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Virus variant.bulz.260961 wont disinfect or clear after scan
What do I do in this situation? Thanks
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How do I un-accept unmatched security certificate warning
A client's web site is giving an "unmatching security certificate" error in BitDefender Total Security. I first took the option to accept the error and "take me there anyway". This let me check that the web site is still functioning normally. Now I want to check for when the certificate error is fixed - for which purpose I…
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Downloaded zip but not opened. Threat?
Hello, we clicked on a link from a cleverly disguised phish which resulted in a zip file getting downloaded to a Win 11 laptop protected by BitDefender. We clicked on the zip file, which asked us to enter a password that was indicated in the original email. At that point, we looked more carefully at the email and realized…
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UEVRBackend.dll infected with Trojan.GenericKD.71057594
Hello, i have installed the UEVR App from [*url removed by @Flexx*] then i get this Message: UEVRBackend.dll is infected with Trojan.GenericKD.71057594 It is a wrong warning, can you check this please? thank you
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Is Bitdefender working properly?
Hi - I just installed Bitdefender Free for Windows today, and I'm not sure that Bitdefender is working correctly. To test Bitdefender, I downloaded and saved the 4 EICAR test files (https://www.eicar.org/download-anti-malware-testfile/) to my PC. None of the virus files brought up an alert from Bitdefender. I expected that…
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Quick scan
Is it possible to schedule a quick scan when the computer wakes from sleep?
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System scan randomly stops/disappears
I tried 2 times to system scan and both times the system scan window just vanished, no logs, no error message nothing. I checked logs file and there is nothing there, except an old system scan file. What is going on? Should i worry about a virus preventing scan?
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Multiple questions from a new user
A. Is there a way to manage notifications? I often get the following notification on my desktop: "Suspicious connection blocked Feature:Online Threat Preventionfirefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since…
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turn off all notificaitons
Hi I would like to know how to turn off all notifications, on my school wifi I get bombarded with messages saying different things are being blocked
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Is there a way to turn off recommendations in the BD dashboard?
I find the recommendations in BitDefender's dashboard very annoying. After setting up the program and choosing what I want to use, I have no desire to see recommendations for functions (VPN, Password Manager, etc.) I've already decided not to use. In addition to being annoying, they're a waste of space. Is there anyway to…
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Can't get Sage 50 software to run after installing Bitdefender
I assume its a firewall issue, but not sure how to make a rule for the sage 50 software
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How can I install and run free editions of Bitdefender and AVG on my new HP laptop?
I am planning to buy a new HP laptop and I want to protect it with the free edition of Bitdefender as the default program, but I also want to install AVG for occasional scans incase Bitdefender missed something. How can I keep one passive and one active and switch between them? How can I deactivate the default Windows…
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wscript.exe blocked, possibly caused issues.
I ran a javascript doc by accident and Bitdefender listed it as malware. I'm 99% positive that the doc isn't infected and that it was a false positive. When this happened I noticed that my notepad text documents all have .txt in the title now. I believe this may have switched the view in my File Explorer to show File Name…
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Bitdefender Internet Security - Can't View Logs
I've recently finished a scan that detected a few threats. I wanted to see which ones, but when I click on "view long" nothing happens. I've tried multiple times and restarted my computer but nothing happens when I click the button. I've even tried going to the actual folder in ProgramData/Bitdefender/Desktop/etc... but…
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BitDefender Total Security vs Veeam Agent for Windows
Hi I'm just letting you know that BitDefender Total Security breaks Veeam's Agent for WIndows (backup and restore utility) when Windows 11 update 22H2 is installed. The symptom is an error reported by Veeam that attempts to take a vss snapshot fail unexpectedly. The solution is either to turn off Advanced Threat Defense in…
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suspicious connection blocked
i was on the phone with Spectrum while they helped me activate a new modem. During that time I received several Suspicious Connection Blocked notifications. Did i receive these notifications because the new modem wasn't fully activated yet? I have since gone back to firefox and received NO new notifications. I have System…
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Bitdefender VPN and host file
My host file is being modified. Listed here are entries that were added to my host file. This has been happening after installing BitDefender VPN. 99.86.38.23 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com 35.85.10.121 geoip.pango-paas.co
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Bitdefender Anti-Tracker Chrome Extension vs. Canadian Tire
Of Interest Only to Canadians I had been puzzled for some time that when I went to order online at Canadian Tire, there was no option to sign in showing in either Chrome or Edge. It had been working correctly up until a few months ago. Several days ago, I decided to investigate. I have the mobile Canadian Tire app for…
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Please help me with Chrome issue
Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to ws.archive.calamari.systems. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
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Option: Scan only new and modified files. [Problem]
1- Under Protection Features, I open the AntiVirus window. There I select Advanced and make sure that the option, "Scan only new and modified files" is checked ON. 2- Now I start a full System Scan. 3- Going back to the Advanced options menu in the Antivirus section, (while the scan is still running). I now see that "Scan…
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False positive?
