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What does this mean?
Could someone tell me what addons.i7con.net is? This message keeps popping up every 10 seconds or so and makes MS Edge almost unusable. How do I get rid of it and stop the message interrupting the use of MS Edge? This is most annoying, and I must stop the message. Cheers Mike
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W10 system restore does not function because of antivirus software?
this is the message I get from Windows10 after trying to reset my laptop to an earlier date: W10 system restore does not function because of antivirus software?
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Is not there a solution for UYJH Ransom
Hello Please help My PC got infected a week ago with ( UYJH ) ransom virus ( Online ) I found a readme message inside each folder warning to pay him money Of course I never paid and will never pay. ( all my files are about English grammar since I am a teacher ) All files got encrypted and as much as I searched, I never…
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yesterday my pc is attacked by a ransomware?
i didnt understand what is that ransomware or something else. please help me my internal and external hdd both all files get automatically renamed (.nuhb) what the heck is this . my bitdiffender removed those viruses but still i am unable to use my files. its need to decrypted. i will be going to suicide bcz there are many…
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Windows Event Viewer: Strange Audit Failure 4625
Having installed Bitdefender Total Security on Windows 11 recently, I am noticing strange Event Viewer entries. Every few minutes, I am getting an Audit Failure 4625 event, "An account failed to log on." It is always preceded by an also worrying 4723 Audit Success event "An attempt was made to change an account's…
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Custom scheduled antivirus scans
I have noticed that in BDIS V26.0.3.29 my custom scheduled antivirus scans have recently stopped working. The schedule information was no longer set in my custom scans, so added it again & saved it. The scan date & time is now shown in the antivirus section. However, the scans are still not running. Is there a bug in this…
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bitdefender protection against uninstallation
Hello, A question, has Bitdefender a protection against uninstallation? I mean if there is a malware that tries to uninstall Bitdefender, can it "defends" itself against that? Thanks for your answers, Sven
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Question about Bitdefender Total Security firewall
Hello, the product I use is Bitdefender total security, and the system is win10. I have some questions to ask: First, does Bitdefender total security call the Windows Firewalls that come with the system, or is it like avast! and Kaspersky, has its own firewall technology? Second, when setting up the Bitdefender total…
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No Quarantine ITEMS !!
How do I stop Defender from deleting my dodgy files. I have various files that bit defender deletes. It warns me suspicious file found! it deletes it, no quarantine ! The quarantine folder is always empty.!!!, 30 day delete disabled Its ok If I have the folder in the exceptions, but it I happen to move the file it grabs it…
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App and browser control - Actions required
Hi, I have recently bought BitDefender Total Security for my family. I think it is a good security software (so far). However, I have an issue with Windows Defender on Windows 11. Windows does tie all security to BitDefender, but not App and browser control. I get this constant warning that I have to resolve this "issue"…
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Explorer.exe infected
Hello, I have a problem on windows, when I switch it on just after login in, I have a white screen, and bit defender tells me that a thread has been blocked on my device showing me a chart: winlogon.exe-> userinit.exe -> explorer.exe -> Alternative outcome (with an a red shield with a cross), and then an alterrnative path…
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YouTube 'Home' always pulls up the same videos
Since installing BitDefender a few days ago I find that when I hit 'Home' on the YouTube main page I always get the same videos. It can be an hour later or a day later, doesn't matter. Prior to installing BitDefender I always got new video choices. There might be a few from a previous refresh but now it's like 95% are the…
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Internet Security - HDD issue
Hi everyone, my Internet Security is reading and writing on my hard drives, but not my SSDs. Yes, I know that the Proactive Virus Scan must of course read on the HDDs and sometimes also write. However, this phenomenon has been going on for weeks now and there is no end to it. It can also only be actively prevented by me if…
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Firewall Blocks Xbox Multiplayer
It started today. Anyone else having this issue? The issue goes away when I disable Bitdefender Firewall.
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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OneClick Optimizer details BEFORE optimization.
Hi, How do I see the details before I optimize? Program flow is as follows: "You have to be around for a little while longer before you can post links." There are no links, just images!!!!!! Click View Details and expand: This is useless. What is the optimization going to do? After optimization I have a detailed report:…
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Newbie questions
Hello I'm new to bitdefender and I have two questions. 1. Is there any way to disable password protected files from scanning, it's very annoying to wait for the popup to enter the password so I can choose to ignore. 2. Is there any way to exclude external drives from full system scan. Thanks in advance !!
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Advanced Threat Protection blocks MS Installer
Hi, I have an issue in that whenever I try to install any MSI file then it is blocked by ATP. Installs from .exe's are fine though. If I disable ATP I can install without a problem but, obviously, this isn't the best solution. Do I need to create an exception for msiexec? It would seem a little strange if I do as this is a…
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Why does Bitdefender use own SSL Certificate on certain sites?
Hello I was wondering why Bitdefender uses on certain sites its own Certificate and on other sites not? I have attachet two examples --> on the site https://www.pcgameshardware.de/ it uses the sites SSL Certificate. But on https://jackpots.ch/ it uses Bitdefenders Certificate. Thanks
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What does this do and how to revert changes if it goofs stuff up?
Hello, What does this mean in Bitdefender and what changes does it do? Also how do i revert changes if it goofs things up? This is what i mean "Your device doesn't restrict user access to site management settings for security zones, thus, altering security zone settings may allow restricted pages to execute potentially…
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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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What is Gen:Variant.Tedy.10842 ?
This virus is in the folder C:\Windows\System32\config I scanned the file and found it had a virus so I deleted the virus but after I restart the virus is still there help me how to delete this virus permanently :(
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USB Storage Devices Not Showing.
A copy and paste of the email I sent to BD support after a phone call... I followed the directions from the link. None of the changes helped. No individual module whether off or on is affecting the behaviour. The only thing that restores the normal function is to re-boot the computer and this only works once. I will…
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Scheduled Quick Scan not running
I am just getting used to running BitTorrent on my Windows 10 desktop (build 19044.1586). I am pretty impressed but I do have one problem. I have set up a schedule to run a Quick Scan ay 12 pm each day. But looking through the Notifications I note that this has never run (except when I do it manually using "Run Now").…
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Is this a false positive? Threat name: Trojan.GenericKD.39392665
Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://uat-map.cornucopias.io/_framework/System.Private.Xml.dll Threat name: Trojan.GenericKD.39392665 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
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I can't turn off real-time protection.
Help me. I want turn off real-time protection.
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Real time protection off on windows 11
Hi, can you help me, I bought a bitdefender total security but on my windows it appears that real-time protection is off, and it won let me change it
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Different number of files being scanned after separate scams
Hello, I ran a virus scan and found a few viruses on my computer about a week ago. I decided to factory reset my computer since it was fairly new and I wanted to be super safe. Since then, I have been running virus scans whenever I leave just so I can check everything and after one scan it came back with no viruses and…
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Tons of "A malicious url was blocked on COMPUTERNAME"
Hello everybody, I would be grateful if you could help me to sort this out. █ BACKGROUND (if you're curious) █ I purchased BitDefender and installed it on 2 PCs. The 2nd one is not the PC I use personally. The user is not very tech savvy but is very prudent. It got a virus a while ago (deceiving email showing a fake sender…
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I get this message all the time (every five minutes). I can't find a solution to it.
