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I can't see some apps in Firewall / Rules section.
I wanted to create rules for some apps like Media Player Classic, VLC and Focusrite Notifer etc. but I can't see their EXE in the app list. Why is that? How can I add rules for those apps? Any help would be appreciated.
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A false website blocked
Hey, How can unblocked an false website!! Is not an false website tryed on another computer use another antivirus programs there going better. How can fix that.
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Rescue Enviorment video problem
When running Rescue Enviorment offline scan the video is badly distored and only bliinks on for about a second, then the screen goes blank for several seconds, then it repeats (distorted video - no video-.distorted video - no video-etc.) This only happens with Offline scans otherwise videos is fine. Any suggestions?
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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Windows/Debug/PASSWD.LOG
Below is the text from the above file on my W10 machine. It certainly appears that someone or something is attempting to change my windows logon. This is exactly what happened to me about a year ago. Please dont reply teling me its harmless, because unless there is a great explanation, I wont believe you. Thank you in…
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Bit defender total security wont allow me to change settings
Ive installed bitdefender total security on number of computers and on one of them want to adjust the settings but cannot and they are greyed out. How do allow these settings to be updated on this computer? If its profile specific can I allow updates for all profiles
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Chrome notification pop up with a virus scam
visited a clean website and i clicked on a box to prove i am not a robot and before i know it im getting told to renew my macafee antivirus software etc and now i keep getting notifications spammed to me. I dont know how to make it stop asides from switching chrome notifications off whihc i dont want to do. i will attach a…
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static.thunderboltlaptop.com
Hello - I am receiving an outrages number for suspicious notification blocked: Feature: Online Threat Prevention msedge.exe attempted to establish a connection relying on an unmatching security certificate to static.thunderboltlaptop.com. We blocked the connection to keep your data safe since the used certificate was…
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Cant add firewall rules about Bitdefender programs
Hi! It seemes that all bitdefender folders are hidden when trying to make a firewall rule about bitdefender executables. Why is this important? When I have Default application behaviour to Block all then it will block all request that have no rules therefore it will block Bitdefender VPN. It would be enough if all…
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Autoscan & Safepay settings not saving upon reboot
Hi, I've been recently having a problem after turning off Autoscan of external drives, and also with turning off Safepay. Once I've turned off the autoscanning feature of my USB external storage and then reboot the system, the settings revert back to autoscan again and starts scanning any USB drives I have plugged in after…
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phishing page not detected by Bitdefender on Android
two days ago I underwent a fraud attempt as bitdefender on Android did not detect that the page I had been directed on was a phishing page. The same page , if I browse it from the PC it is signaled and blocked by bitdefender of the PC. How can I report and send details to have the event analyzed and the Android version…
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How to find scheduled scan?
I have a scan that runs every Thursday at 6. I know that I used to be able to access this and change the time it runs as I changed it only a few months ago. But now, for whatever reason, although the scan still runs as scheduled, I can't seem to see nor alter it anywhere. Where did this go?
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How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
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Account falsely showing up as expired - how to reset?
I have the latest version of the Bitdefender app (27.0.1.263) installed on Windows 10 Home 22H2 64-bit. I have no other antivirus apps installed. I am currently using the Free plan, which to my knowledge does not have an expiration date. Checking Bitdefender Central confirmed that my account is active and my devices are…
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How to Allow Ftp Network Access Through Bitdefender firewall.
I'm using Bitdefender Total Security I'm trying to access to my ftp folder via wifi public network on win11. When I disable bitdefender firewall I have no issues. How to Allow Ftp Network Access Through Bitdefender firewall. Thanks in Advance
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Windows 11 Performance
How can I get BDServiceHost to not gobble every last bit of resource, when it decides to? Its giving me no notice of anything found amiss or of what it is actually doing and there doesn't seem to be any way to suspend it while i get some actual work done. WD (windows 11) is turned off, Full scan has found nothing & I'm not…
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Regarding Unmatching Security Certificate Warning
I'm a hobbyist who follows a number of web sites for my interests: Scale modelling, motor racing, military, naval and aviation history. None of these involve purchases or financial information, and often I'm not registered as a member on these sites. With some sites that I've visited in the past, and bookmarked, I'm now…
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PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355
Hi, I'm getting the notification: PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355 and was blocked. Your device is safe. When running Visual Studio 2022 powershell console, in the console I get an error: At line:1 char:1 + &{Import-Module "C:\Program Files\Microsoft Visual…
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one command blocked in powershell
hello everybody we use Bitdefender in our production servers and we use Azure DevOps to change IIS configs in those servers there is one task in our pipeline to do new changes and that uses WinRM to connect to the server and with PowerShell manage the remote machine (production servers) the problem is there is a command…
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What is Trojan.GenericKD.70620667?
Getting this notification once a day for the 2nd day in a row. Running the System Scan picks up no issues. Is it okay to delete the file or leave it alone? The file C:\Users\AppData\Local\packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Files\S0\4\Attachments\#359-19173-3843956[243].pdf is infected…
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Any known issues with Nvidia in recent month?
Cant install Any nvidia drivers and the last place to look is My antivirus as everyone I have asked are in if in doubt blame that mode. So before I try and workout how to disable Bit defender and install my drivers is there a known issue with blocking install? Ty in advance. Now i know why kids have Playstations.
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Traffic Light and Web Protection
Is it okay to use the Traffic Light extension and Web Protection simultaneously? Do they crash?
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Critical Event disappeared from Notifications
On Feb 20, I had malware blocked by Bitdefender Total Security - Gen:Variant.MSILHeracles.147439. I was able to see the event, and the timeline for the BitDefender response, in Notifications. Now, when I look back, this event is no longer there - not under Critical, or All. What makes a critical event disappear? Is the…
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Advanced Threat detection is disabled and grayed out so I can't click on it
Has anybody ever ran into this problem before, could it be because of Windows defender? if you know how to remediate this issue please let me know thanks!
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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what is this threat
chrome.exe attempted to establish a connection relying on an expired certificate to fe68d1f7-c9f4-45b3-8905-7cda73d3fd74.prmutv.co. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a…
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Can No Longer Right-Click And Scan Chosen File Or Files. Any Help?
I used to be able to right-click in Win 11 and choose BitDefender, then Scan with BitDefender. The right-click menu choice is still there, but when I select it BitDefender does not appear and nothing happens. Short of uninstalling and reinstalling BitDefender, anyone know how to fix this? Thank you.
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Dangerous Page Blocked?
Good Morning, I've been using a program named cfosspeed for more than years than I can count. It appears they were bought by a company named Atlas. I attempted to download the latest update to have it blocked as seen in the image below. I didn't read the entire page as it was blocked thereafter so I don't know who Atlas as…
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Suspicious behaviour Aurora.exe
Hi there, I have been using Project Aurora (RGB utility) for some months without issue. Recently, Bitdefender started to flag up Suspicious Behaviour involving explorer.exe and Aurora.exe and then ‘disinfects’, which completely breaks the Aurora installation. I can consistently reproduce the issue. If I copy and paste…
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…