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How to prevent BD from setting some of my Startup apps to "Off"?
. I have Win 11, Dell XPS 17, BD 27.0.16.86 Many of my apps are set to run at Windows startup. Many of these apps don't start. When I look in Settings > Apps > Startup, I see that many apps are set to "Off". I turn on the required apps, then restart laptop. Same again. Some apps don't start, because they have again been…
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Why do i get a security warning when logging in tot new ISP Router?
I recently moved from KPN to T-Mobile as a fiber serviceprovider. Everything works fine but if i want to log in to my new router (zyxel) i get a security warning mentioning the site is not safe. I never had this with my previous provider (KPN experiabox v12). Should i be worried or just ignore? Ignoring security warnings…
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Annoying Pop-ups In The Bottom Right Of My Screen
can someone please help me get rid of the bloody annoying pop ups that appear bottom right of my screen, when i renewed i forgot how annoying bitdefender can be, however last year i could diable all these pop ups, this year even though i've disabled everything i'm still getting pop ups, bloody fuming
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Lenovo Now.Ink Threat Detection
Last night Windows installed three updates. This morning I booted my computer and encountered a Bitdefender message indicating zipextractor.exe signed by Lenovo. My Bitdefender was also updated just prior to the flagged issue. May be a real threat which was caught, or some conflict with the updates. Three screenshots are…
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Brave Browser protection difference between Home and Enterprise products
Hello, I know Brave browser is officially not supported by Bitdefender. I tried Brave with Bitdefender Home products like BD TS ans BD Free and saw that Bitdefender is not decrypting HTTPS traffic on sites where it's supposed to. At the moment, I'm trialing Bitdefender Enterprise product in a VM. BEST Premium with EDR…
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Bitdefender not showing in system tray & Bitdefender does not start on startup
I've just noticed that the Bitdefender icon is not showing up on my system tray. Actually, this occurs randomly. Sometimes the Bitdefender icon appears in the system tray and sometimes not. Also, when it doesn’t appear than "On-access" file scan also does not work even I select the infected file. I am using Bitdefender…
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Any way to have more that two network types?
In BD Firewall it only offers Dynamic, Home/Office, or Public... ideally I'd want Home/Office split out individually, or be able to add another like 'VPN'. Bit more context on my request: I use various VPN to connect to my client networks to connect to VDI or 'internal URL' but this seems to cause problems for some.…
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2 Not found files shown in log
Yesterday I decided to do a full system scan since it has been a while again and after it was done I noticed 2 files in the skipped items; \\?\Volume{same numbers}\EFI\Microsoft\Boot\BCD \\?\Volume{numbers}\EFI\Microsoft\Boot\BCD.LOG And both of these have (Item was not found) beside it. My PC is running fine and havent…
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Is there really no way to exempt a folder in Advanced Thread Defense?
I am using Bit Defender Total Security. I am also trying to build some DLLs written in C++ using Visual Studio 2022. I have a blank DLL project with no real code in it, but when I hit build the Bit Defender Advanced Threat Defense deletes my DLL and the build fails. I am 100% sure there are no viruses in a completely blank…
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Bamital malware - do I need to worry about it?
Hi all, I had a letter from Virgin Media saying they detected bamital on one of my devices (they don't say which one, or how they detected it). As far as I can gather, bamital was disabled around a decade ago. I did a full scan with Bitdefender and nothing was found - I'm assuming Bitdefender would detect this malware,…
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Restoring deleted file that bitdefender's blocked
I recently received an alert from bitdefender of a threat that was quarantined called webappsstore.sqlite in my Firefox folder. I believed it to be serious and let bitdefender delete the file immediately. Turns out, that file is a critical part of Firefox. Without it, several sites and extensions no longer work and Firefox…
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Problem disconnect external eSATA Disc
Hi Community, i am running Bitdefender since month. Coming from Kaspersky (2022). When running my weekly backup to external HHD, connected via eSATA to HDD Docking Station, it`s not possibly to stop the external drive via "Offline" in disk management and "disable Drive" in "Disk drives" of the computer management....the PC…
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Trojan.GenericKD.68353168
Hello, my BitDefender detected Trojan.GenericKD.68353168 in a file: "C:\Windows.old\Users\Philipp\AppData\Roaming\discord\Cache\f_0004a8" I have not opened Discord in a while and therefore would like to know, if this poses a threath to my safety or if this is a false positive, which occured after yesterdays Bitdefender…
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Is this a false positive? Im a bit worried.
