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Outlook 365 disables Bitdefender due to slow performance
Despite enabling Bitdefender, it is disabled again a few moments later. Outlook 365 is the latest available version. Bitdefender is updated. Suggestions as to how to solve this permanently?
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Big problem with "virus" ?
Hi, I have a problem with a virus that is literally everywhere... I think it's more about remote control and virtual machines. I don't know anything about viruses, so it's hard for me to even recognize it. On Windows, I saw a lot of traces of interference with my system in the device controller. In drivers. The services…
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Changing default feature values
I noticed several of the following were enabled/disabled by default and I was wondering why that was the case. For now, I enabled/disabled them based on my desire to have my device be as secure as it should but I wanted your input on which I should keep enabled/disabled and which I should return to their default state:…
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Suspicious connections to weird website from 2 devices.
Hi, Both yesterday and today i've received notifications about a blocked connection on my PC related to a website called "ponf.linkedin.com". After looking it up via virustotal and other search websites it came up as a service for cameras (weird) but this started about 21 hours ago after someone else in my family was using…
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Bitdefender 2023 vs 2024
Can someone advise me which version to buy please. 2023 is available significantly cheaper than 2024 - will I be missing any functionality with 2023 or will it update itself to match 2024. Thank you.
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Alert mode is turning off when i access Riot Games or Steam.
Hello, several days ago i started to notice that my connections were not filtered. No new prompt to allow connections either. I noticed that Alert Mode turned itself off. After a few days it keeps happening and i am sure League of Legends or Valorant are causing it. Maybe Steam is the culprit. Each time i turn on Alert…
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Firewall Alert mode
Since 03.13.24 the Bitdefender Total Security Firewall alert mode has switched to the OFF position 25 times now when if its functioning correctly, should remain in the ON position i set it to. Thanks in advance in if someone can help me fix this problem. My alternative to fix this problem is replacing Bitdefender with…
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Potential Cause Of Firewall's Alert Mode Self Disabling. Any Help?
One thing i have noticed and please ask your devs to look into this. If i run a steam game ( one in particular would need to verify with others ) then when EAC gets loaded Easy Anti Cheat , it slides my ALERT slider to disabled. I can visually confirm this on my second monitor and can post a video if necessary. Although…
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Firewall - Alert Mode - Cannot turn on
I don't know when this started but I noticed that I was not getting pop up alerts after programs were updated. I checked in settings and alert-mode was switched off. I didn't do this and it was working quite recently. If I click on it the radio button change for a moment and then back to off. I never see the blue colour of…
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firewall with alert mode non activable
Greetings. I have bitdefender total security, I had set the firewall with alert mode active, today I checked the settings since I hadn't received notifications from the firewall for days, the alert mode was deactivated and impossible to reactivate. How come?
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Scan found trojan in Outlook OST
Hello, I was wondering if someone could help me out with this. I have scanned the entire system yesterday and it returned this issue regarding my .ost file for my Outlook profile. The thing is I do not know how to identify the actual e-mail in question. I have searched the entire inbox based on the subject and couldn`t…
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BD continually detects PUP (Venus.Cynthia. . . . ) in DropBox.cache
Bitdefender Total Security has started continually notifying me of a "Potentially Unwanted Program" in my DropBox.cache\new files directory. Two of the malwares detected are 1) Gen:Application.Venus.Cynthia.Amifl.13buY@am!tBBk and 2) Venus.Cynthia.Donquijote.8auX@aer1sOl . Two of the file names are 1)…
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Autoscan flash drive, wont unmount after restart. Troubleshooting please.
Why does bitdefender not release my drive after it was autoscanned, restarted and autoscanned again? Windows cant unmount it. Big fan of bitdefender here btw. Auto scanning is on and I like it that way. I copied files from a drive yesterday before shutting down and leaving it plugged in. I do not normally leave drives…
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Nvidia Broadcast
Hey folks, Nvidia Broadcast appears to be getting incorrectly booped I can't post links, but you can google "nvidia broadcast" for the download. It doesn't really stop it working, but on restarting the PC it has to be reinstalled. Maybe Bitdefender wants to look at it, maybe not.
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Trojan.GenericKD.71830415
Hi all, I have been sent a sample file from a customer, with a RAR file, which I believe to be the problem. I have attached it to this post. Bitdefender Total Security identifies the file, but has no further details on it. Please advise.
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Activating Cryptomining Protection on Website
I have gone to Bitdefender website to activate as per the jpg of email, however, www.central.bitdefender.com image below is a totally different screen to the one shown in the image in second jpg image. I am really confused - can someone please help. Thanks bitde
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USB Immunizer Needs a Third Option
I use USB thumb drives about once a week for rotating off-site backups of critical files. This message ALWAYS pops up, and given the one-way nature of the backups, it less than useless. Rather, it's just annoying. Where's the "Dismiss and never show again" option?
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How to disable firewall on one of interfaces keeping other secured?
I wanted to know if there is a possibility to disable firewall on single interface? My usecase is following: I do have local storage server connected to my workstation with Infiniband interface (4x10GB) fiber. Storage server is share based on Gentoo and Samba. This computer does not have internet connection. My workstation…
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Firewall is blocking Outlook 2019
Hi, It has been noticed that the firewall is blocking Internet access for Outlook 2019. What process in the firewall should be unblocked for the program to work properly? Thank you
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Message at top on boot
I got an unnerving message about my antivirus at the top of the screen on boot and it said something about deleting something in my system and couldn't had time to react until it booted up to windows. Was that bitdefender's behavior or my pc is tweaking? 😶
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How can I enable or activate your FREE CRYPTOMINING PROTECTION?
I don't see it listed in my Protection Section! Is it needed or useful for my PC and my Android Samsung AO3s phone?
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remote scan?
Will remote scan work on a different network about ten miles away?It hasn't worked the 3 time i tried.The target computer is online and ready .But no connection is happening. thanks
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Fedex.com Not able to track packages or sign in on multiple browsers
About 3 days ago Fedex.com stopped functioning on my Windows 11 system. Specifically, I can access the site but when I try to track a package I consistently get an unable to track, try later message. When I try to log into my account I consistently get an unable to communicate message. All other sites work with no issues.…
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Unmatching Security Certificates
I've asked this question recently, but the answer I received doesn't answer my actual question: With some sites that I've visited in the past, and bookmarked, I'm now receiving this warning message from Bitdefender: "Your connection to this web page is not safe due to an unmatching security certificate. This means that the…
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"Please tell me how to open the SSH port."
"I'm using Total Security and have set up servers through VMware for external use. I was using port forwarding for SSH ports. However, after installing Total Security, I can no longer access SSH from external sources. Could you please tell me which part of Total Security I need to modify to open SSH ports for specific IP…
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how to do a Bootable antivirus scan
is it possssible to do a Bootable scan disk or scan pc before start up
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Tortoise Svn Merge
Hi, I'm working on a bigger project that still uses subversion for sharing/storing data. Everything seems fine in day to day use. But during merge i get really huge amount of tree conflicts, that are produced only with Bitdefender Total Security enabled. Is there any remedy for this? Thanks Ondra
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Firewall forced off by new Windows 11 update
My firewall stop working after a windows update, as it forces default Windows firewall to activate. The option to activate Bitdefender's firewall is still offered in the Security Management, but it will not activate. And if I deactivate the Windows firewall, Windows does not allow the activation of the Bitdefender…
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Exceptions - Return Control Back to Us Users
Bitdefender DOES NOT respect my choices for exceptions. In fact, some options, such as "Advanced Threat Defense" are grayed out. I really do not care if Bitdefender thinks creating an exception for a thumb drive or mapped volume is unwise. It's MY computer, not Bitdefender's. If I don't want something scanned, that's MY…
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what is GT:JS.Injected.4.BE42DA35?
Whenever I open this website [link removed by admin] I get threat blocked message of GT:JS.Injected.4.BE42DA35. Kindly someone explain. The website is legit.