6
I recently downloaded BitDefender, which has caused serious performance issues with the program Rhino 6 (3D design software that is critical for my job). I found people with similar issues on their forum, but no one seems to know how to solve the problem. Someone recommended just whitelisting Rhino in BitDefender, which…
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contents3.00110.citi.com blocked by Bitdefender online threat prevention
I frequently get this notification from my Bitdefender Total Security: Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe since the used…
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Any Conflicts between Nord Vpn & Bitdefender total security
Are There any suspected conflicts between the Nord Vpn & Bitdefender total security? Specially when the " Threat Protection '' Feature of Nord vpn's extension is enabled along with bitdefender's anti tracker extension & ublock origin ? This answer does matter plz help
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i need help figuring out whats the virus in my pc
i wanted to watch squid games season 2, i downloaded it from a sketchy site, i ran a system scan twice, and i ran a full scan with mrt windows, it says no viruses. But bitdefender keeps telling me this message every 1 hour what do i do?
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adnxs.com - Malware or just a strange-named cookie?
Hello! Since I have set my browser settings to delete everything but my cookies after closing the browser, I manually delete certain cookies from time to time. Today a cookie caught my eye that I found a bit 'suspicious'. It's called adnxs.com. A search on the net revealed that there is a virus running under the same name…
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Hello, I have been having problems with my phone been having some kind of malware or spyware
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Testing Bitdefender Free against a Ransomware and a dangerous ******
Hello everyone. I ran a test pitting Bitdefender Free against a Ransomware and a dangerous ******. If you want to check out the results, here is the link for the video: https://youtu.be/grNKZBM2YIY On the channel you will find several tests, including more tests with Bitdefender products as well. A Merry Christmas and a…
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Interference with my PGE web page
I logged into PG&E web page and a Bitdefender box popped up and I cancelled it. Now I can no longer log into my PG&E web page. I need that web page damn it.
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Bitdefender RAM Usage Gradually Increases
Apparently this issue has been around for quite some time. It's getting worse day by day and has gotten to a point that bdservicehost Ram usage reaches up to 40GB (Out of 64GB RAM) and either my computer crashes or BD itself! It seems that BD Support doesn't intend to do anything regarding this issue. I've been using BD…
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ALERT MODE NOT WORKING
Alert mode not enabling…please suggest ways to overcome
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Immunizer changed USB stick label to Floppy Disk Drive
I selected to immunize a USB stick when Bitdefender prompted on inserting the USB drive to my Windows 10 computer. Now, File Explorer labels the USB stick as a Floppy Disk Drive, and consequently does not display the storage space bar of the flash drive. How do I get back the normal label of USB drive for this USB stick?…
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How can I fix this issue?
Hello, I use Bitdefender Total Security Antivirus for Windows 11. It works well, however. When a "bad" site gets detected defender stops it in it's tracks, however it leaves a cluttered notification area. Somehow, when I try to click on a bad website, Biitdefender blocks the connection more than 12 times if not 20 times.…