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How to stop Bitdefender blocking external USB hard disks
I was running Bitdefender Anti-Virus free and found that on boot (Windows 10) it my external USB drive would show as usual but show an I/O error if I tried to open or create files. If I then unplugged the USB cable and plugged it back in, it was absolutely fine. I worked out it was Bitdefender, and by fully uninstalling it…
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Microsoft Defender Still Running Despite Settings
Hello all. I installed BitDefender and configured it to run all things antivirus, firewall, etc. and sht down Windows Defender. But without fail, Windows Defender shows up in Task Manager as running alongside BitDefender. This is creating issues in and of itself. I try to "End Task" but get an "Access Denied" even though…
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Trouble implementing autopilot recommendations
Hi, I have Bitdefender Total Security. This issues has been going on for a while, I get the message to install that security intelligence update, but it gets stuck at the point shown in the image. It used to not even get there, but I have run windows update troubleshooter and now it seems to have gone a little further.…
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Full system custom Scan found this
So I recently bought bitdefender total, after doing a custom scan that targeted all the drives on my laptop. Bitdefender detected this "Generic.Application.HackTool.KMS.A.DD98CF7E", the file was located in "C:\Windows\Setup\SCRIPTS\HWID_Activation_AIO.cmd". After the scan was completed I clicked on "take appropriate…
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Bitdefender Total Security - how do I disable Email Protection
I enabled protection for a few Gmail accounts and need to disable it for one of them. Nothing in the FAQ (https://www.bitdefender.com/consumer/support/answer/91168/). I can't find and easy "disable" or remove function. Do I need to disable access from the Gmail side possibly? Seems a bit unintuitive.
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Why can I not get a secured website to load in either MS Edge or Google Chrome?
When I go to and select sign in, I am taken to a different web page that never loads. It works on my cell phone browser but not on my windows pc. Is this because of Bitdefender setting?
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What BitDefender setting is stopping my laptop battery from charging?
Background: I recently switched to BitDefender from Kaspersky. I have an Asus laptop that uses the Asus Battery Health Charging app to manage its Relative State Of Charge (so, I can stop charging at 60%, 80%, or 100%, based on my current need). The Asus app worked as intended while using Kaspersky. Problem: After…
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Bitdefender false positives rendering my work impossible
I am working with PHP files directly on FTP. Bitdefender detects a lot of PHP files as virus. However these files are written by me, short files, part of a framework, but mostly contain words and function regarding login, password reset, etc. I use Notepad++ to download and edit these files. When Bitdefender detects a…
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Potentially unwanted apps detected
Windows 10 Home with all currently available updates. "Process Hacker" had been installed on my system for months without any problem. But today, out of the blue, Bitdefender flagged it as a "Potentially unwanted app" and quarantined it. I chose to restore the executable to a different folder (only choice available). But…
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pop-broker.com opening Firefox
Hi friends. there's this malware opening my Firefox and directing me to a website called pop-broker.com. It's almost two weeks now. The website won't load since I have it blocked with AD blockers. Bitdefender is also useless in finding it with all scans, quick and deep and others. Does anyone have any idea how to find it?…
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Help! Bitdefender resets my file modified dates when it runs
I installed bitdefender antivirus plus on my windows pc last week and every time I run a scan, all the file modified dates change. This is troubling as I frequently use the dates to find the files I’m looking for. Is there a way to prevent this or is this a feature of the software that can’t be avoided? Thanks for any…
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E-mails Coming In With Blank Subject and Blank From
Why isn't BD Antispam catching? X-BitdefenderWKS-Spam: No - 0 X-BitdefenderWKS-Categories: marketing Both subject and from are showing up in properties having a value of ?utf-32?b? the body contents are a little jumbled. Getting one or two a day. How to move to spam? Something I need to do? Please advise.
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How to entirely disable pointless notifications like "Suspicious Connection Blocked"?
I've disabled pretty much all notification settings for Bitdefender on my computer. Yet still I keep getting notifications from it like "Suspicious Connection Blocked". Specifically I have the following settings disabled in BD Total Security app (on win11): -special offers -recommendation notifications And in Windows…
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Possible False Positive
I've just downloaded Gowin V1.9.9.03 Education (Windows x86) from . Unfortunately the download requires registration (which is free), and the file is over 350MB. I am seeing warning message as below. This came up immediately upon download and also after a deep ZIP file scan. Can you assist please?
