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Evaluating Bitdefender- 2 questions
Hi, For some reason, accessing any URL using FireFox starts up the VPN. I have the VPN set to autostart just for financial categories, with my sites for that bookmarked in SafePay. Known issue? Edge and Chrome don't display that behavior. My hardware firewall occasionally will do an internal port scan (the scan from…
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Request IP verification connected to my PC
Please understand that we used a translator for this inquiry. I'm a paid Bitdefender total user. I didn't feel good today, so I extracted and purified the IPs connected to my PC via netstat -na through cmd and cataloged the IPs identified as harmful in virustotal. Since I am not a security expert, I would like to ask you,…
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Bitdefender Firewall Blocks Xbox Networking on PC
Hello, Recently bit defender is starting to block xbox gaming connectivity. In order to fix this I had to preform one of the steps that was provided in the comments in an older post linked below. I also know this is an issue because my server connectivity said it was blocked and after disabling firewall or adding svchost…
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Stealth Mode can silently auto-enable in a home LAN
This is a public service announcement since I solved the problem. Stealth Mode can silently auto-enable on your home network if you change a Windows PC from ethernet to wifi. We had a Windows machine within our home network that had to be physically moved. As a result we had to change from an ethernet connection to wifi.…
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Drop box and Time Machine protection on Mac
I have recently activated Bitdefender protection and as a result keep getting message "Mac OS /dropbox attempted to make unauthorised changes to your backups and was blocked " I keep a lot of files on Drop box . how can I get round this ?
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Cloud Scan at Startup - can I stop this?
I have cloud storage that appears as a drive on my PC. Whenever I boot my PC up it automatically starts scanning the device (which is what I want) but it also scans my cloud storage (which I don't want). Is there any way I can exclude the cloud storage from the device scan that is carried out when I bootup my PC? I have…
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modded by hacker and stuff is changing gaming fix
https://www.gamedeveloper.com/programming/game-development-protect-your-game I was recently playing with some pagan nazi folks and they turned on me and invited hackers to the party and now all my antivirus was taken over by these hacks they seem to inject mods and use a connection that should not be on my computer they…
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Bitdefender Anti-tracker extension ignoring Threat Prevention Exception
I signed up for a site that offered tutorials on varying topics and they have a requirement to be able to track me on their site. I entered the domain as an exception to the Online Threat Protection, but I still couldn't access their tutorials until I disabled the Anti-tracker Chrome extension. I don't like it as I have to…
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Suspicious connection vs malicious URL
For a same detection, I have found the notifications on the right saying "malicious URL" and "Malware", but the Threats blocked saying "suspicious connection" and "unmatching certificate". They are two different kinds of threats, are they not?
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I have an issue in Windows 11 PRO where my user is removed from Admin account upon login
I found this thread where I see other people experiencing the same thing: https://www.bleepingcomputer.com/forums/t/757436/event-id-4723-an-attempt-was-made-to-change-an-accounts-password/ Particularly this guy: "I'm trying to track down the source of some security events in windows (I have a topic opened here, if you're…
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SecureBootEncodeUEFI.exe
I just noticeded a Windows cmd window open up right after a Bitdefender update, at least... if the bitdef log is in UTC the the timing is correct. The cmd window was running SecureBootEncodeUEFI.exe and I wonder if indeed BitDefender does use this exe to do some magic after (some) updates. I cannot find anything about it…
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Is there a way to permanently disable BD's constant deletion of my crypto miner apps?
I have manually added my miner apps to the exclusion lists on my two mining computers multiple times. No matter what I do, your software continues to mess with and delete or disable my mining apps. I have asked support, but been ignored or told "too bad". All I want to do is permanently and totally disable BD messing with…
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Did I accidentally allow a malicious site to force malwares or viruses on my pc?
