-
Wowhead Client being ID'd as malware
After an update, Wowhead Client is being flagged as malware by Bitdefender (and Kaspersky) and removed to quarantine. Is this a false positive? More info: "Feature:Advanced Threat DefenseBitdefender detected potentially malicious behavior and blocked all applications involved. Detection ID: SuspiciousBehavior…
-
Email Labels do not work in Gmail / outlook. Only work on my Microsoft 365 email
Hi Folks. I have Bitdefender Ultra, and I am using the email protection to scan four separate email accounts. An account hosted by Godaddy, using Microsoft 365, and I get the red and green labels without a problem. On my three gmail accounts, when used in outlook, I do not get any labels whatsoever. Anything I need to turn…
-
False Positives on an installed program
I recently purchased a new application from a vendor and the installation failed due to a false positive reported by BitDefender Antivirus. I can't recall the precise message, but the program affected was "AppData\Roaming\HiFi\AS_FS\AddonFolder\AS_FSConnectorInstall.exe". There were numerous reports of this by other users.…
-
Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
-
Sora's fake page
Does anyone know the damage caused by the .exe file contained in the setup-x86_64.zip zip downloaded from Sora's fake page?
-
Is BitDefender active in Windows safe mode?
I have a laptop that has terrible battery life (advertised as 10+ hours, I usually get 4-5 hours) and I've been working with the manufacturer to resolve the issue. I've done lots of different tests, sent various logs, etc. with no real progress. I was recently asked to start Windows in safe mode to test battery life with…
-
Default tab for Notifications in GUI, and additional display suggestion
In the Bitdefender GUI, the left-hand side has a set of icons including Notifications. I notice that when I click on that Notifications icon, by default(?) it is opening on the Critical tab. The other tabs are All, Warning and Information. I tentatively suggest that the default tab should be All, rather than Critical.…
-
Just installed Bitdefender and now videos will not play on news sites, how to fix?
Youtube links within sites will not show just show the following An error occurred. Please try again later. (Playback ID: 9rcArSahFqd2JWh_) Learn More
-
how do i disable infected web resource?
this website is not dangerous and before i installed bitdefender it was fine and then it started blocking it so how do i disable it
-
Obstacle backing up application installer with FreeFileSync
Today I installed FreeFileSync 13.5 ("FFS") on my Windows 10 x64 laptop. (Finally upgraded from Windows 8.1!). Although I've used it before on another machine, I thought I'd start out with a trial run backing up the contents of my "Temp" folder, where — amongst other things — I save application installers. Nominally that's…
-
Bitdefender and local DOH servers
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
-
Error Message for twemoji.maxcdn.com
I keep getting this message: Feature: "Online Threat Preventionmsedge.exe attempted to establish a connection relying on an unmatching security certificate to twemoji.maxcdn.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." What…
-
Bitdefender Antivirus Plus and Windows 11 DOH problem
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
-
High CPU usage during scans
HI, I'm doing a complete scan of the PC but maybe the percentage of CPU usage during the scan is a bit too high also because there are two processes running with a high CPU percentage. Wouldn't just one be enough? Why does "bdservicehost" also use a lot of CPU since "Bitdefender Antivirus Scanner" is running? Optimizing…
-
Explorer.exe and other system files gets blocked
Hi I am a new Bitdefender use, I just installed Bitdefender and it detected explorer.exe as a malware and it stopped it. Also a Powershell command that I am not sure if safe or not got stopped and a file named BrowserApp got moved to quarantine which lead to Windows ****** Host to keep popping a message "Can not find…
-
Kommer inte in på ASUS Router
Hej! Hoppas ni kan sfå svar på min fråga… jag kan inte logga in på min ASUS Router. Kan det bero på Virusprogrammet? Jag skriver 192.168.1.1, det ska räcka för att komma in. Då får jag till svar att: kontrollera Proxyservern (som jag inte använder). Att: Det tar för lång tid att logga in på den sidan Vad ska jag göra för…
-
I do not understand why I get this warning?
Hello everyone, In my Bitdefender Central I get a warning that my advanced threat is not on in Bitdefender TS. But when I checked in the security tab of my BDTS, it shows that both Advanced Threat Detection and Exploit Detection are on?
