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Random Full System Scan
Hi, This morning I booted up my Win10 machine and walked away, when I came back it there was the “Your system is clean” screen. I did not start a scan nor do I have any scheduled scans setup. It had however only scanned about 5000 files and the log indicated that the scan had been cancelled by the user. I did not start…
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Bug: Settings password keeps getting reset
I have noticed that Bitdefender Total Security's settings password keeps getting reset for no reason, this happens randomly, I had to set it again like three times over this week, and I only noticed this by chance while checking my settings and finding out the toggle is off. This is especially problematic because I can't…
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Bitdefender Home solutions - version 27.0.1.13.
When they release the new version of the Bitdefender engine, that is, version 27?, well, version 26 takes a long time and I feel that it needs an update.
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Trojan.MSIL.Basic.8.Gen while generating controller code in Visual Studio 2022
coreclr tried to load a malicious resource detected as Trojan.MSIL.Basic.8.Gen and was blocked. Your device is safe. Blocked as suspicious activity and no options to add to exceptions. I've been uninstalling your antivirus (Bitdefender Total Security) to get over with my projects in Visual Studio 2022. using VS2022:…
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Protecting a curtain folder
Hi guys, i am using a dutch genealogy program. This program may never be removed because i will loos a lot of data. How can i be sure/ prevent bitdefender will never remove or put it his folder in quarantain ? regards Jan
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Trojan.******.GenericKDZ.381
Could someone identify this trojan? Bitdefender keeps detecting it but it is unclear where it comes in from. Maybe from social media like Twitter videos? Thanks for a feedback.
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When connect to AT&T fiberoptic, Bitdefender blocks a port scan attack from a masked IP address
As the title says... I'm being port scan attacked which gets 'blocked' yet something still disables my network adapter. I simply netsh winsock reset in command prompt and restart computer and am able to connect to other WIFIs again. It's all very strange and I do not know enough to have even the slightest clue of what is…
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i am getting this file(Trojan Generickd) again and again every 5 min, how can i resolve this issue?
is there any problem? coz this is giving me notification every 5min and disturbing my work, what should i do? please help
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Is krnl.exe safe?
I don't know if it's safe or not, many other people are saying it's safe, while others are saying it's a virus.
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Windows Security not operating with BitDefender?
During a routine update from BitDefender, I received an onscreen message that Windows Security was not operating. Is this something Bitdefender causes or was Windows Security just bumped off when i purchased Bitdefender? Thanks.
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Frustrated!
Since downloading Bitdefender I'm unable to access the internet through wi-fi unless I plug in. When I call customer services the line goes dead and the online access says too many attempts - clear cookies! Really having a bad 1st experience with this product and wish I never purchased it... How do I access the firewall on…
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Add certificate security exception
Bitdefender is intercepting our email connection and injecting a certificate in a way that is not trusted by Thunderbird. It is scanning encrypted connections, and replacing the legitimate server certificate with it's own cert generated on the fly. How do we fix this?
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Bitdefender Online Threat Prevention blocked code dot yengo dot com
Windows 11 Pro X64 Build 22621.1778 Microsoft Edge Build Version 113.0.1774.57 (Official build) (64-bit) Biitdefender Total Security build 26.0.35.174 It appears that Bitdefender Online Threat Prevention is constantly blocking code yengo com in Edge browser happens multiple times when closing browser for me, also when…
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Installed aurora related malware (before i had bitdefender) - need advice.
so i was not paying attention and downloaded this thing from ai.mid-journey.org. I realized something was wrong as soon as i clicked on it and I used windows system restore to go back a day. When i logged back in on windows the executable was gone. I went ahead and signed up for bitdefender which performed a full scan and…
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Windiws defender scan showing I have a trojan, Troajn.Win 32/Phish!ml
Unable tis remove this from PC and does not show in Bitfdefender scan at all
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Question about Malware
I think Malware is still on my computer (after I hired someone to clean it). I did more research on stuff and realized that jpgs and pngs could pose a threat. I deleted all the files on my computer and will clean off my external hard drive of all unneeded jpgs, pngs, and any double extension, jpg/png files....pdfs I will…
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Can't add exception/allow from notifications?
