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Virus is not being detected
I bought Bitdefender specifically because my wife downloaded something with a virus and it is not detecting it. Scans keep coming back stating everything is fine. I ran multiple full scans and even scanned specific chrome and download files. However, every time I turn on the PC, Google Chrome send a bunch of system alerts…
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memory integrity
I've noticed with the installation of Bitdefender that my memory integrity in Windows Security is turned off and I'm not able to turn it back on. Anyone else have this issue and know how to fix?
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Having issues with a password
Bitdefender asks for a password when I try to add an exception. This is not the same password as my account password. I do not remember setting this password. In the documentation, it says: To configure password protection for the Bitdefender settings: 1. Click Settings on the navigation menu on the Bitdefender interface.…
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How to circumvent a false positive "infected file"
Today, for some reason, Bitdefender decided that the Windows diagnostic tool LicensingDiag.ps1 is infected: The file \\OF-Pub-NAS1\Public\Product Downloads\Windows Diagnostic Tools\LicensingDiag.ps1 is infected with Heur.BZC.PZQ.Boxter.989.A320B4FE. Bitdefender blocked this item, your device is safe. It's possible that…
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Malware or keylogger not detected
Hello, I think that I have a malware or keylogger that BD doesn't detect. In a week, I have had a Meta, my job, and google accounts tried to be stoled. I have tried Windows, Avast, and BitDefender to check my system without any positive detection. No other devices has been connected, well, my Androind (not…
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Any way to whitelist email addresses from detecting dangerous links?
My wordpress wordfence security plugin sends me a weekly report with lists of ip addresses that have been misbehaving and bitdefender just sees a dangerous ip address in the list and notifies me of a scam alert. I dont need bitdefender to check Wordfence emails and would like to whitelist it but i dont see a way to do so.…
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Too many notifications when an application attempts to connect to the Internet.
Hello everybody, I was using ESET Internet Security for over a decade, and a few months ago I changed to Bitdefender Total Security. I am quite pleased with it, except one major problem which annoys me often. I want to fully control the access of my applications to the Internet, so I have enabled the alert mode of the…
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Why am I getting "infected web" notifications on ChatGPT?
I looked this up and didn't find a single page about the issue. It specifically happens on GPT-4 tab => Plugins => Plugin store This are the notifications: "We blocked this dangerous page for your protection: https://kirill.customgpt.ai/ Accessed by: brave.exe Dangerous pages attempt to install software that can harm the…
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GravityZone; Excel Intermittent Freezing
I have a user telling me that since BitDefender Endpoint Security Tools was installed, he'll be working in Excel, and then intermittently it will freeze for 10-15 seconds, with the mouse cursor going around in a circle. He can't do anything in Excel while this is happening. He can switch to another application, but he…
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Sent message
Have I been infected or is this just a warning. Sent message, how do I know I am still safe
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BD + Firefox = CPU consumption
Whenever I start Firefox, BD goes berserk and consumes 100% on one core. Startup of Firefix is delayed until BD cools down again. Is a plugin to blame? I have the following plugins: Adblock Plus Autoplay No More S3 Download Manager DuckDuckGo Search HTTPS Everywhere I don't care about cookies NoScript PassHash Clipboard…
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Keep getting Potential Device vulnerability detected
Recently formatted and delete partitions so I could reinstall windows 11 after a potential virus from a "screamer" site (A site that is supposed to be a prank just a video) however after bitdefender marked it as fraud and removed it some settings started changing and bitdefender gave me the "Potential Device vulnerability…
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Trojan.Jacky.3.Gen
Bitdefender is finding this on my Windows desktop. It deletes the threat, but it comes back after a reboot. Any help here?
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Random Full System Scan
Hi, This morning I booted up my Win10 machine and walked away, when I came back it there was the “Your system is clean” screen. I did not start a scan nor do I have any scheduled scans setup. It had however only scanned about 5000 files and the log indicated that the scan had been cancelled by the user. I did not start…
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Bug: Settings password keeps getting reset
I have noticed that Bitdefender Total Security's settings password keeps getting reset for no reason, this happens randomly, I had to set it again like three times over this week, and I only noticed this by chance while checking my settings and finding out the toggle is off. This is especially problematic because I can't…
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Bitdefender Home solutions - version 27.0.1.13.
