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Why didn't BitDefender protect me against Malware?
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My IP blocked by my ISP due to port scan behaviour
Hello, Since couple of days I cannot sinchonize my emails with my hosted email server. I asked my ISP and they replied that my IP was blocked as a port scan behaviour was detected. I have scanned my computer with many antiviruses (panda, avira, malwarebytes, kaspersky) including low level scan by using bootable…
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facial recognition
Hello good people: Question- I've opted to sign in through facial recognition (Windows Hello) after a while looks like BitDefender disabled the login through facial recognition, It's done this once before so I stopped using Windows hello. Is this a security feature or is there a workaround? Thanks in advance. Alex620
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Annoying and persistent Bitdefender’s pop-up window
Using Bitdefender sofware suite in Windows 8.1. Very often (every 5 min) I receive an alert via a pop-up window indicating a suspicious connection blocked. The URL is the following: cs.ffbtas.com. Bitdefender seems to classify the potential threat as critical. I assume some application in my system is trying to access the…
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Constant web attacks
Hello everyone, as the title says bitdefender says I'm getting web attacks pretty mutch all the time, around 100 a day, without me doing anything. I don't want to whitelist the IP adresses that are attacking me, but with the constant spam of alerts I have no choice. While im gaming/work, even with the gaming/work profiles…
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Getting Rid of " [spam][Bitdefender extortion detection]" in My Message Subject
I'm using Thunderbird and Firefox on my Windows 10 system. Sometimes I get an email the subject of which looks like this: " [spam][Bitdefender extortion detection]" Your request... I would like to bet rid of that part of the subject but cannot find out how to do so. Can somebody please tell me how?
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Izotope product portal installs/updates blocked saying Gen:Variant.Babar.102460
I'm getting virus notification from Bitdefender when trying to install anything from iZotope. The file C:\$Extend\$Deleted\0055000000012DBD2F40241C is infected with Gen:Variant.Babar.102460. The threat has been successfully blocked, your device is safe. The file C:\Program Files\iZotope\Nectar 3\unpacked_files\Install…
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Why does BitDefender show iDrive's idwutil_600.exe as an Exploit attempt?
This happens every time I start my computer. It doesn't seem to affect iDrive's functions, but it is very annoying.
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Under Protection - Firewall option can't turn off
After having Bitdefender for a few months it began blocking Chrome. I turn off the Firewall protection using the button slider, but after exiting the program control panel and then going back in I find the slider button back to ON again.
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False Positive - UUP Dump cmd file from uupdump.net
The file in the zip file downloaded from uupdump.net "uup_download_windows.cmd" triggered the Advanced Thread Protection module during the halfway of the ****** running. FYI uupdump.net is a legit source for downloading and creating Windows Insider build ISO.
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Turning off scan of downloads
Updated things to get rid of infinite looping pop-ups, but ever since my last update Bitdefender is being hyper-aggressive in 'virus scan failed' anything I try to download. I tried adding sites like facebook and google to exceptions and it seems to work half the time (I can download google images now, not facebook ones)…
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Can't run any PowerShell scripts
Hi, I have a few PS scripts that are constantly blocked by Bitdefender that I need to be whitelisted. I have added the particular scripts to the exceptions list but it still keeps getting blocked. Any ideas?
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System Protection disabled and crashes - must uninstall BitDefender
Issue: System Protection is turned off by BitDefender Internet Security and cannot be turned on again. Found that System Protection was again turned off. When trying to turn it back on the dialog box just closes. I was able to turn it on temporarily by turning off anti-virus and ATD but seems SysPro was again turned off.…
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Ransomware usam
I would like to answer me as soon as possible if you can suggest me a solution to decrypt files( jpeg or mp4) format as I cauch it three years ago. The name of the ransomware is : Ransomware.usam
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Advanced Threat Defense Preventing System Restore Creation
Hello, Using Windows 11. First off, I must configure Protection On for the drive I want to create System Restore on. Next, when I click on that drive under System Properties, Protection Settings, Create, I am able to enter a title of the restore point, such as the date. Then when I click on Create, the app fails shortly…
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Constant "Suspicious connection blocked" messages
In the last month or so, Bitdefender has started coming up with a flood of "Suspicious connection blocked" messages (related to untrusted certificates). These keep coming and coming - it seems that half the internet is running on untrusted certificates! Or more likely, Bitdefender is being far too aggressive in its…
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anti spam tool bar
why is anti spam tool bar is greyed out no matter what email is highlighted?
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Cannot access modem settings when Bitdefender is installed
Hi, Using latest version or BD Total Security. I need to update my modem settings recently but couldn't access these no matter what I tried. Connection to the modem often timed out and occasionally after about 20 tries it would load the settings screen only for it to time out again. I tried adding the modem to the safe…
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Please remove our domain from your blacklist
Hello there, You have categorized our site as malicious. We have already proceeded with all the characteristics and we have no virus you can see it here https://designliquide.com/ https://designliquide.co.uk Can you please solve this asap?
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how can I remove h.parrable.com? It showed up recently, somehow got onto my system
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Bitdefender notification of blocked websites delayed?
I ran into an issue today where I was looking up some information on razer CVEs (just searching CVE-#'s) and went through a few Google results. No popups from Bitdefender during that time period, and reviewing the notifications shows nothing that I missed. Over an hour later, I get a notification saying a dangerous…
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When I start SharkBridge, a bridge playing program, I get the message below ...
"C:\Windows\SysWOW64\rundll32.exe" --enable-speech-input --user-agent="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 emabridge_Windows/2.0" --lang=en-US --enable-media-stream --no-sandbox
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How do I stop getting repeated 'suspiciou connection blocked' notifications for sites never visited?
I've got dozens of 'suspicious connection blocked' notifications for sites I never visited until I started getting these notifications and tried them manually. Searched my history and cache - no record of either site. How can I turn them off since there's no 'keep blocking but stop notifying me' button? The sites/msgs:…
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Change my Device
If I installed the virus protection on my iPhone last week, can I delete the app and still have the ability to install on a computer instead of my phone?
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Bitdefender delays Outlook account sync
I'm running Bitdefender Total Security on a high spec, Windows 11 desktop. After log-on, Outlook won't sync my email accounts until the Bitdefender tray icon appears which can take the best part of a minute. I've done several tests and I'm pretty sure Outlook sync function and the tray icon loading are linked. I understand…
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Popus, ads, interruptions... WTF?
Is there, or is there not a way to get this software to ABSOLUTELY STOP throwing up ANY intrusive stupid unwanted ridiculous popups, ads, nags, notifications, etc.? Bitdefender was recommended to me by a guy at a computer store. He does great work repairing machines, and I like and trust him. I bought a licence from him…
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Moved: App scan FAIL/auto restart loop
This discussion has been moved.
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Moved: Safepay
This discussion has been moved.
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FileZilla is blocked
I cannot access my FTP server using FileZilla or any other FTP client. When I use Bitdefender VPN, I can access it without issues, but without a VPN, FileZilla will not access the server. I have tried troubleshooting with the server administrator, and they have confirmed that there are no blocks on my IP address or from…
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Korg Legacy Collection False Positive?
this morning my Korg soft synths were missing on my desktop - Polysix, MDE-X, MonoPoly and MS20 - all just vanished. Weird. I finally found them in the BitDefender quarantine flagged as Gen:Variant.Tedy.204518 Is this really the case? Please download the demo versions from Korg's website to test yourself.
