BitDefender is blocking me from connecting with school VPN
In order to use my school CAD software, I need to connect with the school's VPN. Unfortunately, every time I connect, I get a disinfection warning saying that BitDefender has quarantined mshta.exe and blocked a command line from running. Now, I can tell for sure that this is a false positive because the command line being run specifically has my school named in the message.
Is there a whitelist/exceptions feature that would make it so I can connect without these issues?
Comments
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Yes, there is a whitelist/exceptions feature in Bitdefender that you can use to allow the command line from running without being blocked. Here are the steps on how to do it:
1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/
2) Set exclusion in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/
3) Set exclusion in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/
4) Re-enable real time protection in Bitdefender.
Also, if you think the website/file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link
https://www.bitdefender.com/consumer/support/answer/29358/
If website/file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the website/ file as malicious by malware researchers and the detection will stay.
Regards
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