Hello, I got an app quarantined because of an error 'Trojan.GenericKD.70373738'. I've used this app in a portable version without problems. But when I tried to install it, it was blocked by BitDefender. It was also referenced as dangerous by Vivaldi Browser. Is it infected or is it a false positive? Thank you.
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bdservicehost.exe is using 2.5GB+ or RAM
New user to BitDefender here. Switched from ESET about a week ago. I'm noticing unusually high RAM usage by bdservicehost.exe, as I said, around 2.5GB of ram being used at idle (no scans or anything happening). So far I've tried turning BD services on and off, and also manually activating movie profile (as those things…
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Nexus Personal used for Serbian tax certificate detected as malware without explanation
Hello! How it could be that the official application used for working with digital tax certificates Nexus Personal from www.halcom.com site is detected as a malware without any explanation what type of malware is it? Bit defender thought very long time then showed 103 application is blocked, then it removed the driver I…
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Bit defender firewall blocks my network server storage
Bit Defender firewall blocks my network server storage, but when I toggle "allow" in the default application behavior it works, is it safe to use it like this? or is there a better way to do it? Thank you very much
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Antivirus/Firewall won't enable
So I recently transferred my files/programs to a new laptop. Old was Win10, new is Win11. Bitdefender seemed fine. Then Windows Defender started warning me in the last day or two to enable virus protection. I looked this morning and indeed Antivirus and firewall are both OFF. Everything else seems normal. Password manager…
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Top Domain like https://www.luxeing.top/
Luxeing.top Identified as a Scam, but is actually no way from Bitdefender to block his phishing mails. the emails address change anytime but the sender is the same phishing site "https://www.luxeing.top/" , all filter are not really working. the wildcard (*)dot(*)dot(top) is not working to…
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Updated driver for Dell XPS installation stopped by Bitdefender
Dell issued a new update - Dell-Universal-Dock-UD22-Firmware-Update-Utility_9JJYT_WIN_1.0.13.19_A03 for its XPS laptops. The installation extracts a file called PowerSetting.exe, and Bitdefender says it "has been detected as infected with Gen:Suspicious.Cloud.2.iu0@a0BHL4ej and Bitdefender could not clean this item. A…
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What Should We See When Windows 11 Boots and is Being Scanned by Bitdefender?
What Should We See When Windows 11 Boots and is Scanned by Bitdefender? I ask because I got a black screen with white text saying, "Your antivirus is deleting files..................." with the progress dots being about five lines long. The text may not be exactly that, but it's pretty close. I've had Bitdefender on…
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Bitdefender detected a possible Trojan.GenericKD
I was booting up one of my Java Developer programs and suddenly BitDefender went nuts! After further research, i believe it's just an old cached file like people have posted on here before. Posting a snip:
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Looking for a fix
I get the below message Ad Nauseum. Looking for a fix to rectify... msedge.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities. Any Help is a Help!