-
New User - error message sending emails
** Never mind, suddenly started to work. ** I have just purchased and installed Bitdefender Antivirus Plus. I use Microsoft Outlook 365. Right after I installed Bitdefender I tried to send/receive in Outlook. I can receive emails (so far) but I have two emails stuck in the Outbox. One has an attachment and the other does…
-
I got tricked into scam. Please, can you help me
Hello. As I am really bad in understanding any technology/virus-linked-issues I will appreciate any advice which you can give me in this topic. I will try to explain the shortest I can what happened to me. I got tricked few days ago into scam on my laptop. I was browsing my google history as I was trying to get back to…
-
Advanced Threat Defense and "SuspiciousBehavior.***"
Advanced Threat Defense is way way to aggressive, it blocks anything which creates and launches a new file and flags it as "SuspiciousBehavior". For example, I cannot use AMD's Bug Report Tool, because, the app creates a temporary files in AppData\Temp folder, after which Bitdefender immediately freaks out, blocks and…
-
Adware.JS.Agent.FM - trojan, malware, ransomware - any experiences?
Hi! This morning I did a little research and clicked on a link in Google Web. Immediately I was warned by Bitdefender that this website is infected/malicious. I didn't continue, let Bitdefender take over and closed my browser. Since I adjusted the settings in a way that my browser history is being deleted after I closed…
-
Sdelete for recyclebin! - A malicious command line
[NL] Ik wil secure delete gebruiken om bestanden in mijn prullenbak te verwijderen. Ik gebruik hiervoor "Secure Delete" omdat het programma Eraser dat ik tot nu toe gebruikte, onder Windows 11 niet wil werken. Bitdefender ziet onderstaande opdracht echter als een kwaadaardige opdrachtregel en breekt dan de bewerking af. De…
-
Getting rid of former vendor malware product messages
Does anyone know how to get rid of the Guardio message telling me I have threats to my system? I used it before I switched to Bitdefender.
-
Bitdefender working with Malwarebytes Premium
Hi folks, I know in the past there has been a controversy over using Malwarebytes with bitdefender, some say it's fine, others say not recommended. I have used the two together for about two years, since I ditched Kaspersky. A few weeks ago, on a pretty fast 2 year old computer with a SSD drive, I ran into my first…
-
Connection blocked security notice
Hello! This is my 1st time here and I am exhausted with this pop-up: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to server.shortcodesforshopify.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
-
Pourquoi BitDefender bloque certains sites ?
Bonjour, Lorsque BitDefender est démarré, certains site web sont inaccessibles (“Le site est inaccessible. la connexion a été réinitialisée."). Merci de me dire comment remédier à cela, svp. Cordialement,
-
BD found Gen:Variant.Tedy.414512 in msedge.exe
BD has moved msedge.exe to quarantine after identifying that it was infected with this virus. Edge now does not work. How do I get rid of this virus and then get Edge back working? Thanks
-
I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications
Hello! A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid…
-
LG Simple Editor Software Install blocked
I am running Windows 11 Pro, when I try to install the LG Commercial Signage program Simple Editor the zip file is expanded and Windows Install window is opened. On initiation the install is then blocked by BitDefender Antivirus, which flags 19 of the extracted files as infected and quarantined. The install file was…
-
How to turn off the port scan notifications with the protection stays on?
Hi, i'm using the Bitdefender Total Security. It constantly promps the message saying the port was being scanned and the action was stopped. Any chance the msg prompts can be disabled but without deactivating the protection (keep running as background job or some kind)? The frequent message prompts has become a problem…
-
Option to disable the automatic profile popup annoyance?
I keep getting this popup in the lower right corner that reminds me to activate a profle. Last time it happened while I was in a game, it hijacked focus and got me killed so I had to redo a very long mission. I'm now on the verge of getting rid of Bitdefender for good. I can't believe that the developers have absolutely no…
-
Possible virus in .scr file. Is this a false positive?
A year ago I downloaded some retro screensavers from Windows 95, including one called "ssstars.scr". It's been on my Windows 10 computer for about a year and hasn't caused any problems for me at all. Yesterday, I did a Bitdefender scan and got the following message: "The file C:\Windows\System32\ssstars.scr is infected…
-
EquusAfricanusAsinus Malware
EquusAfricanusAsinus Malware This hasn't been detected by bitdefender system scan but is causing my browser to redirect away from google and other websites- Can Bitdefender remove this malware?
