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Where to report Malicious/Harming undetected Files?
Good Evening/Day everyone, I got a Malicious File, its some kind of Ransomware wich deletes allmost all User Files, Removes the Mouse, Restarts the System. It runs via Command Line and got Detected by Advanced Threat Defence i think, but it was not able to prevent it from rendering the Sytem Unusable. There was no…
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Report Phishing Attempt
I find it discouraging that it is so difficult to report an email phishing attempt to the Bitdefender people. Maybe I'm missing it, but I can't find how to submit it. There should be a way to simply "forward" the email!
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Bitdefender Total Scan >50hrs
I've been running the Bitdefender Total Scan on a laptop that I rarely use and so far, it has taken >50hrs. is that normal? Note: I have put the laptop on flight mode as I was worried that there is an active malware. Also, the screen itself goes to sleep but it doesn't seem to be stopping the scan (at least scanned files…
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Safe Sites
When browsing, no sites show as safe or unsafe. I believe I have everything set properly.
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BD finding fault with a long time program
Recently, BD has been detecting an "infected file" and "malicious behavior" with one of my long standing programs. I am very sure that the file(s) and program in question are not malware or contain a threat to my system. So far I have been unable to stop this issue from reoccurring with BD . Any ideas? Thanks Latest…
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Bitdefender update interval setting not saved
I'm having the same problem now (10.16.2024) as someone else was having in January 2022. Any answer to this issue?
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BitDefender Total Security and command line scanner
Hello, does BitDefender Total Security include command line scanner? If so, what is the name and where is located.
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Immunize a USB drive: what does it mean?
Sorry for this very basic question: if I immunize my USB drive, what happens?
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Email spam
Ik krijg sinds kort allemaal e-mails over casino's, bitcoins, alles wat met geld te maken heeft. Waarom wordt dit niet automatisch verwijderd/beschermd ?
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Bitdefender Central reports laptop issue, laptop reports everything is fine?
I am a recent convert from Kaspersky. After installing Bitdefender on all our family computers, my laptop seems to be the only one with an issue. Maybe. Bitdefender Central is reporting my latop's Advanced Threat Defense is disabled. However the program on the laptop says it's running. Turning it off and on again with the…
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Why Did I Have 92494 Skipped Items In BD Total Security System (Full) Scan?
I ran a full scan with Bitdefender Total Security. When it was done, it said that I had 92494 skipped items. I searched the community but all of the skipped items posts were in the archive and the links that they said explained this were dead. So, why did this happen?
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udetected virus
I have a virus that the scan can't detect
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Why won't Bitdefender let me access my online account any longer?
I used it a few days ago and now it says Suspicious page blocked for your protection when I try to open the link.
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Scanning individual files no longer works
I just built a new Windows 11PC and, of course, need to download and install many things. I always right click on the downloaded file and select "Scan with Bitdefender". That is no longer working on the new PC. All I see is the startup circle flash and then disappear.
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Is it possible to exclude a VM from protection?
For work I routinely use a VM for malware analysis and phishing investigations. BitDefender did its job today by blocking a website that was trying to transmit credentials unencrypted. However, using fake credentials, I wanted that to happen so that I could see the destination URL in my phishing research. I was able to…
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How do I get rid of the McAfee and WaveBrowser ads that are bombarding my desktop.
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File counts from scan vary wildly day to day
I run a scheduled scan daily. It reports a vastly different number of files scanned day to day: day 3: 1804800 day 2: 4950324 day 1: 2993581 And of course, the time it takes for the scan to run varies, too. Why the variation?
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Does Bitdefender auto delete files anymore?
Hi, US Banned Kaspersky. I am looking for an alternative now. I tried Bitdefender many many years ago. Because of it keep auto-deleting my files(not in quarantine, not in recycle bin, not recoverable) without asking me for actions, I gave it up on it and moved to Kaspersky. Now, I am just wondering is it still doing it? Or…
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Threat Detected is going crazy
Hi guys First post here. Hope someone can help. So I've upgraded to Premium after realizing my machine was infected with emails bouncing with 552 errors. That issues now been resolved. I ran several scans and cleans which took 12 hours and of the few hundred infections handful was left that were deleted. Machine runs fine…
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What exactly is Gen:Variant.Tedy.540066
I searched on google and i didnt find anything.
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Bitdefender keeps enabling UAC after quarantine
Running on a Windows 10 Pro and Bitdefender Antivirus Free v27.0.41.208 (as far as I know, the latest). Due to my occupation, I constantly have to handle programs, scripts, packages, executables, files, and many other myriad applications of various different programming languages. Sometimes I have to bring it home and work…
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Scans
bitdefender total security's scan rules are not defined in detail , not in the app neither on the website. i hope u may provide the answer. 1- Does a System Scan contain root kit/bios/ all file's scans , regardless of new/old ? 2- The rescue environment does not scan for the types above , why ? and why system & the rescue…
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Got warning, but not specific enough
On my Mac, I got a warning that there was a password stealer in my inbox. But I have 5 email accounts in Thunderbird, and it did not say which accfount it was in.
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IM trying to install a DAW called Presonus Studio One 6.5 - Fails on Win11 - Why? How to fix?
I have bitdefender for windows installed on my PC and I want to install a DAW called Presonus Studio One 6.5 Professional software. Here is the error I get when trying to install Studio One. "The installer is unable to configure the firewall because a third party firewall (bitdefender firewall) is installed on this system.…
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Bitdefender Internet Security possible FALSE POSITIVE?
HP ENVY x360 Convertable 13=bd0xxx Win 11 Home, Version 10.0.22631 Build 22631 x64-Based PC, 4Core 8 Logical Proc 16.0 GB ram Virus Total comes up with a single hit for Bitdefender Internet Security. The hit was initially revealed by Microsoft SysInternals Process Explorer as 1/72 and identified (online) by Antiy-AVL as…
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Vulnerability scan - 2 results instead of 1
Hi! This is my first post here. I came across a problem. I ran a test to find a vulnerability and the program returned information that two vulnerabilities were found but ultimately it only displayed one (no password to the computer). Now I noticed that I cut off the "networks" tab but believe me it was empty. What could…
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Upload file failed to NAS locally
Hi Team, I am uploading mkv file from my local laptop to my local NAS using FileZilla but everytime it got failed. It is uploading only like 20% and then failed. I tried also another app like WinSCP and it is the same issue. So I uninstalled Bitdefender and tried again the upload and it uploaded successfully. What will be…
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VBS Agent Trojan, VBS.Heur.Morpheus (and other viruses) on my Win 10 PC - help?
Greetings, I foolishly went through a bunch of 15+ year old cd-rom discs that had lots of family pictures - before throwing them out. Of course, one of them had a virus on it and now it/they are on my win10 PC. I Googled how to get rid of VBS Agent Trojan, then I downloaded the half-dozen programs to attempt to get rid of…
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Hello I cannot click into a link on an email as the link is grey. If anyone can help thanks
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…