Ransome virus .wayn

Can someone help me to remove ransome virus wayn and to recover encrypted files? This virus added the .wayn extension to normal extension of every file in my computer and I cant open the files anymore. Thank you!

For the moment I am still waiting for a solution from Bitdefender support team.

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Comments

Gjoksi

Hello.

You should try the Bitdefender Ransomware Recognition Tool:

https://www.bitdefender.com/blog/labs/bitdefender-ransomware-recognition-tool/

and see if you can get the appropriate decryption tool, if it exists.

You could also contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look at your ticket's status and help you with the issue. You can PM them.

Regards.

Alexandru_BD

Hi @Kivo Kivan,

I noticed that the files where successfully uploaded on the open case, now it's a task for the malware engineers to investigate. Kindly wait for their response on the ticket.

Regards

Flexx

https://community.bitdefender.com/en/discussion/96459/ransome-virus-wayn

Wayn ransomware is a variant of stop/djvu ransomware. You can try the decryptor provided by emsisoft to decrypt stop/djvu variant but it is not guranteed that it will work.

Emsisoft antimalware provides stop/djvu ransomware decryptor that can be downloaded from https://www.emsisoft.com/en/ransomware-decryption/stop-djvu/

Also, you can check if the solution provided in below stated link helps you

https://malwaretips.com/blogs/remove-wayn-ransomware-virus/

Regards