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Vovsoft Password Generator Portable FP?
Hello, I get this detection from BD Free: "The file C:\Users\…\Desktop\password-generator-portable\password.exe is infected with Gen:Variant.Ulise.480410 and was moved to quarantine." It was downloaded from vovsoft's official page [*url removed by @Flexx*] Is this a false positive or not? 3 lesser-known AVs & Google detect…
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Cloudnetcheck.exe -> Trojan.GenericKDZ.106706 false positive?
Hello. Bitdefender scan stated resolved issue: CloudNetCheck.exe in my downloads folder as Trojan.GenericKDZ.106706, deleted. Google shows no result for that Trojan.Generic, is this normal or false positive? I have no idea about such things. Thanks.
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System got hacked and all files encrypted with .encrypted extension
We are using Bitdefender Total security. But yesterday our system got attacked. All files are encrypted with .encrypted extension. Is there any possibility to decrypt the files? Please find the enclosed zip sample encrypted files. Please check and provide your valuable suggestions. [*attachment removed by @Flexx*] Thanks &…
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Ransomware DJVu
Dear I have a pc attacked by ransomware , a removed all spyware files , Ransomeware ID DJVU 864 (File extension BGJS) i need to get back the encrypted files with this message sample infected file and the original file not infected plus the ransomware attacker note . Thanks for the advise
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BitDefender detected Trojan.GenericKD.48174843! is it false positive
Hello, my BitDefender detected Trojan.GenericKD.48174843 in a file: The file C:\Users\ahmed.local\share\solana\install\releases\tmp-extract\solana-release\bin\cargo-test-bpf.exe is infected with Trojan.GenericKD.72629741 and was moved to quarantine. i need to install the solana cli so complate my work but the antivirus…
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Can you permentantly hide Bitdefender Email "Green" protection Labels?
I've tried setting the Green Bitdefender labels to hide in gmail, but when the browser is closed and reopened they pop back up… I'd prefer to just see the red, that are the ones I would prefer to know about. Is there any way to do this? Thanks!
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Trouble With Playing Vimeo Videos. What Should I Do?
I have been using a website that hosts vimeo videos for accountancy training but as of this week I get this error on the video and it wont work. "Sorry Because of its privacy settings, this video cannot be played here." I have tried the site on different computers without Bitdefender and it works perfectly. Has something…
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Epson scanner runs very slowly
Since installing Bitdefender a few weeks ago it is taking minutes to scan documents that used to scan in seconds. When I remove Bitdefender the scans speed up again. How do I configure Bitdefender to not check the files being created by my Epson scanner? Thanks for any help - aplogies if this question has been asked before
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Bitdefender Free making the load of websites slow
Since the day I installed Bitdefender, I noticed that some sites are loading slower than usual, especially Gmail. Is there anything to do other than disable checking for encrypted connections?
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Why, when I do a complete scan of my system, does Bitdefender delete all my Outlook contacts?
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Security Breach: Alert Mode Not Working
Following on from months of screaming at Bit Defender to fix a bug where alert mode switched itself off when full-screening a YouTube video, I find today that alert mode is still not working as it should be and it is STILL causing a breach in the security of my PC… Alert mode is switched on Which should allow me the human…
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How do i add wisecare to bitdefender
Bitdefender suddenly started identifying wisecare as an unwanted file. How do I add it to Bitdefender to stop this. Can't use Wisecare.
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False Positive?
