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Need help (or at least explanation) of quarantined file restore failure
BitDefender incorrectly identified a file as a threat and quarantined it. When I try to restore the file BD says "Failed to find the specified path" and tells me to "Choose another path". The quarantine record is a combination of Registry and file system paths that I don't understand, but I've verified that both the…
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Scaning Archives
Should i enable it ? if i enable it and make its value to 0 then ll it scan for unlimited amount instead of 10 mb ?
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LOST PRODUCT KEY
I HAVE 2 YEAR SUBSCRIPTION .VALIDITY UPTO 2025 BUT I LOST MY PRODUCT KEY IS IT POSSIBLE TO RECOVER ?
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Bitdefender Firewall Alert Mode Disabled By Itself. Any Suggestions?
And i literally watch the ALERT mode slider move itself to disabled. This is unacceptable as I need to know what outgoing comms are taking place. Please fix this or I will be asking for a refund. Further more i renewed my sub for 37.98 CAD , then after i log into Bitdefender i get an offer to renew the sub for 28$ CAD.…
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Outlook issues
I just installed Bitdefender on my windows laptop, ran the full system scan and now when I open my outlook I am missing folders. How can I get them back? What caused them to disapear?
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iPhone not syncing in iTunes
My iPhone 16 Pro Max is not syncing in iTunes. Logging into my Apple account shows the iPhone (and my iPad 10) as managed devices, but when in iTunes, under FILE and DEVICES, SYNC is greyed out when either of them are connected. Plugging my phone to my PC does not bring up the usual "do you trust this computer" on my…
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Antispam Resetting To Default - Outlook
I'm using Outlook MS Office 365 Family to check my email and for about the last month, Antispam has reset itself to default after every cold boot of any of the computers in my household. I noticed the issue when I got a spam email with Asian characters, a filter setting I turned on. How do I get it to stop doing this? I've…
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Issues with Exceptions
I have several exceptions added into the online threat prevention and generally these work ok. However I am running into real problems with exceptions not been adhered to when accessed via applications. In this case, I am using JDownloader to download a file from Rosefile.net; files from here come from a number of…
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Malicious activity
Every power up Bit defender intercepts a malicious activity. How can I remove the source of this issue
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Malware or adware ?
https://us.v-cdn.net/6031943/uploads/ZNEIS6TP05H9/2-d9-be-da-be-d8-b1-d9-88-db-81-db-8c-d8-a7-d9-93-d9-88-d8-a7-d8-b2-28-d9-be-d8-b1-d8-a7-d9-86-db-92-d9-82-d9-84-d8-b9-db-92-da-a9-db-8c-d9-81-d8-a7-d9-8a-d9-94-d9-84-29-d8-a7-db-92-d8-ad-d9-85-db-8c-d8-af.pdf i downloaded this novel from a adobe website : u may type it to…
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Modem Hit By Vpn + Suspected Virus Attack
Hi ! I Need Your Urgent Help plz respond asap. " a few days ago i was connected to the internet through bitdefender vpn ( double hop ) , i forgot to switch off the vpn before shutting down my pc, when i restarted the pc it stopped my internet connection, i thought that it's happening cuz of the kill switch , i disabled the…
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False Positive?
Bitdefender scan found malware/backdoor in a .dmp file and in Provider Data/Drivercrash. I am not able to upload the file to any sites for a test. How likely is it that a Drivercrash and a dmp file was actually malware?
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Bdagent.exe task failing on Windows 10
When using the Task Scheduler in Win 10 today (for something unrelated to BD) I noticed that there was a bitdefender task that was failing. It was looking to start bdagent.exe and the error was that the file couldn't be found. It was looking for the agent in the "Bitdefender Security" folder. I verified that there was…
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Save Settings
How can I save Bitdefender settings for a new installation ? Thank you for your reply.
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Bitdefender warns of "Gen:Variant.Lazy.593326" attack; why?
Hello all, Bitdefender warns Gen:Variant.Lazy.593326 when an alarm runs on the “Atomic Alarm Clock” software and initiates cleanup. I think this is a false positive, if it is not a false positive I don't understand why: I have been using the software for many years Bitdefender does not show alerts most of the time;…
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le service de protection des Emails fonctionne-t-il ?
