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Email Protection Only for Outlook or Gmail?
I tried to activate email protection but it asks for a Gmail or Outlook account. I won't use either because of lack of security. Myself and my company use Zohomail, which you do not support for some reason. Do I have to shop for yet another security suite? This is my third one. None of them seem to do what they say.…
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autoplay doesn't work on windows 11. I followed all of the windows suggestions but no luck.
I can read card with file explorer but nikonfiletransfer won't find the source.
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Please remove our domain from your blacklist BitDefender
Hello good afternoon. You have categorized our website https://magistrar.com.br/ as malicious. We have already proceeded with all the characteristics and we do not have viruses. https://prnt.sc/0DRIl0IYExni https://prnt.sc/9mLgQKVijzsv https://prnt.sc/yFb8VKImk_kP https://prnt.sc/E3FmggMx8nQT https://prnt.sc/QmaF2AB499-Q…
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Overzealous webcam protection
I've had to turn off webcam protection altogether, because even though I've specified that Discord should be allowed to access my webcam, Bitdefender blocks it every single time I try to start my camera in that application. If I specify that a program should be allowed to access my webcam, shouldn't that mean something?
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I have yet to have capable security help from Bitdefender.
I get notices all the time that the same range of IPs get blocked over and over again. When I report this to Bitdefender, I am told that your corporation will not perform DNS queries. How can you do anything without knowing where the threats are coming from? I have even been asked to provide some Bitdefender stranger…
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This morning, Bitdefender Total Security identifies Disk-O as malware
This morning after the update, my Bitdefender Total Security, started identifying Disk-O as malware. Please help. Thank you.
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Bitdefender alerts for CompatTelRunner.exe
Hi Bitdefender gives an alert, since a day or 5, for CompatTelRunner.exe. But this is a windows program. What should i do with this? regards Jan
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Online threat detection false positive?
I've been getting suddenly a lot of notifications that warn me "chrome.exe attempted to establish a connection relying on an unmatching security certificate to d25lqe4mlyaln6.cloudfront.net.. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted…
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Bitdefender found a FrameMaker file infected
Hi, I have Bitdefender licensed. I am using Adobe FrameMaker with a monthly subscription. I am running a desktop computer with Windows 11. Recently, Bitdefender informed me of an infected file related to the FrameMaker application. See the attached screenshot. Now, this is odd considering that all Adobe applications are…
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Protection de l'ordinateur ou de l'utilisateur...
Nous sommes en janvier 2024. BitDefender n'a toujours pas réalisé que ses produits protègent les ordianteurs et pas du tout les utiisateurs. L'affichage indique toujours : "Vous êtes protégé". Un non-sens qui démontre que la société infantilise ouvertement les utilisateurs en tentant de leur faire croire qu'ils sont des…
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Cannot enable Bitdefender Total Security Firewall
Hi, I'm on Windows 11. On my Protection dashboard in Total Security, my Firewall is disabled and when I try to reenable it, the toggle goes back to grey again. My Base Filtering Engine is on Automatic startup and is running, but I simply cannot get the firewall to toggle on. Any suggestions?
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"Here are the last actions that changed your score"
I've just received an email from BitDefender that my score has been downgraded due to the following reasons. "You've undone verify you didn't have an account on ..." "You've undone "enable two-factor authentication (2FA)" for ..." "You've undone "enable two-factor authentication (2FA)" for ..." I've done no such thing, and…
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How can I install and run free or paid edition of Bitdefender on my new HP laptop?