So out of nowhere, a notification on my pc appeared whilst i was scanning with malwarebytes, i was doing my daily scan with malwarebytes free when all of a sudden i see a bitdefender popup of a "disinfection in progress." The file was a RAR file of a pirated goat simulator with all DLCS included, i got this from…
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Windows RDS and some Apps are slow since 2nd August
Hi all, Our clients started telling us that their apps or servers were very slow since 2nd August. We started disabling Bitdefender modules but it changed nothing so we moved on. After a lot of testing and monitoring, we tried to uninstall BitDefender : Everything went back to normal. We Disabled every module 1 by 1 in the…
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Anyone else having Outlook Client Bitdefender Antispam Issues with emails to self?
For several months using Bitdefender Total Security with Antispam enabled on Windows 11 with 2019 Outlook Client running; Antispam feature removes/deletes all emails from personal email account(s) inbox created or forwarded to self from computer, cell phone, tablets etc. For example; using personal Outlook email account:…
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Antispam Removes/Deletes Outlook Emails
For several months using Bitdefender Total Security with Antispam enabled on Windows 11 with 2019 Outlook Client running; Antispam feature removes/deletes all emails from personal email account(s) inbox created or forwarded to self from computer, cell phone, tablets etc. For example; using personal Outlook email account:…
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Hi, I am using the Bitdefender free edition and would like to know where .......
Hi, I am using the Bitdefender free edition and would like to know where can I see the threats found after the analysis and if Bidefender does eliminate them without asking . Other Protection software include some kind of quarantine section where you can see what the analisis found. Thanks in advance
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"Port scan blocked" Notification. What Is It?
Hi guys so today i found out through bitfinder that a port scan was blocked from a remote IP and then i saw this update log and when i checked i had many of these update logs that go back until dec 30. what is this? and is it harmful? and how can i remove it
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won't start after a cold start
Bitdefender used to work fine until 2 weeks ago. No major change to my system besides Windows11 updates. Now, Bitdefender will not show its icon in the system tray after a cold start and worst: right clicking on a file and choosing "scan with BD" will not do anything. Only after a reboot will the icon show and the "scan…
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Windows 10 Pro computer comprised
Please don't laugh I pay great attention to keeping my computer safe, but really screwed up this time. I got a$499.99 subscription charge from Norton however I ended up indirectly allow the tech to remote my computer while I was watching bad idea. You know the rest had multiple charges on multiple cards! In the aftermath I…
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"Wgua_critical_files" In My Windows 11 Device
Hi, I have got loads of files named "wgua_critical_files" with many different type of fil endings, many includes macro. They resides in folders that are hidden. The more I delete, the more new files are created. I have searched the web, but no clear result. (Ransome ware, was one suggestion) Any ideas? Many thanks in…
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Windows Security detected malware "zam64.sys" missed by Bitdefender
False positive or legitimate threat?
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My BitDefender detected this Gen:Suspicious.Cloud.2.vtW@a8qJm
Hi Support. The file infected was selenium-manager.exe with Gen:Suspicious.Cloud.2.vtW@a8qJm. The issue was never encountered until today. Here is the screenshot: I need to use Selenium WebDriver for my software program. Even after downloading the chromedriver.exe again, the issue is still there. Can you please assist me…
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How to get help to undelete a file PST
Hi All, I new to bitdefender and after a virus scan my inbox.pst was quarantine,, and I thought I had to delete the quartine file,, not knowing if I delete the file it will delete the ENTIRE inbox and not just the message with the virus. So how do I "UNDELETE" the .pst file so I can get back my inbox and all my emails? I…
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Advanced Threat Defense disabled and won't enable
Hi, Newbie here asking for help if anyone can. The Advanced Threat Defense on my Bitdefender is disabled and it won't let me activate it. Pressing "Enable" doesn't do anything and if I try to enable it inside Protection, the slider moves but nothing happens, and it's switched off again upon reloading the console. Updated…
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Trojan.MSIL.Basic.8.Gen
Hello everyone, Yesterday, I was writing a REST API in Java and was attempting to connect to a database I had in MySQL. I decided to take a break and run a quick scan. In the middle of the scan, Trojan.MSIL.Basic.8.Gen was detected. Now, I would like to say that I have had a false positives in the past when writing Rust…
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What is enfected?
Hello How do I understand this warrant.below Does it mean that the website MitID. dk is enfected or does it mean that my computer is enfected and has enfected the website I try to use. Hope you can help me - thanks. Regards Søren Denmark Online Threat Prevention We blocked this dangerous page for your…
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How do I upload pictures to Shutterfly?
I asked this question earlier but the category went to mobile. Anyway, I tried to upload pictures to Shutterfly and they would not go thru. I used my daughter's laptop and they uploaded very quickly. I am assuming that the firewall is preventing this? How can I turn that off or get permission to upload to shutterfly?
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Can a Trusted Application be Added to GravityZone Business Security
Hi, I'm using Windows Server 2019. I have specific productivity applications that require downloads directly into a software product. In other words, I open the application. If a database needs to be updated I click update. GravityZone Business Security thinks the application is a virus and blocks the download. Is there a…