After scanning multiple times and being told my system is clean, at random intervals, I get an alert stating that I have a virus called :GT:JS.RogerDldr.1.719D65B5. This is what the alert said: We blocked this dangerous page for your protection: https://premierlawns.co.uk/new-lawn-care/ Threat name: Trojan.Generic.35490309…
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Change ports Bitdefender uses
I've had an issue since installing Bitdefender where one of my other programs has stopped running because it is trying to use Port 8000 but that Port is being taken up by Bitdefender. Is there any way to change which Ports Bitdefender uses so my other program can run correctly? Or is there a way for me to set it up so both…
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Firewall creating rules with invalid program paths
Following the latest update I have had issues with applications being blocked from accessing the internet even though it appears there is a firewall rule allowing access. When I edit the rule I discover that the program path contains an incorrect drive letter - either a valid drive but not the location of the program file…
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Sicurezza
Ho provato ad installare sul mio PC LeggiXme FW 40 ma Bitdefender non me lo ha permesso. Vorrei sapere se c'è qualche modo per poterlo installare in quanto serve a mia figlia che è dislessica? Grazie
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BD processes running while PC is running
Good morning, but aren't all these processes running a bit too many? What do you think?
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Bitdefender and Perforce
Will Bitdefender protect me if I am using a Perforce depot? Will Bitdefender protect me if a person sends a virus or tries to take control of my computer through Perforce? I'm also using Unreal Engine (Game Engine)
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BD turns off occasionally
Hi, I am new to this forum. Does anyone happen to know why Bitdefender is off by itself occasionally under Windows 10? Window defender pops out the message"Turn on antivirus" Otherwise I wouldn't even know, I always do a full scan but finds nothing, it happens once a month at least, hopefully someone can help me to answer…
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Bitdefnder firewall windows 11
Hello, Recently i upgraded from windows 10 to windows 11. For flightsimulator 2020 i use software that is called AVIASERVER to put a cockpit display onto my IPAD. In windows 10 that worked as a charm. In windows 11 it does not work anymore. I can start up the software and i runs on the background but my IPAD cannot connect…
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Cloud files detected - Bitdefender found some files stored online.
I got the following message after running a system scan. It says These files will be automatically scanned when you will open them on your device. But that's not happening.
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Bitdefender did NOT remove Malware-can anyone help please ?
Hi from Australia. I somehow have malware on my desktop PC-it's re-captha-version 3 with some other numbers. I purchased bitdefender as it was literally only website I seemed to be able to access without the malware changing the url to something odd with a bear picture on the screen or me receiving an error message on…
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VIRUS Gen:Suspcious.Cloud.2.sp3
I get over and over the message that temporal files of Bitdefender are infected by Gen:Suspcious.Cloud.2.sp3. After each scan Ditefender deletes them but they allways come back. How can I get gid of it?
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Suspicious Connection (blocked 9 times every 3 minutes)
"msedge.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities." What is this? Can I add an exception to stop getting interrupted by this notification?
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URL in outlook doesn't open
Hi, When i click on a hyperlink in my outlook the website doesn't open. I checked the notifications in central but no event is created. What can i do to adjust this security setting? Regards
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Is there any way to turn off "suspicious connection blocked" notifications
I'm glad BD is working to keep me safe, but is it really necessary to spam us with all the popups? Yes, you're a good boy. Now go about your business and leave me alone. For the life of me, I can't find the setting to turn those notices off. :(
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Internet disconnect
I am asking advise on how to prevent my computer from disconnecting from the internet once I do the sleep command, Bitdefender at times will not connect back up to the internet at all and i will have to reboot computer and still no connection at times. Bitdefender is the one doing this, is there a place where I can…
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Infected web page detected : GT:JS.Backdoor.2.D0DE3B58
Hi. I'm consistently getting a notification from BIS about the samples at [*url removed by @Flexx*] under the heading "Learning centre" (click "Explore!"). Infected web page detected 3 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Threat name:…
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Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
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HxTsr.exe Ran After Blocked Port Scan
Bitdefender blocked a port scan from 94.137.74.151. AbuseIPDB rated it as 100% malicious Russian IP. Cisco Talus and VirusTotal also ranked it as likely malicious. Right afterward, HxTsr.exe contacted what appears to be Microsoft IP 52.96.111.82/0. I ran a full system scan on Windows Defender and Bitdefender Total…