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Downloaded/opened a virus...now what?
I feel supremely stupid about this, but I figured I should probably get some advice. I got a Discord message from a friend I hadn't talked to in a while who made games in his free time back when I talked to him a lot. He said that he had made a new game and needed people to test it, and I agreed. He sent me an .rar file, I…
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MS Store and my surface pro camera
I have tried to delete the MS Store from the list of apps being "allowed" to use my camera. Unfortunately, bitdefender keeps adding it back in and I receive a notification multiple times a day that it has been added back to the app list.
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Can anyone tell me what this is and what I can do to ensure my safety
Recently got this while playing modded minecraft with some friends, haven't done anything, haven't downloaded anything from a sketchy website or a dodgy link. Im wondering what if I can get more details other than its an IP from New Jersey, US and is a Linode User. My anxiety is through the roof due to this. Minecraft has…
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Query on file should it be there should I delete it or let it stay ?
Prior to and post a detailed scan I noted the file under the Protection tab in the Exceptions listing namely /private/tmp/com.bitdefender.com. If I should delete it how to do this ?
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Modifying the host file without interference from BD
I want to add the following to my hosts file, but keep being hampered by BD that once reactivated proces to modify the back to having no entries. Sure I can block these at router level, but the hosts file should be accessible to power users. Anyone know how this can be allowed? I want BD to keep monitoring the file and…
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Blocking access to GOM player on Win 10
Hey there! I wish to block the persistent pop-up adverts that GOM player throws when the app is starting and also the webpages it launches automatically on app closure. Not to mention the bloatware it installs in the background every now & then! :/ I have blocked GOM and GREtech (the developer) from accessing the internet…
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Bitdefender is flagging WO mic as a threat
So today i noticed that bitdefender is neutralizing some threat, and i was shocked to see that wo mic is infected with (Gen:Suspicious.Cloud.2.juW@aG0iCCli) I run the download URL in virustotal and it said it was clear. What do you think should i do i already uninstall the program just to be safe. Is this a false positive
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BD latests version can't detect simple tracker? Why?
Windows 11 out of the box. Only time I ever use Edge is to download Chrome. I install Chrome and proceed to set my google account. Next time I try to use Chrome I get redirected to this unwanted tracker: track.clickcrystal.com I install BitDefender and perform a SUPER FULL scan and the report says: 😀 👍🏼 Your computer is…
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Bitdefender blocks sending of screenshots
I am attempting to send a screenshot of an item that I want to purchase under Alibaba's website but unsuccessful. It's only when I disabled all protections under "Online Threat Prevention" that I been able to send screenshots.
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Bitdefender prevent roblox from running? or roblox doest like bitdefender?
My sister wanna play roblox today but it seems that roblox keep force closing whenever bitdefender protection is running , this never happen before upon closer inspection using process hacker roblox just terminate itself after i click play on the web, i cant even run the roblox player itself i need to atleast add…
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Won't allow Roblox to launch
Yep, it all started there. It will not allow Roblox to launch despite adding: RobloxPlayerLauncher.exe RobloxPlayerBeta.exe RobloxPlayerInstaller.exe ALL THREE of them to the exclusions. I dug through Windows defender as well incase that was the issue. I looked into the logs of both and neither had mentioned stopping…
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Roblox Blocked: Advanced Protection
Hello All, Popular online platform Roblox has an experimental anti-cheat that's newly invasive to combat exploiters on their platform. Problem being the latest version is blocked by Bitdefender. I highly advise Bitdefender work fast to resolve this auto-blocking before customers start picking up this is the source of the…
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Firewall shuts off
Recently, I have noticed that the firewall is no longer active in Total Security after Windows10 logon. I have read various posts on this issue and have made the required changes to the registry to prevent this from happening but to no avail. My program is up to date and otherwise functions normally. Suggestions?
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Antispam automatically gets enabled after being disabled.
I have disabled Antispam several times only to find that it gets automatically re-enabled after a few days and starts marking good emails as Spam. I have raised a support ticket 2 times but they have not been able to give me a resolution. Is anyone else facing this and have they been able to sort it out? It's highly…
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Is Bitdefender working properly?
