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How do I remove this?
McAfee Virus? Did I just install bad one?
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Browser highjacker Af.xdock.co
I use the Brave browser and when doing a search, with Google set as the default and only search option in Brave, am redirected to a Bing search every 5th or so time. I notice the redirection seems to be using Af.xdock.co, which seems to be a recognised malware. I have run a full scan but Bitdefender isn't finding it, and…
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Security Alert - Certificate issued by a company you have chosen not to trust
Got this popup when in MS Outlook Desktop app. Certificate issuer is 'Untrusted Bitdefender CA' This isn't the first time this has appeared. Explanation welcomed
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Orb Synth X
Orb SYnth X is a music synthesizer ive just purchased. It is a packaged executable, and unpacks .vst files to the appropriate folder. During this process a threat detection is stopping the install and on checking Bitdefender it is flagging as Gen:Variant.Tedy.321545 It is a relatively new file, so i believe this to be a…
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The Programm does not recognize Trojans, can I trust BitDefender?
I have checked an .IMG File with bitDefender and the result was "Your system is clear" but Virus Tootal detected a Win32.Outbreak Trojan. This is not the first time that bitDefender does not recognize infected files when I scan them manually. Am I doing something wrong or is to use bitDefender as anti virus program the…
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How do I allow BD to allow me to download a ****** from GitHub
I am downloading the force windows 11 install ****** also would like to know how to let BD to allow me to create the windows 11 media creation tool on to a USB DRIVE. THANKS
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Ransomware uwu encrypted
Hello community, i have a new problem, look this video the antivirus and all antivirus that uses Bitdefender engine, cant stop ransomware uwu. :(
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USB DEVICE IS NOT SCANNING IN MY COMPUTER PLEASE RESOLVE THE PROBEM AT THE EARLIEST
USB DEVICE IS NOT SCANNING IN MY COMPUTER PLEASE RESOLVE THE PROBEM AT THE EARLIEST
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Advance Threat Protection blocks grammarly in Microsoft Word on Win 10
I've tried to put exceptions for Grammarly (in Word) into Advanced Threat. Grammarly will only load when I turn Advanced Threat off. Does anyone know a way around this? Thanks.
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Unscheduled scan runs 1Hr after system start-up (every time)
Internet Defender (5 Device, 3Yr licence) Windows 10 Pro (build 19043.1586) Ryzen 5800x, 32GB RAM, 1xNVMe (OS), 1xSSD, 3xHDDs I have already posted this fault on Reddit and also had some back and forth with email support. Someone else has replied on Reddit that they have the same issue, and we have both narrowed it down to…
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What is this? rerun (32 bit)
Over the last 6 or so months I have noticed a pattern where my laptop starts working very hard, all the cooling fans kick in and the hard drive activity goes way up. When I check task manager, one of the main culprits is 'rerun (32 bit)'. Stopping the process doesn't seem to stop anything noticeable and the high activity…
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New Bitdefender Update Started Lagging Apex Legend And Couple Other Games. Any Help?
After installing the new bitdefender update, it started lagging Apex Legend and couple other games I play that require online connection. For Apex legend, I have status enable and I noticed ping and the logo for network connection logo popping up which I believe the new update is either scanning all network packet which…
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Sass.exe is file malware?
Hi, I got malware installed on my pc not too long ago and so I changed all my passwords an such but I'm having a lot of CPU usage until I open task manager and it shoots down so I'm wondering is there files running and using my pc from the malware. I came across a site saying sass.exe is malware and should be deleted but…
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My own .xlsm file is locked
Hello, Bit defender blocked my own Excel macro file with Excel 4.0 macros and I can not restore it. Can somebody please advise what to do ? Thanks,
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Rescue Environment does not work
Just installed paid for Bitdefender Total security on my Win10 PC. The rescue environment will not run. A few times when I clicked "Open" for the rescue environment, there was a spinning circle. After the spinning circle ended, there's a popup that says "You must restart your device in order to boot in rescue environment".…
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
Hello Bitdefender community, I recently ran a scan with Bitdefender Total Security and it detected a .pst file from my Outlook as a potential threat and quarantined it. Now, I am unable to access my Outlook data, including my emails, contacts, and calendar. I have tried to restore the file from quarantine, but it seems…
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TrafficLight browser extension
HI, the browser extension "TrafficLight" is not updated since August 2022(v. 3.2.1)? Are there any updates and/or rollouts planned? It is an excellent browser protection extension that comes highly recommended, and it is a pity that it is not updated and enriched with some features. However, it also serves to spread the…
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How do I view the xml log files from scans?