Bonjour à tous, J'ai activé le service Bitdefender de protection des emails sur un de mes comptes de messagerie il y a une dizaine de jours. Or les compteurs des emails dangereux et des emails sûrs toujours à 0. Comment paramétrer ce service afin d'être certain qu'il soit opérationnel ? Merci. Jax.
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Am I Managing Exceptions Correctly?
I am using BitDefender Total Security on Windows 10 Pro. I go to Protection Features > Antivirus, then click on the Settings tab, and finally on the Manage Exceptions link. I have several external backup drives (USB) on which I keep a variety of folders and files that are backed up from my daily work in Documents, etc. or…
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Exceptions still not allowing me to run....
I am trying to run a program that I trust. Even after adding exceptions (folder AND exe), the program no longer runs. Without BD, the program runs. With BD installed, no running. How can I regain access to this program? The program is from here: https://www.polar-electric.com/Morse/MRP40-EN/
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Will Bitdefender antivirus software protect me from Malware and Ransomware?
I'm thinking of purchasing Bitdefender instead of renewing Norton for my Window laptop but can you please answer this quesion?
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Microsoft Blazor application, files detected as infected
Hello, I'm a developer. I'm developing a web application using blazor web assembly and when I publish it in release BitDefender detects as infected some files of Net 6 framework. Also when I browse the application, with chrome for exmple, BitDefender detects as infected some temp files. This is the a file of Net 6…
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Plex media server crashes
Good day, after a lot of tests, I can assume that Bitdefender free causes network crash when Plex media server is streaming. Source of data is on a iSCSI target. After some minutes of stream from the tv, server network fail without any error. Simply you cannot reach any network destination from the server, iscsi target…
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Location Of Log Files In BD Total Security On Windows 11?
I am using Bitdefender Total Security. Using Windows 11. Can you please tell me what folder and file name I would be able to find log files containing Firewall logs of problems and also log files from Antivirus scans and Online Threat Preventions, etc. I do not see anything in the UI that can show me log files. When I look…
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Is it still recommended to turn off Windows core isolation / memory integrity with bitdefender?
Running base “Internet Security” and enjoying it so far but I have a concern. I see I can turn on memory integrity. Posts from a year ago mention not being able to switch on memory integrity with bitdefender. They also mention it not being advised to use with Bitdefender. Has that changed in the last year? I was also…
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Bit Defender Total Security blocking site links.
I am finding that Bitdefender system updates are blocking links on sites without asking me. I get the feeling that perhaps its going the same way as HAL in 2001 a Space Odessey. I like the idea of being safe, but will not tolerate a machine taking over my life. Am I alone in this problem, is it time to look elsewhere for a…
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Inconsistent scan results
I use an app called winlator to use Windows programs on my phone. But defender on my phone has never flagged winlator or it's APK file as virus infected but but defender on my PC keeps flagging it with viruses. Any advice?
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Continious msedge.exe errors
Hi ! whenever i open ms edge , bit def. starts giving such notifications, if i open the edge once bit generates 3 errors.plz check this short video to get a detailed view of the problem : https://youtu.be/xzn9Eo3yFrI
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Bitdefender Total Security - Latest Version/Build Number?
I'm presently running Build Number 27.0.42.210, last updated 21/10/2024 Current subscription expires in 10 days' time. Vendor Amazon offers 'Bitdefender Total Security 2024'. Is this appropriate for the next 12 months, or should I be looking for 2025 Version?
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Trojan.GenericKD.74222656
Hello, I have read several threads that addressed Bitdefender blocking suspicious connection Trojan.GenericKD.74222656 , and going on to say that Bitdefender was aware of this false positive and would fix it so that it would no longer be flagged. That was in 2022. Twice in the past hour I have opened Chrome and received a…
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False positive? Malware named gen:variant.giant.lazy.129
Hello, There is an electric guitar amplifier software called Marcuriall Ampbox. I had this installed in my pc (windows 10) about a month ago, no problems. Yesterday, out of the blue bitdefender deleted the .exe file of this software because it says is infected with the gen:variant.giant.lazy.129 virus/malware. I've…
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Will bitdefender protect windows 10 when its no longer updated by microsoft?