I used AMTSO's SECURITY FEATURE CHECKING TOOLS to test if my antivirus was working properly. bitdefender passed all the file download tests blocking them correctly, Bitdefender only failed to detect phishing pages. I have bitdefender premium, so that's strange. I don't have any bitdefender extensions enabled because I…
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PowerShell 7: Golang Compilation Super Laggy With Bitdefender Shield On. Any Ideas?
Windows Terminal especially. Golang is so slow not worth it with BitDefender shiel. Easy test: Turn BitDefender Shield off. Normal. Turn BitDefender Shield off. Laggy command line activity in PS. Golang compilation super slow. If I just use the regular Windows DOS command shell , it is now laggy. HOWEVER, Golang…
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Everytime I scan and file/folder using bitdefender I get this error!
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Do any settings impact suggested address completions in Google maps?
Prior to installing Bit Defender, Google Calendar and Maps would show a list of possible addresses based on the one I began to enter. When the correct one appeared, you could click on it and it would auto-complete in the address field. That function is no longer active. Thanks for any help.
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Virus in boot loader of SSD, M.2 possible fix?
So I have a MSI MAG Z490 Motherboard and a while ago I installed a Trojan so I reinstalled windows from a USB but the virus was still their trying to make me give it permissions. So I flashed the bios and uninstalled and reformatted my drives through the Window's installer, but I thought that after a few weeks I might have…
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Why is this skipped from the scan, new computer fresh windows?
Any thoughts, also my laptop is a HP Envy so I believe the third file path is for HP.
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Getting Rid of " [spam][Bitdefender extortion detection]" in My Message Subject
I'm using Thunderbird and Firefox on my Windows 10 system. Sometimes I get an email the subject of which looks like this: " [spam][Bitdefender extortion detection]" Your request... I would like to bet rid of that part of the subject but cannot find out how to do so. Can somebody please tell me how?
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Is Heur.BZC.PZQ.Boxter.1020.1DD735D1 a false positive
For the last few days BD is showing a critical error - Infected file detected. It could not clean the file and a restart is required. I have done this several time but BD continues to detect this file
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I am trying to do an AZURE deployment using the commands in the screen shots.
However Bitdefender takes these azure commands as threats & blocks them. How can I stop Bitdefender from blocking these commands? Please give me step by step instructions. Thanks
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Bitdefender Blocks Fortnite connection
Hi all, I've been having issues connecting to Fortnite. Everytime i launch the game it hangs on "connecting". When i switch off Bitdefender it launches perfectly fine. I have been trying to get Bitdefender exclude Fortnite from getting blocked. But i can't figure out which folder or .exe file to use... Could you help me…
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Bitdefender high memory usage
First time trying Bitdefend total security, but I can't belive it takes so many memory and so many process. And update is very slow. I need a refund.
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Hacked through ethernet
I have reset my computer 3 times because once everything is normal I plug in the ethernet and my computer is attacked again. Any help appreciated. I have reset router several times when wifi or router password is changed.
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JS:Trojan.Cryxos.4890
Hi there! Today Bitdefender warned me about a malicious/infected website which is a bit strange because I didn't click on any link during my internet search. Anyways, Bitdefender blocked the website and informed me that the potential malware that was ready to infect my system is called " JS:Trojan.Cryxos.4890 ".…
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High number of "Resolved items" after scan
Hi, I'm using Bitdefender Total Security on a Windows 10 machine - both updated within the last several days. I've just run a full scan and BTS resolved and quarantined nearly 600 intems. They're all older files - as far back as 2019, and have all been scanned by BTS in the past, with no issue. From the current BTS log 589…
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Nie można pobrać żadnego pliku: Niepowodzenie – Skanowanie antywirusowe nie powiodło się
Problem występuje tylko na jednym z trzech komputerów, gdzie jest zainstalowany Bitdefender Internet Security. Każda próba pobrania pliku z jakiejkolwiek strony internetowej a też przesłanego pliku w poczcie email w załączniku, kończy się komunikatem: Niepowodzenie – Skanowanie antywirusowe nie powiodło się. Na innych…
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Facebook account has been hacked. Can't get back in. How do you get it back?
Facebook sent out 3 different emails with codes to confirm we wanted to change our account. However, the emails went straight into the trash file and not incoming or spam. We did not discover the 3 emails until it was too late and the account had its email account change from ours.