I can't view the log files in Chrome, Firefox, or Edge. Chrome and Edge just show me a blank page. Firefox just shows the drive letter in the top left corner like this: "D:\"
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Does Bitdefender Store Firewall Log Files?
I can see that BD is writing log files to this location (on my PC): C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs It seems all of these log files are "scan logs" related to virus scanning activity. Where do I find the log files for firewall? My use case is I want an easy way to…
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Bitdefender sees "RBXFPSUnlocker" as a virus
Hello BD, My son wants to install an FPS unlocker for roblox and apparently BD and several others are seeing the file as a virus. BD went as far as to say it has "Trojan.GenericKD.65861700". [*sample file removed by @Flexx *] Several posts online are stating this is a false positive and I'm not sure how to fully verify.…
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Gen:Variant.Mikey.146232
C:\Users\Win\Downloads\rexaccuseason_20230328.zip a tenté de charger une ressource malveillante détectée comme Gen:Variant.Mikey.146232 et a été bloqué. Votre appareil est en sécurité.
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Outlook sending multiple emails
Hi, I have begun to get multiple emails being sent by outlook and it appears it maybe due to Bitdefender which I have recently moved to. How do you resolve this? Thanks AllanR
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Bitdefender Rendered Webmail Outlook.com Inbox Unusable
About 3 weeks ago I installed Bitdefender Total Security on my Windows 10 laptop. A few days ago my webmail Outlook.com inbox became unusable. When I opened the inbox there were emails that showed up for about 2 seconds and then disappeared. I closed and reopened the site and the emails were still there and visible for 2…
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Firewall -> Always allow (grant access to internet) an app even if it updates?
Hi, I love bitdefender firewall, but I like to keep notifications of access to internet of any app turned on, the problem is that some apps like onedrive, keep updating almost dayly, so yo need to grant access everytime they update, which is really annoying... is there anyway to grant access to this apps even if they…
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Bitdefender is blocking WinSetView
I want to globally set Explorer folder views in Windows 11 using WinSetView but Bitdefender keeps blocking it even if switched off: 'Malicious command line detected Feature: Antivirus The app was passed a malicious command line and has been blocked. Your device is now safe. Command line:…
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Bitdefender Update Within The Last 24 Hours: Unable To Play Any Games. Any Help?
I can't launch any of the games I normally play (eg. Starcraft 2 unable to load from battle.net launcher; League of Legends game unable to launch after champion select in lobby, etc.). After disabling BD advanced threat detection, the games work just fine. Adding the game folders and the game .exe's to the exceptions list…
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Bloatware
I would like to know if my subscription (Total Security) includes any kind of utility for removing bloatware. I have a quite new desktop PC from HP and there seems to be a lot of pre-installed bloatware on it. I have already rather brutally removed most of the HP Wolf Security program that, to begin with, prevented me from…
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Bitdefender prevents me from installing Maya animation program on my computer
I recently purchased Maya and have tried repeatedly to install it on my computer. Bit Defender keeps me from installing it: there is an error prompt that comes up during install process. Bit Defender states that a malware/virus has been found and that the file I am trying to download is corrupted. However, this is…
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Why The Notification Window Will Not Let Me Delete Past Notifications?
Why The Notification Window Will Not Let Me Delete Past Notifications?