How do I make "Your System is Clean" message disappear automatically?

CaptainPugwash

When a scheduled scan (quick or full) completed, it did so quietly with the window closing after it completed. After a recent update, the window remains open until I click close. Not a major problem, but mildly irritating. How can I change this?

Many thanks

Win 10-64

Bitdefender Total Security, Build 27.0.30.136

Gjoksi

Hello.

My specs:

OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed

OS Build 19045.4046

Experience Windows Feature Experience Pack 1000.19053.1000.0

BD Total Security 27.0.30.136

Just did a test (Quick Scan) on my device and the window closed automatically, i didn't need to close the window manually.

So, do the steps below.

-- STEP 1 --

Repair Bitdefender, by following these steps:

https://www.bitdefender.com/consumer/support/answer/13429/

-- STEP 2 --

If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool:

https://www.bitdefender.com/links/uninstall_consumer_paid.html

or

https://www.bitdefender.com/links/uninstall_consumer_trial.html

It will completely remove the program.

Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been solved, as reinstalling the program usually solves the issues.

-- STEP 3 --

If the instructions from Step 2 didn't help, follow the instructions in this step.

First, take screenshot(s) of the issue

and create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log file you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log file will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

NOTE: If the log file is larger than 25MB, you can upload the log file here:

https://upload.bitdefender.net/

After the upload is done, you will get a notification with the file's URL and then you can share the file's URL with the Bitdefender Consumer Support.

Regards.

CaptainPugwash

Thanks very much for this very comprehensive answer

. However, I'm not sure it was the right answer. I repaired Bitdefender as per the first step and discovered that my scheduled scans had disappeared. In the process of reinstating those, I found an option to close the scan window on completion if no threats found. See attached screenshots.

Happy to report all working as it should.