-
Bitdefender causing long Spark Desktop startup times
Hello all, I have a problem with Spark Desktop app on my Windows 11 device opening very slowly. This has been going on for at least a half a year now. If i keep it running after opening, it works just fine, but initially it takes at least a half a minute to open. When checking Task Manager, Bitdefender Virus Shield takes a…
-
Problem with a malware virus on my desktop
Hi there !! Need help to find malware virus on my desktop computer, it keeps opening my firefox browser and going to this site. Bitdefender does not pick it up on my system, which is a Win 7 OS any help would be very much apprceiated Thank You .
-
Why no scans or results?
Why does'nt Bitdefender software start a scan from the antivirus area, show the active scan in progress and then show results and a logged outcome?
-
How to access/manage the Quarantine?
How to access/manage the Quarantine? The official guide located at the following address (https://www.bitdefender.co.uk/consumer/support/answer/88387/) and also posts on this forum all indicate that the quarantine is accessed by: Protection -> Antivirus -> Settings -> Manage Quarantine My BitDefender client doesn’t have…
-
Real-time Protection
I'm trying to play Farming Simulator 22 on Steam and it throws an error code. It says "Error: Can't read profile path." The way to fix this is by going into Windows security and adding the Farming Simulator 22 files into the “Control folder access”. But in order to do this you need Windows security real-time protection.…
-
Bitdefender with a non-admin windows account
Hi, I have recently purchased bitdefender internet security and I installed it on a windows 11 pc. On my pc I prefer having an administrator windows account and a standard account which I use for daily activities. I installed bitdefender using admin account and I noticed I can't modify any settings and I don't even receive…
-
Rootkit suspicion
I have installed Bitdefender total security just a couple of days ago with 1 year subscription plan. It's doing completely fine with the service provided. But i suspect there may be rootkit in my system as windows sometime freezes & tochpad, mouse & keyboard works unusual and become hyper. I run windows 11(64-bit). I tried…
-
Firewall is blocking NAS access
Hello all! Since a few weeks my Bitdefender Total Security Suite (v27.0.18.96) is blocking the file share access to my NAS. I can't mount the SMB fileshares or open them directly in the Windows File Explorer. To open the network path to the shared folder, I've to disable the firewall of Bitdefender first. But this is a…
-
A few cons with Full Scan (and one pro)
Preamble I apparently went over the word limit (actually, the character limit) in drafting this, so I've split it into a few posts. Background Idly clicking around with my mouse on my computer (much like a monkey randomly banging on a keyboard hoping to produce a Shakespearean masterpiece), I happened to click on the…
-
False Positive From Running Powershell Commands Batch File At Command Prompt. Any Suggestions?
FALSE POSITIVE I got a false positive today from running Powershell commands through a batch file at the command prompt in Windows 8.1 x64 with BIS 26.0.32.116. In short, the Skript I run looks for differences between files at two user-specified paths (vaguely like the command "fc", but batched and using analogous…
-
IS this file legit? Why does bitdefender block it and prevent it from opening?
I think my bitdefender is deleting this .rar Anyonw know why? The source tells me it's legit, and they do sell on Amazon. edit: link tested, link deleted.
-
zamguard64.sys true or false malware?
bitdefender either cannot remove this malware (have many zamguard64.sys in quarantine) or this is a false poziteve "The file C:\Windows\System32\drivers\zamguard64.sys is infected with Trojan.Spy.YXN and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clea"
-
Infected Webpage Detected
Hey all, I'm starting a new TTRPG with friends and they sent me this link: https://savaged. us/tools/character-creator/ To create my character. I hope links are allowed btw. And bitdefender has given me this warning: "We blocked this dangerous page for your protection: https://analytics.jdgwf.com/analytics/ Dangerous pages…
-
Hosts File
I added QNAP entry 192.168.1.111 to the Hosts File to easily Map Network Drives from the NAS. Unfortunately, Bitdefender keeps changing Mi this entry by adding #. How to prevent this change while keeping the hosts file protected. ?