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Bitdefender block updates drivers for graphic card etc.
I have problem, when I'm trying to install update for graphic card, chipset or anything else, bitdefender is blocking it beacuse it tries to install ****** changing something in windows. Yes, I want to install it but I can't. It disables it during installation what caused damage to drivers and I couldn't install new or…
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Will I ever have peace of mind
For years I've felt safe, only torrenting movies, audio and tv shows, mostly from archive.com. I used to think it was just exes and msi's that were the only vector onto your system. Well I've had that sense of safety shattered by buffer overflows. The first thing that did it was pdfs. You can get hacked, as in full control…
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Are webm's vulnerable in the same way that webp's are?
A malicious webp image can hack your system, just google it. Can a webm do that same?
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Outlook truoble with aruba
Hi we just buy bit defender as our antivirus and now we stop reciving mail. We use outlook2021 and have as provider aruba. as soon as we open it it signal that doens't consider aruba certiface affidable, i have try to install the certificate but nothing changes. we are able to send but not to recive it's happening to me…
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Unable to allow Onenote to sync with Microsoft servers
Hi, I've been plagued with issues surrounding my Onenote program and it not syncing properly with Microsoft's servers. The error message I usually get is as follows: We can't connect to the server for some reason. Try checking your connection to see if the server is available. (Error code: 0x80072EFD bdf5j) I think it's to…
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PrivaZer blocked by Bitdefender while cleaning PC
Hello, here is the PrivaZer Team developing PrivaZer, a well-known PC cleaner. We have users reporting issues with Bitdefender : Bitdefender prevents PrivaZer from cleaning the internet traces and freezes it like this : Users have to kill privazer.exe process as it becomes unresponsive. Can you investigate and fix it?…
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What is an application.risktool?
I have a program called tdsskiller.exe(a root kit scanner from Kaspersky) that was flagged during an offline scan as “application.risktool.tdsskiller.a” I can’t find info on what that means. I’ve had the program for months and have run multiple offline and online scans without it ever being flagged before. I removed it but…
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BDserviceHost.exe use RAM and CPU a lot that kill windows 10 and 11
Hello BDserviceHost.exe after new update, eats up the memory little by little in use, on 4 different machines in the office. all without exception are affected, both under Windows 11 and Windows 10 (All updated!) I can desintall and reinstall ... all the computer in desk, but i don't think that a personnal problem ...…
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How come bitdefender didn't find the trojan.html.agent.wr malware on my PC?
I became aware of an issue when I opened the Outlook app on my PC and emails from my inbox started auto-deleting (I didn't have any archiving rules set up), and then messages started to appear asking if I was sure I wanted to grant access to 'transfer' certain files (that I wasn't trying to transfer). I suspected a virus…
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Is this a false positive?
Bitdefender reports the following site: [link removed by admin] as infected. I believe it is a false positive. It is supposed to be a web interface for ipfs. Ipfs.tech is their official site. Can anyone check and determine if it is infected indeed? Accessed via windows machine via both chrome and brave search engines. I am…
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New User - error message sending emails
** Never mind, suddenly started to work. ** I have just purchased and installed Bitdefender Antivirus Plus. I use Microsoft Outlook 365. Right after I installed Bitdefender I tried to send/receive in Outlook. I can receive emails (so far) but I have two emails stuck in the Outbox. One has an attachment and the other does…
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I got tricked into scam. Please, can you help me
Hello. As I am really bad in understanding any technology/virus-linked-issues I will appreciate any advice which you can give me in this topic. I will try to explain the shortest I can what happened to me. I got tricked few days ago into scam on my laptop. I was browsing my google history as I was trying to get back to…
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Advanced Threat Defense and "SuspiciousBehavior.***"
Advanced Threat Defense is way way to aggressive, it blocks anything which creates and launches a new file and flags it as "SuspiciousBehavior". For example, I cannot use AMD's Bug Report Tool, because, the app creates a temporary files in AppData\Temp folder, after which Bitdefender immediately freaks out, blocks and…
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Adware.JS.Agent.FM - trojan, malware, ransomware - any experiences?