This notification pops up and i accidentally added the the site to the list of exceptions thinking it was another false positive until i took a second look. Could I have accidetnally allowed a malicous site to do as it pleases with my PC? "Suspicious connection blocked Feature:Online Threat Prevention msedge.exe attempted…
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Suspicious connection blocked notification for msedge.exe
Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe. I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11…
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google services on chrome account errors
hi, i want to ask about google. when using google search on chrome with specific user, i get a reload loop, even after deleting all the data!. is there a solution for that?
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Help deleting password protected
This file was identified by a full system scan \\?\Volume{3802b0c6-00f1-43c3-a307-12fbabea5a70}\EFI\HP\dip.zip=>dip.efi Password-protected Not scanned(file was password-protected). I assume it was from an HP firmware update but I would like to be sure it is benign as well as be able to remove it. I am not sure what the…
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How to restore files deleted by Advance Threat Defence.
I was running a file which i made, and all of a sudden bitdefender deleted it saying it was Malware. How do i restore it? There is no option to restore I have searched far and wide.
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CAN'T ACCESS MY MICROPHONE- HP ENVY 360 - 13 INCHES
i am unable to access my microphone. i have returned my device twice to bestbuy and i am having the same issue. please assist with a resolution
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Bitdender is reporting Suspicious connection blocked: Sync.hgrtb.com
Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an expired certificate to sync.hgrtb.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a…
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Add Pagefile.sys to Antivirus exceptions
Hello, I would like to know, as the title says, if it's possible to add C:\Pagefile.sys to the Exceptions list in the settings. The said file can't be chosen as a file to be excepted via the Browse for files Dialog box. However, copy-pasting the file path into the relevant field does activate the three fields below:…
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Packfile Limit Adjuster 1.2
So I have been encountering a Virus problem with this file "Packfile Limit Adjuster 1.2". It is a mod used for GTAV game, Is this false positive virus? here is the link where I got it.Packfile Limit Adjuster - GTA5-Mods.com.
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[Fractureiser] Powerful new malware circulating, but not detected by BitDefender
Recently, a highly sophisticated piece of malware has been infecting numerous PCs with executable Java binary files (.JAR files). Infesting mainly users of the Minecraft game, this virus is very sophisticated as it is able to replicate itself and infect all jar files on the user's computer. It was discovered less than 10…
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How do I stop Bitdefender from requesting authority to update system files and apps
Every day just after I boot up my windows 10 PC bitdefender sends requests to my desktop asking for authority to make changes/updates to systems files/apps. This causes disruption to old win 7 software and games running and requires a reboot to clear it.
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BD webprotection blocks Backblaze
BD blocks within webprotection my Backblaze backup program as Phishing. On my PC and Ipad
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configuring extension scan?
newbie with newbie ? after being hacked multiple times, (google, cc, paypal, facebook, fedex) in last 2 weeks, and free AV software finding nothing, i bought BD total security. also found nothing on windows 11 and android. log states extension scan not configured. should i do that, how do i do that, and would that affect…
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Is it possible to be infected with trojan without Bitdefender noticing it?
Hello, my email account got hacked and the hacker send me an email from my own account where he wrote down my password and said that there is now a trojan on my device and explained why my antivirus didn't notice it. I usually don't pay attention to emails like that but I just want to make sure that everything he says in…
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Mouldy
Windows 10. This morning a BD pop up told me my system was infected and it was proceeding to disinfect my system. It was then suggested that I restart my system and do a full system scan, the result was negative.Now whenever I restart my system I get a generic text message across the top of my screen telling me my system…
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Does Bitdefender protect from addition of hacker foreign ip addresses
I had a scammer try to sell me a computer clean up of hacker foreign ip addresses on my network. Is this a real thing and does Bitdefender protect against added foreign ip addresses.
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Optimization of update processes
Hi, in Bitdefender Home is it possible to optimize the "Bitdefender Update Downloader" process and later the "Bitdefender Test Engine" process? Because they use a lot of hard disk resources for many minutes, around 5 minutes every time you start your PC and every time Bitdefender is updated (see image). Obviously this is…
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setting exception for Thunderbird does not allow applying to virus protection. What am I missing?
Why does Bitdefender not allow an exception for Thunderbird to be added for