I have bought a new HP laptop and I want to protect it with Bitdefender as the default program. How can I deactivate the default Windows Defender, McAfee LiveSafe Trial, etc. so they don't conflict with Bitdefender? System: HP Laptop 17t-cn300, 17.3" Windows 11 Home Intel® Core™ i5-1335U (up to 4.6 GHz, 12 MB L3 cache, 10…
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Information regarding Trojan.GenericKD.71034459
Could you please advise regarding Trojan.GenericKD.71034459: What is the damage produced by virus (not just a it is a trojan.Generic) What is the sign of infection How to remove it manually I remember that other programs (like Norton) provided this information for the user. I wasn't manage to find it in BitDefender so I…
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Bitdefender firewall no longer works and it keeps turning off after the latest update
Hello, I just updated my Bitdefender to 27.0.16.87 version and it required me to restart my Windows 10 PC. After I did that, I noticed that the BD firewall toggle was off, so I turned it back on but still it didn't work. I tried to close BD and start it again, but the firewall still toggles itself off again. I checked…
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Virus Detection
Good day, I accidentally installed a virus on my pc. Then Bit Defender blocks it but it is already installed. Then Bit Defender said to clean my pc it should be restarted. While restarting my pc, it says that Bit defender is cleaning your pc. Then after that there's a message " Please contact bit defender to clean your pc.…
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Error while virus scan in progress
I am getting the following error message while virus scanning on a MacBook Pro (8 core Intel i9, Sonoma 14.2.1): "An error occurred while scanning. Please restart the scan task." After multiple tries the same error occurs every time. I ran Apple's 'FirstAid' utility and it found no errors. Help...
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ALBABAT .abbt ransomware
Hello, I am one of your users worldwide. It was a few days ago that my PC system was infected with ransomware even though I am using Bitdefender Total Security. Anyway, now my system is cleaned, but my files remain encrypted. You were always with your users in such cases, but now you are silent. Not a post, not an article,…
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Custom scheduled antivirus scans
I have noticed that in BDIS V26.0.3.29 my custom scheduled antivirus scans have recently stopped working. The schedule information was no longer set in my custom scans, so added it again & saved it. The scan date & time is now shown in the antivirus section. However, the scans are still not running. Is there a bug in this…
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Just did an update and it enabled search advisor? Is "on" the default setting?
Hello! Just noticed today that when i search on google there are some green check marks on the results. Is the first time i am seeing this after years of using BD. After doing some research i know is from a feature called Search Advisor. Also, it happened after Bitdefender updated. I am wondering several things: 1) Todays…
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What are the default settings for Online Threat Prevention section?
Hello, Just wondering where i can find the default settings, factory settings, for each entry in the Online Threat Prevention section of BD Total Security. Thanks
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GT:JS.Acsogenixx.5.01A7D5F3
Hello All, Do you know how the threat name "GT:JS.Acsogenixx.5.01A7D5F3" behavior? Bitdefender classifies it, I need to know what is it?
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Breaches
Hi I am wondering why Bitdefender Central is advising that my email address has appeared in 2 data breaches while privacy scans on my mobile say my email has not been found in any data breaches. hitbit
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My software no longer allows me to connect to my banking
I have an issue that I have been working on for the last couple of days with my browsers not being able to connect to my banking sites. The only way is to remove Bitdefender. I have used Bit Defender for years, and this just happened last week. Any ideas of what may have happened? error message was err_empty_response Ken
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BD Firewall Turns off
For the last few months my BD Firewall mysteriously turns off without me being notified and Defender is turned on. Been trying to resolve on my own with no luck. I appreciate any thoughts on what is going on and how to resolve.
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Excel Add-In Quarantined
Hello, I have been using Big Red Consulting's Excel Add-In tools for years. Suddenly BitDefender is blocking the application and related temp files. I've reached out to BRC and they say it is a false positive. I have already: Run a Full BitFender Scan - nothing reported Removed, rebooted and reloaded the BRC software - no…
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I did a full system scan and it flagged viaforge 1.12.2 3.3.3 as a virus. Is this a false positive?
Heres the link to the file. [*url removed by @Flexx*]
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McAfee
When I scan with Bit Defender, McAfee fires up and indicates my computer is infected. Bit Defender keeps saying I'm safe.
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Can't access my router page - adding an exception tried
Hi, wonder if anyone can help. Can't find any actual Bitdefender support details and a new user. I cannot get into my router page. The alert in the address bar says it's not secure. I've tried adding an exception but then I can log in on the login page and then the overview page just hangs and none of the menu options can…
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Faust virus
Hello, despite of having Bitdefender installed all our data has been encrypted and now has the extension .faust. Is there in anyway a solution to remove this virus? Thank you in advance for your help.