-
Router and Wi-Fi protection
Can anyone please tell me if Bitdefender Antivirus Plus can monitor my Wi-Fi network in real time for hacking attempts? Can it warn me of an attack and block it automatically? If not, is there any Bitdefender product that has this ability? Thank you
-
Bitdefender Total Security Firewall Alert Mode is automatically switched off by any fullscreen app
Hello, Firewall bug discovered in Bitdefender Total Security 2024 two weeks ago. If you enable the Alert Mode in Bitdefender Firewall then launch any full screen application (YouTube video or any Game) the Alert Mode is automatically disabled. Things that I've tried: 1 Automatic profiles from Bitdefender disabled 2 Windows…
-
PDF Files Recovery-Trojan.GenericKDZ.83579
Hi, I hav many PDF files infected with malware or like a Trojan.GenericKDZ.83579 its called by various names W32.Tempedreve.C!inf OR W32/PdfCrypt.b!638DAAA70AA1 Only PDF files were infected and modified as .exe file and hence could not open those files. If any one have solutions/work arounds to recover such infected files,…
-
After upgrading to Bitdefender Antivirus Plus, it takes at least 30 seconds to open Firefox
I hope this is the right place to post this, so I apologize if I chose the wrong forum, but is this normal behavior? I should mention that this only happens after a restart and after coming out of connected standby (only sleep state available on this desktop). It actually took me a while to track down what the issue was. I…
-
Netgear Armor - Bitdefender Total Security Quarantined files
Hi all, I just installed Bitdefender Total Security (by Netgear Armor) the other day after installing my new router. Bitdefender went a bit crazy on my nearly new PC setup, and mistakenly quarantined a python file that I need for one of my apps to work. I checked the user guide link in-app, as well as googled for an…
-
Alert mode is not staying on
Hello I purchased bitdefender a month or two ago to find a less annoying antivirus with a firewall that has an alert system. The problem is, Alert mode keeps turning itself off! This, to me, is a security issue and completely turns me off to bitdefender. I was wondering if anyone has any solutions? I did search for answers…
-
Bitdefender "Online threat prevention" keep blocking a website
Hello, I have a problem visiting this website : [link removed by admin] They developed applications to use with Microsoft Flight Simulator, X-Plane and P3D. Every time I try to visit it, the Online Threat Prevention, block the page. I have added the website to the exceptions , but it make no difference. How I can solve…
-
Unreal Engine 4 Unlocker
Hi, I've been trying to play The Ascent, but on an ultrawide monitor it is basically unplayable as you can't get the right FOV. The recommended fix was to install Universal Unreal Engine 4 Unlocker. It played nicely for quite a while but then suddenly Bitdefender flagged it as malware and quarantined both the unlocker…
-
UI Automation C#
Hi, I am using UI Automation to identify Buttons and Edit of another application. As soon as I start to enumerate to find element, using AutomationElement.RootElement.FindFirst(..) the application crashes and it is removed from host with bit defender installed. How can I prevent this behaviour without working on…
-
Can anyone help? Windows platform
Hi - I volunteer for an online charity which involves my making responses thro' their online encrypted system. I need to use people's email address which have come into the system and respond to their emails. This was working fine until the end of last week. Now when I insert the email address in the appropriate box it's…
-
Please help? (chrome certificate related question)
i keep getting this popup not just from this website but from other websites even though i never visited or used them so i fear that my chrome certificates are compromised or something so if anyone knows what are the default certificates that are on chrome are so i can delete everything else thank you .
-
problem with exception list
Hello, I have my AOC monitor suit downloaded from official AOC website that has been blocked by Bitdefender anti-virus(or advance threat protection) it flag it as malware. I wondering how can I actually unblock it? If I go to advance Threat protection exception list and I can tick the exception to threat online prevention…
-
OMAX Camera SDK
I just tried to download the SDK for OMAX microscope camera, 'SDK for Cameras Beginning with A35 (Updated July 2023)' in Bitdefender reports a virus, or a trojan. It was not detected in my work environment that uses Crowdstrike. It it really malicious code?