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Need urgent help: BD blocks installing Logitune-Update
Dear Ladies and Gentlemen. My Logitune software for my business camera is considered by BD to be infected with viruses. BD stops the installation process. I can no longer take part in a video conference. Is this a true-false error? What should I do? I need help quickly because I rely on the camera for work.
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Multiple Instances of bdservicehost and other bdusrhost
My system is running multiple instances of bdservicehost and bdusrhost and some other services. Is this common?
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My site is marked as malware
My companies website [removed by admin] is for some reason being marked as containing malware by BitDefender TrafficLight, and I have no idea why. I simply get this warning page stating: Dangerous page blocked for your protection Dangerous pages attempt to install software that can harm the device, gather personal…
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Very high ram usage
Hi, Is almost 7gb of Ram usage normal? It seems excessively high. This is without doing a scan. On the latest version of Bitdefender Total Security. Ram usage has never been so high. Intel Core i9 processor 14900K, 6ghz | 128gb Memory | RTX 4080.
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Despite having no viruses on my website, Bitdefender is giving a warning!
There are no security vulnerabilities or "phishing" on my website! But Bitdefender is showing my site in this way... And it doesn't even provide me with a reason like "there is this kind of issue on this page, etc." Please clear my domain from the Bitdefender application. My site only promotes a local business and does not…
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Remove domaine to Blacklist
Dear, This is our webmail platform and we assure that there is no malware or phishing code in this site So please remove our domain ingenosya.mg to your blacklist Cordialy
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Traffic Light and Web protection
If I use Bitdefender Web Protection, can I avoid using Traffic Light?
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Concerning exploit detected notification
Hello, I have over the years received random notifications from Bitdefender total security saying that an exploit was blocked from some IP address . How do I find out more regarding which exploit is being used ? I know some exploits can be sorted with updates, I keep my software up to date as much as possible it would…
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Concerning exploit detected notification
Hello, I have recently gotten a notification from Bitdefender total security saying that an exploit was blocked from some IP address - I have blurred it out just in case it is sensitive info. Bitdefender does not detect this as malware and I am not what to do about the exploit. Please could someone tell me what to do about…
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How to disable Bitdefender vulnerability scan.
Bitdefender vulnerability.scan.exe is locking my Host file so I can not open it to edit it. I have tried shutting it off in the Bitdfender GUI, I have tried rebooting, I have tried killing hte process in Task Manager, but nothing stops the vulnerability scan from locking the file and preventing me from opening it or even…
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Folder Access
I'm having a problem using a folder which seemed to start when I installed BitDefender. I have a folder C:\Program Files (x86)\xxxxx which has been there for years, it's my application folder, it contains a text file which I need to edit. I've done this for many years without a problem but all of a sudden I'm told I don't…
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Can bitdefender dealing with a threat freeze a taskbar?
Hi, were specific question here but I have something that won't let me sleep in peace. Few days ago I was normally on my pc. I had browser and game called valorant running and some background apps. What happened to me out of nowhere was when I alt tab from game to desktop I noticed my taskbar being "frozen". That mean't I…
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Is there a way to get more information about "Suspicious Connections?"
BitDefender just threw a bunch of "Suspicious Web Page Detected" notifications on a site I'm contemplating a long-term business relationship with. It's their chat widget, by the look of things… Is there any way for me to determine what the "Suspicious Activity" being detected actually is? I can't see any immediate way to…
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For some reason my copy of BitDefender will not load
My copy of BitDefender isn't loading? I'm getting a communications failure message, Communication with Bitdefender App service failed to be initiated. To retry the connection, please click the button below. Does this mean I'm not protected??? I've tried rebooting three times, with no change. I can access several of my…
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How can I protect my e-mail if my e-mail account is not a Google-account, nor an outlook-account
I recently installed bitdefender total security. Every day it suggests to protect my mail, but, when I click the link, the next screen asks me to choose between an google- and an outlook-account. My e-mail is handled by another provider, and my e-mail-addresses are in my own domain? What should I do to get the promissed…
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Bitdefender panel focus when typing
Often I am typing in an app/program and a Bitdefnder panel prompts me to choose to accept or deny firewall access. Many times because that panel steals the focus I accidentally deny the program and have to go back into Bitdefender notifications to check. I haven't programmed Windows for a long time but is there a way for…