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Latest MS security update
2024-01 MS security update will download but not install
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Win 7 Pro - False Positive C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe?
I have a Windows 7 Pro SP1 machine which is not routinely used. About 7 days ago, BitDefender began reporting malicious application alarms on C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe. I scanned the file with BitDefender and it did not find a problem. What is the procedure to determine if this is…
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Is Rescue Environment Necessary?
Hello I recently did a full system scan and it found, as well as resolved, two issues. On the notifications page it states: Full System Scan completed. All infected items were resolved. We recommend you to boot in Rescue Environment to solve the issue. At first I tried running the Rescue Environment scan, but at 16 hours I…
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Advanced Threat Defense Update causing access violations
An update to Bitdefender (Windows 11) on Sunday Feb 11 is causing one of my programs to throw an access violation when launched. If I turn off Advanced Threat Defense, the program launches normally. I tried listing the paths to the program's exe and mdb files as exceptions, but that did not work. Only turning off ATD…
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Malicious command line detected
Hi. I just got a new laptop yesterday and installed bitdefender. Every single time I login I get a "disinfection in progress" then the below critical error. Does anyone have any idea what this is? It's quite frustrating so want to be able to fix it. I ran system scans and it showed nothing (as it says it's now safe on the…
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JS:Trojan.Cryxos Notification
Hi, so, earlier today i got a notification from Bitdefender regarding "JS:Trojan.Cryxos" and also an "lsgwkbk" thing, I have to admit I did visit a site I've never seen before by mistake, but since then i've looked into this and being a little paranoic I ran a full scan and found nothing, also followed some steps from a…
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Evil McAfee puppy is haunting me
I have a popup haunting me. It's not regulated just to a browser, it is stuck to the screen like a demon! Bit Defender is not catching it, and I can't figure out how to get rid of it. I uninstalled the Opera browser in case that was where it came in. I didn't care that much for the browser anyway. For right now I am stuck…
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Why do I keep getting notification about threats when I open chrome ?
Hello, I keep getting a threat notification every time I open chrome browser. { The page [*url removed by @Flexx*] has been detected with suspicious activity. It is not recommended to continue browsing this website. } { The page [*url removed by @Flexx*] has been detected with suspicious activity. It is not recommended to…
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Why cant I get connection to my bank using safe payment?
Half a year ago I used safe payment.I had no problems getting connection to my bank.But to day I cant get trhrough to my bank. In DK we use the state ID called MitId.I have to use it when I connect to my bank.But in safe pay I just get to a side with nothing on it????? Jes
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I think this is a false positive as my link is not listed as a concern. Can it be corrected?
https://www.virustotal.com/gui/url/f3d28d0df820f0172e7b0852a08c35c20f6bb3598cf3d07b0b1d4548b1c3fb4e/details
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Keep getting this message from Thunderbird
I keep getting this message every 1hr ? is that old email or new email if old email. can I scan Thunderbird all at once ==== Infected file detected now Feature: Antivirus The file C:\Users\nbctc\AppData\Local\Temp\newmsg is infected with Generic.IQYDownloader.2.65707B72. The threat has been successfully blocked, your…
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BitDefender DNS over HTTPS: Internal sites incorrectly resolving with external IP
I've an internal DNS server that resolves basic local domain's before it forwards the resolution for anything that is not on the local domain, to the wider internet via my ISP DNS. DNS Server is 10.0.0.10, for the sake of this discussion. The domain is, for example something like this: mydomain.com While BitDefender is…
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Malware or not?
I'm running Bitdefender Total Security on Windows 10. I have a problem with jpgs. Something changed file date and size on a LOT of my pictures, and the files are now larger than they were. Bitdefender says my computer is not infected, but when I open what seem to be infected files, the command prompt pops up. I have 120…
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Blocked ports - no notification happening.
Hello With Bitdefender firewall disabled I can connect and use a particular device perfectly well (I know the IP but can't tell what port it is using). With Bitdefender firewall enabled I can no longer connect my device - which is by design of course (doing its job) , but nowhere can I find any log or anything within…
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How come Bitdefender didn't catch/flag this?