Hi! This morning I did a little research and clicked on a link in Google Web. Immediately I was warned by Bitdefender that this website is infected/malicious. I didn't continue, let Bitdefender take over and closed my browser. Since I adjusted the settings in a way that my browser history is being deleted after I closed…
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Sdelete for recyclebin! - A malicious command line
[NL] Ik wil secure delete gebruiken om bestanden in mijn prullenbak te verwijderen. Ik gebruik hiervoor "Secure Delete" omdat het programma Eraser dat ik tot nu toe gebruikte, onder Windows 11 niet wil werken. Bitdefender ziet onderstaande opdracht echter als een kwaadaardige opdrachtregel en breekt dan de bewerking af. De…
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Getting rid of former vendor malware product messages
Does anyone know how to get rid of the Guardio message telling me I have threats to my system? I used it before I switched to Bitdefender.
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Bitdefender working with Malwarebytes Premium
Hi folks, I know in the past there has been a controversy over using Malwarebytes with bitdefender, some say it's fine, others say not recommended. I have used the two together for about two years, since I ditched Kaspersky. A few weeks ago, on a pretty fast 2 year old computer with a SSD drive, I ran into my first…
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Connection blocked security notice
Hello! This is my 1st time here and I am exhausted with this pop-up: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to server.shortcodesforshopify.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
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Pourquoi BitDefender bloque certains sites ?
Bonjour, Lorsque BitDefender est démarré, certains site web sont inaccessibles (“Le site est inaccessible. la connexion a été réinitialisée."). Merci de me dire comment remédier à cela, svp. Cordialement,
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BD found Gen:Variant.Tedy.414512 in msedge.exe
BD has moved msedge.exe to quarantine after identifying that it was infected with this virus. Edge now does not work. How do I get rid of this virus and then get Edge back working? Thanks
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I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications
Hello! A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid…
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LG Simple Editor Software Install blocked
I am running Windows 11 Pro, when I try to install the LG Commercial Signage program Simple Editor the zip file is expanded and Windows Install window is opened. On initiation the install is then blocked by BitDefender Antivirus, which flags 19 of the extracted files as infected and quarantined. The install file was…
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How to turn off the port scan notifications with the protection stays on?
Hi, i'm using the Bitdefender Total Security. It constantly promps the message saying the port was being scanned and the action was stopped. Any chance the msg prompts can be disabled but without deactivating the protection (keep running as background job or some kind)? The frequent message prompts has become a problem…
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Option to disable the automatic profile popup annoyance?
I keep getting this popup in the lower right corner that reminds me to activate a profle. Last time it happened while I was in a game, it hijacked focus and got me killed so I had to redo a very long mission. I'm now on the verge of getting rid of Bitdefender for good. I can't believe that the developers have absolutely no…
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Possible virus in .scr file. Is this a false positive?
A year ago I downloaded some retro screensavers from Windows 95, including one called "ssstars.scr". It's been on my Windows 10 computer for about a year and hasn't caused any problems for me at all. Yesterday, I did a Bitdefender scan and got the following message: "The file C:\Windows\System32\ssstars.scr is infected…
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EquusAfricanusAsinus Malware
EquusAfricanusAsinus Malware This hasn't been detected by bitdefender system scan but is causing my browser to redirect away from google and other websites- Can Bitdefender remove this malware?
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Bitdefender causing long Spark Desktop startup times
Hello all, I have a problem with Spark Desktop app on my Windows 11 device opening very slowly. This has been going on for at least a half a year now. If i keep it running after opening, it works just fine, but initially it takes at least a half a minute to open. When checking Task Manager, Bitdefender Virus Shield takes a…
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Problem with a malware virus on my desktop
Hi there !! Need help to find malware virus on my desktop computer, it keeps opening my firefox browser and going to this site. Bitdefender does not pick it up on my system, which is a Win 7 OS any help would be very much apprceiated Thank You .
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Why no scans or results?
Why does'nt Bitdefender software start a scan from the antivirus area, show the active scan in progress and then show results and a logged outcome?
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How to access/manage the Quarantine?
How to access/manage the Quarantine? The official guide located at the following address (https://www.bitdefender.co.uk/consumer/support/answer/88387/) and also posts on this forum all indicate that the quarantine is accessed by: Protection -> Antivirus -> Settings -> Manage Quarantine My BitDefender client doesn’t have…