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Turn Off Scan Encrypted Files?
Hi everyone, Every time I do a scan of my Windows partition, I get a pop-up about scanning encrypted files. This is getting a bit annoying. Is there any way to turn off such scanning in the settings? I am using Total Security. Cheers :)
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could Bitdefender prevent Saving on my wordpress site
In general I am quite satisfied with Bitdefender. But I have the problem that it is impossible to do savings on my wordpress blog. It is made with Divi. I have already checked out all possible issues with the hoster. There all is good. Now I wondered if this might be a bitdefender related problem. May be I have to set up…
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BitDefender is blocking me from connecting with school VPN
In order to use my school CAD software, I need to connect with the school's VPN. Unfortunately, every time I connect, I get a disinfection warning saying that BitDefender has quarantined mshta.exe and blocked a command line from running. Now, I can tell for sure that this is a false positive because the command line being…
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bdservicehost (Bitdefender Virus Shield) uses too much cpu
Hello, This morning "bdservicehost (Bitdefender Virus Shield") started to use too much cpu ~30% permanently for 4 hours and until now.
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How can i change the default browser for bitdefender??
I can't log in to bitdefender, when it opens it says to update internet explorer, but I already installed the new version and it still keeps saying that I have to install the most updated version of internet explorer. I've tried many solutions but I still couldn't overcome this obstacle. I bought a license, downloaded…
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What does it mean when RE Scan lists files that cannot be found?
After a full RE Scan I checked the Logs and see a large list of files that cannot be found. Most of these files were in Windows/System32 folders. Is this a problem? Why are they listed as not being found? Does Bitdefender have a way to resolve this issue? All answers are welcomed. optimxr
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Google Gmail YouTube all saying i have malware! please help
Google Gmail YouTube saying i have malware on my pc and have singed me out on this device to protect my account Bitdefender not picking up on it or doing (( individual file scans or showing the results of said file scan ??)) anyone having same issues??? i have uninstalled and reinstalled twice! still with no luck and…
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Firewall reset again
On Windows 11. Out of the blue I notice an app I blocked from accessing the network was online... I proceeded to block it and investigate. EVERY SINGLE entry was gone and completely reset. This has happened before but far enough apart where I kinda blew it off to a glitch... WTH is going on? Those were a lot of frickin…
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What are the whitelisted apps in BTS firewall while using automatic mode?
Currently using BTS firewall using default automatic mode and alert mode enabled. While checking for Windows updates, no pop-up is offered and the connection is allowed. Also, while other devices access my SMB port, they can connect and access files and I also don't get any pop-up alert. The pop-up with allow/deny is shown…
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Disable archive size limit for scan
Hello I'd like to disable/ignore the maximum size limit for archives to be scanned during custom scan. I have a custom scan routine which needs to be run once a week. I will have new archives coming every week which will be around 20-30GB. So, I'd want them to be scanned thoroughly regardless of how large they are. Can…
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I got a virus on my computer !
Hello Bitdefender Community, I have a malware on my computer and I don't know what to do Bitdefender isn't deleting the malware and if I look by myself to delete that virus I find nothing please help me, and by the way the malware is trying to send my personal infos (passwords,...) to a website with this URL…
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When I run a scan in Rescue Mode I got a bunch more input-output errors
When I run a full system scan it shows 4 input-output errors and 2 files listed as not scanned due to the files not being found. They’re \?\\Volume{string of letters and numbers}EFI\Microsoft\boot\BCD and same thing but ending in .log. So I did a rescue scan and a lot more files showed up as not found and I had like 140…
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Input-Output Errors
Hello there again everyone. I'm just curious what are these Input-Output Errors in the logs after I did a Full System Scan. Should I be worried about these? Thanks in advance for the answers.