When they release the new version of the Bitdefender engine, that is, version 27?, well, version 26 takes a long time and I feel that it needs an update.
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Trojan.MSIL.Basic.8.Gen while generating controller code in Visual Studio 2022
coreclr tried to load a malicious resource detected as Trojan.MSIL.Basic.8.Gen and was blocked. Your device is safe. Blocked as suspicious activity and no options to add to exceptions. I've been uninstalling your antivirus (Bitdefender Total Security) to get over with my projects in Visual Studio 2022. using VS2022:…
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Protecting a curtain folder
Hi guys, i am using a dutch genealogy program. This program may never be removed because i will loos a lot of data. How can i be sure/ prevent bitdefender will never remove or put it his folder in quarantain ? regards Jan
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Trojan.******.GenericKDZ.381
Could someone identify this trojan? Bitdefender keeps detecting it but it is unclear where it comes in from. Maybe from social media like Twitter videos? Thanks for a feedback.
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When connect to AT&T fiberoptic, Bitdefender blocks a port scan attack from a masked IP address
As the title says... I'm being port scan attacked which gets 'blocked' yet something still disables my network adapter. I simply netsh winsock reset in command prompt and restart computer and am able to connect to other WIFIs again. It's all very strange and I do not know enough to have even the slightest clue of what is…
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i am getting this file(Trojan Generickd) again and again every 5 min, how can i resolve this issue?
is there any problem? coz this is giving me notification every 5min and disturbing my work, what should i do? please help
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Is krnl.exe safe?
I don't know if it's safe or not, many other people are saying it's safe, while others are saying it's a virus.
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Windows Security not operating with BitDefender?
During a routine update from BitDefender, I received an onscreen message that Windows Security was not operating. Is this something Bitdefender causes or was Windows Security just bumped off when i purchased Bitdefender? Thanks.
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Frustrated!
Since downloading Bitdefender I'm unable to access the internet through wi-fi unless I plug in. When I call customer services the line goes dead and the online access says too many attempts - clear cookies! Really having a bad 1st experience with this product and wish I never purchased it... How do I access the firewall on…
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Add certificate security exception
Bitdefender is intercepting our email connection and injecting a certificate in a way that is not trusted by Thunderbird. It is scanning encrypted connections, and replacing the legitimate server certificate with it's own cert generated on the fly. How do we fix this?
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Bitdefender Online Threat Prevention blocked code dot yengo dot com
Windows 11 Pro X64 Build 22621.1778 Microsoft Edge Build Version 113.0.1774.57 (Official build) (64-bit) Biitdefender Total Security build 26.0.35.174 It appears that Bitdefender Online Threat Prevention is constantly blocking code yengo com in Edge browser happens multiple times when closing browser for me, also when…
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Installed aurora related malware (before i had bitdefender) - need advice.
so i was not paying attention and downloaded this thing from ai.mid-journey.org. I realized something was wrong as soon as i clicked on it and I used windows system restore to go back a day. When i logged back in on windows the executable was gone. I went ahead and signed up for bitdefender which performed a full scan and…
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Windiws defender scan showing I have a trojan, Troajn.Win 32/Phish!ml
Unable tis remove this from PC and does not show in Bitfdefender scan at all
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Question about Malware
I think Malware is still on my computer (after I hired someone to clean it). I did more research on stuff and realized that jpgs and pngs could pose a threat. I deleted all the files on my computer and will clean off my external hard drive of all unneeded jpgs, pngs, and any double extension, jpg/png files....pdfs I will…
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Can't add exception/allow from notifications?
If I'm trying to download a file that I know is safe (for example NiceHash miner) and BitDefender keeps blocking it, it should give an option to "Allow/Create Exception". Instead, I have to wait for it to delete the downloaded file, then go into the quarantine, restore it, rename the restored/downloaded file from a .tmp to…