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Infected Webpage Detected. Any Suggestions?
Ok so I'll wait before posting the address that it's ok with you before I do but this is my question. I play games on BlueStacks an android emulator for Windows. I installed a game and for some super strange reason, when I run the game it triggers BitDefender, it reports the game is trying to open a website and that site…
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Passcode Did not work for bitdefender forum twice
No 1 screen shot is from my mailbox & the second one is related with the forum. Today i tried to log in to see your response on the forum , as usual the forum site sent me a code for authentication, i put the code but the forum system denied it, i tried again but it did the same. i was using Bitdefender's double hop vpn at…
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Can I turn off automatic scanning
"BD has detected a new device and will scan in the background". I use three external HDs for backup, connected to my desktop via USB. They are each 2 TB or more, so scanning takes forever. These HDs are powered on only on days I want a backup to run, so they are "new" on those days and the scanning process is annoying,…
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AMTSO - phishing test
Hi Guys, I'm new using Bitdefender and tried to look for a trusted site where I can test if opening a phishing URL would be blocked, I've heard AMTSO is fine for that. I'm using Bitdefender Premium for now and unfortuantely I passed the phishing test when trying to open a url via AMTSO, Bitdefender didn't engage. (For…
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System Scan
Does bitdefender total security scans all of the files ( including already scanned ) in System Scan or scans '' new and modified files '' only ? The answer is necessary to help the users to configure a custom scan. Alex told me that it covers all files but it is not clear that he means the new and modified all files or the…
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Why is my bitdefender so paranoid?
it detected one pup file that i installed on purpose since it was a false positive and then suddenly every file in my registry is a pup all thte registry files it detected as a pup are exe files that i've used in the past or still using i checked hte path and the registry files are safe and they havent been infected
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weird detection : Application.Generic.3870983
idk what is that but bitdefender decided to flag most reg files of my games as Application.Generic.3870983, idk why but i just restored, yet im still worried, can someone explain what is this?
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Can someone tell me how to get tracktransit off of my computer?
Hi can you tell me how to get this off of my computer? Thanks!
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Windows 11 24H2
Today I did an upgrade to 24H2. I went to see how much the Windows.old folder takes up on the drive and BD dens of registry keys. For example: The registry path hklm\software\microsoft\active setup\installed components\{2c7339cf-2b09-4501-b3f3-f3508c9228ed} was moved to quarantine during a cleanup routine following the…
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how to chose a disinfection for detected threats instead of deletion in bitdefender total security
how to chose a disinfection for detected threats instead of deletion in Bitdefender total security for windows
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Latest Windows Update Disabled Widget & services
Hi, The latest Windows 10 Update has disabled the Security Widget and other services. The Widget itself has turned blue with red writing saying services unavailable. The App settings page has the Widget, password protection, special offers, recommended notifications and product language greyed out or missing. I tried…
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Chrome issues big time
When I turn on Chrome to use I just get bombarded with phishing? ads warning me my computer is full of viruses. They just constantly come on top of one another. I x them out and they come back. I x them all out and they stay away a minute or two but they are back again. What can Bitdefender do????
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I'm getting a remote access even with this firewall
Someone keep changing the DNS to this I'm using cloudflare warp
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My laptop jams
Hi there everyone. My computer jams regularly and my task manager seems as the picture, many bitdefender tasks ongoing. Is it normal, can I have a 'fix' idea?
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Rotating circles on websites
Last week i send an email to my newspaper company that i cant read the their newspaper on any browser like Edge, Chrome or new installed Firefox, all the time the website comes in a loop with a rotating circle. For a few weeks ago that wasn't a problem. I cleaned already the cookies, temporary files and history with the…
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Menage exceptions
Hello I am trying to install a software and is nearly impossible. I did create an exception for the installer but the problem is on the process when installing it. The installer create a temp folder in appdata\local that rename it everytime with new name folder. I don't have the time to create a exception. If I try to…
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As of late I get the following error message when browsing websites;
As of late I get the following error message when browsing websites; example: https://www.dha.gov.za/ { we could not verify the certificate: reason = wrongHost } I have done the following in Google: reset to default + deactivated extensions + etc. nothing has helped. Is this something to do with Bitdefender?
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unknown file us013am.exe
Does anyone recognise this file? c:\windows\system32\spool\drivers\x64\3\us013AM.exe It appears on my PC as a process (Ctrl+alt+Del) and slowly multiplies in the memory Apparently it is an MIF Agent Application, whatever that means. When I look for it at this address, it's not there, so I can't delete it. CCleaner and…
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On Windows 10, using Thunderbird client with Mindspring email, email with url won't come through
Hey. I just noticed an aberration - that on approximately March 26 I was no longer receiving email to myself which contained a url. The email will show up in my Sent folder but it doesn't come through to my inbox, nor does Bitdefender Total Security have any log or info on it that I can find. However, if I send myself and…
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Boot to USB and scan
Hello, I just acquired a used PC and would like to scan it with my Bitdefender prior to joining it to my home network. Is there a way for me to create a bootable USB with Bitdefender on it? If not, what is the procedure for rendering this computer free from malware prior to joining it to my home network? Thanks!!! -dh-
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How does Bitdefender handle archived files?
I was wondering how Bitdefender handles archived files (7z, rar, zip, etc.). When performing a deep scan, does Bitdefender extract these files to scan? I got a threat detection inside a 7z file when performing a deep scan using Bitdefender. When the threat is inside the 7z file, it is inert. However, for Bitdefender to…
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Trojan.GenericKD
I just did a full scan on my computer and two of these files were found. I am wondering if they are false positives or not. One is 1452667 and the other is 1460106. They both came from Amazon. Thank you.
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windows 10 ending
currently run windows 10 according to media and other sources it becomes necessary to update to windows 11 I have Bitdefender premium installed and active on my computer do i need to upgrade Do not think windows defender enhances or provides an extra layer of protection from what i have read i know there will be no more…
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Disable Scanning New External Hard Disks?
Hi, Is there a way to disable scanning new external hard disks? I just put in a 4TB drive to copy over a handful of files, and now Bitdefender is scanning the whole drive, which is taking forever. I want to use the dock for something else! Cheers
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Rarsfx0/installer.exe ?
Bit Defender has recently blocked this file twice. When I look at it in BD it doesn't show any of the usual association such as that it's a Windows file and where it it located. It just points to my Documents folder. I can't find a satisfactory explanation on Google and it's just a bunch of speculation as far as I can…
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Alert Mode not working
when i posted the proof of not working they closed the discussion and even my comments got deleted from the post. below i am attaching again https://us.v-cdn.net/6031943/uploads/CUZBLKJUX4L8/bitdefender.7z
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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I have a message that appears every 2-3 minutes where it says that it is Troian, what I should do?
Please help, it seems that I have a Virus, But I have installed Bitdefender…. It still appears on the left some windows "via Microsoft Edge" with some Alert like Virus Troian found, or System Alert, etc….I tried to disinstall Microsoft Edge but this is not possible. What can I do?
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My firewall just block this : C:\Windows\Temp\RarSFX0\packages\installer.exe
is this a legit Bitdefender installer?, why is in a Temp?
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…