bdservicehost (Bitdefender Virus Shield) uses too much cpu

flunssa

Hello,

This morning "bdservicehost (Bitdefender Virus Shield") started to use too much cpu ~30% permanently for 4 hours and until now.

Thia

the same

for me too..

flunssa

Hi,

The only solution I found is to reboot my PC and after 24 hours the problem did not reappear.

Nunzio77

Hello,

I don't know if it can be useful, however even the Free version of Bitdefender uses a little too much RAM at rest.

In my opinion it should work to reduce RAM usage.

kaylaartist1954

I have been reading other posts about this because I've had the same problem. It appears to have been a problem for years. I switched to Bitdefender years ago because I had problems with Kaspersky and this has been rated very well. Now I am cut off and my zoom session with clients freezes as does my entire pc necessitating restarting.

I can't do this..this is my work.

Very disappointed. I followed any advice and still it's high. I will be looking for another software to use.

Flexx

https://community.bitdefender.com/en/discussion/82773/bdservicehost-bitdefender-virus-shield-uses-too-much-cpu

https://community.bitdefender.com/en/discussion/comment/296864#Comment_296864

https://community.bitdefender.com/en/discussion/comment/328050#Comment_328050

Kindly have a look at below stated link

https://www.bitdefender.com/consumer/support/answer/87461/

If the issue persists,

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and on the basis of your product selected and type of issue you are facing you can get in touch with support representative either by email, chat or over a call.

If you choose email, you will get a ticket number on your registered email.

Generate below stated logs and attach it to the ticket number that you received on your registered email.

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to the same email within next 24-48 hours excluding weekends.

Regards