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someone of something is slowing down my computer
I have run all the scans and it say all is well but it hasn't solved the problem. HELP
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Bitdefender not scanning removal media
When I plugin either a USB stick or insert a CD Bitdefender is not scanning it. It used to, but no longer does. I have checked the settings and they are on Autoscan. Furthermore, if I go to the mounted item in file explorer, right click and chose Scan with Bitdefender, nothing happens. Actually, doing this with any folder…
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Bitdefender blocking all websites
Just installed bitdefender on my new machine (windows 11). Everything was fine and then it started blocking every website even it's own. Going to notifications and under critical it has all the instances and I have clicked to enable but still same issue
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My Website showing as a phishing Activity
Hello, I am very upset, My website are Blacklisted via ISP. Your software are marked as a phishing . https://trafficlight.bitdefender.com/info/?url=https://completefinancialplanning.net I don't know how. Please review again and do something. Thanks
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unable to schedule full scan
Up until recently I was able to set and schedule a weekly full scan. However, now, when I do this (I noticed it wasn't kicking in at expected day and time [weekly]) it doesn't hold that setting when I review on restarting. Similarly true with custom scan. So I have to set full scan manually. Not really what I paid for. Any…
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Settings Password - Antivirus Plus
During some recent testing, I have had to reinstall my OS and AV software several times. Unfortunately, I've managed to lose my Settings password. I found the password reset tool and i've tried to run this tool several times (Once i installed VS2010 runtimes anyway!) - it says it has finished, bu when rebooting, I still…
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Solution for FreeWorld Ransomware (.FreeWorldEncryption Files)
Hi Or does Bitdefender already have a solution for a system encrypted by FreeWorld Ransomware (.FreeWorldEncryption Files)?
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Can't login into easeus.com through chrome or portable browser
Hello friends. This is my first post and I hope I'm posting it in the correct forum. I can't access easeus.com on my computer with latest chrome and portable firefox browsers. I can access it on my phone using the same router via wifi. I added easeus.com to Bitdefender's Online Threat Prevention exceptions, But it didn't…
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Why do Bitdefender stop my own compiled software
Hi I have various experiences of Bitdefende seeing my own software development (using c++ with Visual Studio as well as Code::Blocks etc) as m,alware or as viruses and other transgressions. I also experience that Bitdefender stopping my updating compilers on say for instance using msys2. How to stop Bitdefender from…
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Firewall Password?
There seems to be a number of these, but no open solution as to how to fix the issue. I tried to edit a few firewall rules and was prompted with a password, which I had not ever set. I used a password I thought it may have been, and was met with an "incorrect" password. How can I reset the application password so I can…
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Cannot sending email to myself
Hello. I am running Bitdefender on a Windows 10 PC. I use Thunderbird email, currently at version 102.14.0. I commonly send myself an email as a reminder to do some task. Now with Bitdefender running, an email "from me to me" appears in my "Sent" folder, but does not arrive in my Inbox. I've checked my Junk folder and my…
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Scan map drive
Hi I tried to scan a map drive with this comand: FileScan.OnDemand.RunScanTask custom path="Z:\PATH\" Z is my map drive, but it's not working, can someone help me? message said : "Status: finished Log path: C:\Program Files\Bitdefender\Endpoint Security\Logs\system\0-0-aec-0-26\1692021256_1_01_38.xml Scanned items: 0…
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txmlutil.dll is missing
Hello, I am receiving a program can't start message because txmlutil.dll is missing. I tried copying the C:\Program Files\Bitdefender\Bitdefender Security\antispam32 folder to my system directory C:\Windows\System32 but this fix does not work for me. How can I resolve this issues?
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GEN:Variant.Barys.437315 engineJava.dll
Uploaded malware sample removed by @Flexx False Positive detection of Malware in engineJava.dll how file removed from system, but not a bad file, this file is on for several months. after a update of bitdefender, bit defender keeps killing it....
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Password for firewall unknown
Hey guys, seeing as I spent 3 hours trying to find a # for Bitdefender I must ask y’all. I had another cyber attack and Bitdefender is failing me again. I need to change my firewall settings so I can even access the password reset file, but all my firewall is set to block and I can’t get any internet access. Idk why it’s a…
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Recent BD version now produces "You are safe" when Windows Media Center extender sessions start
Well, this is a brand new symptom from what must be some very recent changes in BD, running on a Win7 system because it runs Windows Media Center. There are four "extenders" around the house supporting TVs at those locations. WMC extenders actually are Windows "remote desktop" users, so when you start up an extender to…
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Had it installed for 2 days and I'm already uninstalling.
This antivirus is so annoying. Let's go through the issues one by one: I start a scan and I go to play a game. Notifications keep unfocusing my game and ruining my experience. I STOP the scan and close the window. What do I get? MORE NOTIFICATIONS. I don't care that you found some virus, let me enjoy my game for god's…