Bitdefender Total Security - notifications not showing

Delboyii

New to the forum and cannot find any relevant posts so:-

Windows 11 build, fully patched and updated as at 08 Apr 2024.

Problem is the Total Secuirty Windows app shows 37 notifications (Red dot on option) but there are none in the list. Been like this for a few weeks and was hoping it would correct itself.

Any ideas on how to fix, hopefully not a reinstall as that would result in myself deleting the program and subscription as I see this issue has arisen previously with no obvious fix.

Alexandru_BD

Hello @Delboyii,

I would recommend the repair procedure here:

https://www.bitdefender.com/consumer/support/answer/13429/

If this doesn't do the trick, I think it would be best to get in touch with the Support teams for a more in-depth investigation. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason,then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes and what worked for you.

Regards,

Alex