If I'm trying to download a file that I know is safe (for example NiceHash miner) and BitDefender keeps blocking it, it should give an option to "Allow/Create Exception". Instead, I have to wait for it to delete the downloaded file, then go into the quarantine, restore it, rename the restored/downloaded file from a .tmp to…
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Does bitdefender cache scanned files if I stop a scan early?
I haven't done a full scan on my pc for way too long, and started one yesterday. Bitdefender is taking quite a while scanning the large amounts of files I have, and after 24 hours is still going. Its scanning speed has slowed down to a crawl. From other forum posts I've heard Bitdefender makes a cache of safe files it has…
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Virgin Media tells me I may have 'tinba' malware
On two separate occasions recently (February, then April) I have had notification from Virgin Media that a device I was using to connect to the internet is or may be infected with 'tinba', which evidently is some kind of banking-targeted malware. Is tinba something Bitdefender will detect? Needless to say, it doesn't give…
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Bitdefender Blocking IDrive
Relatively new user here. Installed Bitdefender and have been using IDrive with it with no issues for several days. Today I subscribed to the VPN service. With VPN connected, IDrive will not work. The IDrive folk provided the attached information. I've verified that all of the IDrive executables are added to the BD…
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Is rtkhdasetting.zip password protected malware
Bitdefender has identified and deleted many files associated with rtkhdasetting.zip. This file is password protected therefore it cannot be scanned or deleted by Bitdefender. I would like to know if its Malware? If it is, how do I delete it? I have found this file in my backups as well as my restore files...so not sure…
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Thunderbird slow opening emails in large folders after recent BitDefender update
After a recent BitDefender update that required restarting the PC, Thunderbird has got slow opening e-mails in any large local folder, such as with a few thousand e-mails or over 1GB in size. For example, my Inbox (a basic local folder, not IMAP or synced) is 3.7GB and any unread e-mail I open shows "Loading Message..."…
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Strange Detection - no virus name, has to do with "shared reality service"
This detection was found on my computer and put in quarantine: File Name svchost.exe -k LocalService -p Original Location <System>=>HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDREALITYSVC\ImagePath=>%SystemRoot%\System32\svchost.exe -k I'm concerned because I was doing my online banking on the computer where…
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Windows 11 continues to report "Bitdefender Antivirus protection is out of date"
Windows 11 (10.0.22621) reports "Bitdefender Antivirus protection is out of date" yet Bitdefender (26.0.34.162) does not state an update is required. What is the issue?
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Facebook still often locking me out after removing trojans, changing passwords and reformatting PC?
2 months back, I picked up 2 trojans on my laptop. Hackers had accessed Google profiles on the device, and through that my Facebook account. I downloaded Bitdefender which removed the trojans. Since then I have moved everything (incl Facebook) over to a new Google account, changed paswords, formatted my laptop and phone.…
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My Tp Link Deco router was hacked
I reset all my routers to the factory settings and created a new wifi login. Im running bit defender now deep scan. What else should i do? thanks in advance
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McAfee pop ups
I just started getting Google Chrome McAfee pop ups. I ran a scan and it found no viruses.
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Someone sent me an email
As the title says, someone sent me an email, to my gmail, saying they had found a way to hack me. I deleted it without thinking much about it. I didn't even open it. I assumed it's spam, but my computer has been acting slower this afternoon. Even doing a quick scan and a full scan, it seemed a bit slow. What should I do…
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Does Bitdefender use virtualization based security & what to disable with Windows Defender?
If so not seeing it at all. BD Build 26.0.34.162, Windows 11 Pro X64 Also literally no information on how to properly disable Windows Defender. Memory Integrity Windows Defender ON or Off? Vulnerable Driver Blocklist On or Off? What other features/settings need attention?
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unable to start GTA V following recent update
After downloading the latest update I can't start gta5 unless I disable Bitdefender beforehand. Please fix this