Happened when the person was on Facebook. It was a persistent mess. Just popped up, didn't click on anything to open it. Powering off did not close it, it came up right back to the same screen after power on. Pretty much disabled all the usual stuff, cntrl,alt,del etc. Finally got it to close by switching tabs and could…
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how to close community window
I brought up the community trouble-shooting window and cannot close it on a windows11 pc. The window is https://community.bitdefender.com/en/categories/windows I have tried shutting it down; logged in and logged out; rebooted; cleared cookies; and searched google and bitdefender community for an answer It works fine but…
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Can't find where to schedule a regular scan
I'm running BitDefender for Mac version 9.4.1.4 on my Mac running Sonoma 14.2.1. I followed the current instructions on this website to schedule a regular scan, but after choosing "Protection" from the left nav bar and the "Antivirus" tab, I don't see "Manage" anywhere. I want to set up a scan to run on my Mac every few…
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Hacked via up addresses
Hi my computer has been compromised the virus has gone into Bitdefender through trying everyip address until it got in and allowed it's self to setup Bitdefender so no part of it is blocked it has also installed updates to Bitdefender which included lots of plugins which were plugins/malware.exe I have had to install…
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Certificat incorect
Salut Am mai scris despre aceasta. O gramada de site-uri sint blocate de Bitdefender pe motivul ca certficatul este incorect. Numai in luna Decembrie, si sintem in 10, am peste 30 de alerte, respectiv blocaje, toate bazindu-se pe certificat incorect. In discutiile cu Suport, nu ajungi la nicio concluzie. Ei nu recunosc ca…
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Re-captha-version-3-58.top adware
I've just been infected with the above. Bitdefender Total Security didn't prevent it and didb't detect it it when I did a quick scan. Isn't this the sort of thing Bitdefender is suppose to protect against? I've found an article which involves using Malwarebytes to remove the offending software so I will use this.…
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Keep receiving this notification
-It happens on two pages in particular both pertaining to information about a game called Old School Runescape but the two pages its occuring on are two that I know a lot of people use so I cannot imagine their is actual malicious intent but I am uncertain if their could be something wrong with my PC. Suspicious connection…
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Opera browser install file is Malware ??
Opera will not update from the latest version 106.0.4998.66 to the current 106.0.4998.70 If I downloaded the install file from the Opera website https://www.opera.com/browsers/opera and tried to reinstall Opera, then the install file of the latest version of Opera is indicated as Malware and the installation is disabled by…
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Duck Duck Go
Because of it's privacy capabilities, I use Duck Duck Go browser. DDG doesn't seem to be supported by BD. Am I right, and if so are there plans to support it?
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Infected Web Resource Detected (Accessed by: svchost.exe)
For the past few days, I have been trying to do everything to stop this popup. Randomly, Bitdefender will give me a notification: ----------------------------------------------------------------------- Infected Web Resouces Detected Feature: Online Threat Prevention We blocked this dangerous page for your protection:…
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Outgoing emails being flagged as spam
When sending outgoing emails (using Thunderbird) and with Bitdefender running, we recently starting getting notices from SpamHaus and another similar organization stating that our emails are being flagged because they could be spam, suspicious, etc. Thus, they are not sent through. I started experimenting and noticed that,…
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How to stop the extremely annoying notification "Threat detected"
I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?
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Malware warning
Bitdefender just started warning me about two files in a program I've used for a few years, CyberPower Power Panel. The two files are pppd.exe and WMIC exe. I uninstalled and then reinstalled the latest version of the program. It stopped after the uninstall and restarted with the new version. This program connects to my…
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Newest version of Bitdefender Total Security (Build 27.0.27.129) and sleep mode on Windows 11
I have discussed the inability of the newest version of Bitdefender Total Security (Build 27.0.27.129) to work with Windows 11 sleep mode, with Bitdefender support. It appears that it lacks the ability to: 1) Prevent the computer from sleeping while running a scan which suspends the scan 2) Wake the computer to perform a…
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Has anyone recently encountered the information below when starting up their device?
It shows up as Malware and has been blocked (iumsvc.exe) Feature: Advanced Threat Defense Application iumsvc.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe
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E-mail protection for 5 email accounts not posible
I want to secure my email so I activated the email protection for my email. It's not possible after the update of BD Total security to protect a second email adres. BD bring me by the confuguration by the first email account instead of the new one. In the previous version of BDTS this was no problem I use MS office 2016…