"Infected web page detected" on just about every page?

FrankieGTH · 2023-07-21T09:29:09+00:00

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Since a few days, I get the BD alert "Infected web page detected" on just about every web page that I visit, even on Google Search. This is what BD further says about it:

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Feature: Online Threat Prevention

We blocked this dangerous page for your protection:

https://polojorney.com/23ef535883289092ac.js

Threat name: JS:Adware.Lnkr.L

Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

----------------------------------------------------------

The message is always the same and the constant alert is annoying. What can/should I do?

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Flexx

https://community.bitdefender.com/en/discussion/96598/infected-web-page-detected-on-just-about-every-page

The webpage loads malicious java file. Below is the virustotal result

https://www.virustotal.com/gui/file/a09276ab0b1be61d6bcd57f8b58715aaddfe7b57e23c942541dca218e8ded15e

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset windows host file to default: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

Regards

All comments

Flexx

https://community.bitdefender.com/en/discussion/96598/infected-web-page-detected-on-just-about-every-page

The webpage loads malicious java file. Below is the virustotal result

https://www.virustotal.com/gui/file/a09276ab0b1be61d6bcd57f8b58715aaddfe7b57e23c942541dca218e8ded15e

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset windows host file to default: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

Regards

FrankieGTH

@Flexx -- BD's alert does not say that my computer is infected, just that it blocked the installation of the file in question. And a BD scan does not find any infected files.

It's just annoying that BD throws an alert every time I visit Google Search. I'm happy that it blocks the said installation, but how can I stop BD from throwing an alert every time?

Flexx

https://community.bitdefender.com/en/discussion/comment/326742#Comment_326742

Well that website is malicious and it seems that cache version of the website is stored on your pc/laptop which is trying to connect to the internet. The notification that you are getting is from online threat prevention and doing a bitdefender scan of pc/laptop will not reveal anything.

Malware scan is different from online threat prevention. Online threat prevents the website to download anything malicious on your pc/laptop. If still anything bypasses the online threat prevention and still gets downloaded on your pc/laptop and if bitdefender has signature based detection for it in its database, then a malware scan will pick it up.

I would still advise you to follow the same procedure.

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset windows host file to default: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

If this solves your problem, kindly do not visit that website again or it will again display the notification. If you still want to visit the website set the website link in exclusion list of bitdefender

How to set website exclusion in bitdefender: https://www.bitdefender.com/consumer/support/answer/1519/

If issue still persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards