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How can I enable or activate your FREE CRYPTOMINING PROTECTION?
I don't see it listed in my Protection Section! Is it needed or useful for my PC and my Android Samsung AO3s phone?
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remote scan?
Will remote scan work on a different network about ten miles away?It hasn't worked the 3 time i tried.The target computer is online and ready .But no connection is happening. thanks
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Fedex.com Not able to track packages or sign in on multiple browsers
About 3 days ago Fedex.com stopped functioning on my Windows 11 system. Specifically, I can access the site but when I try to track a package I consistently get an unable to track, try later message. When I try to log into my account I consistently get an unable to communicate message. All other sites work with no issues.…
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Unmatching Security Certificates
I've asked this question recently, but the answer I received doesn't answer my actual question: With some sites that I've visited in the past, and bookmarked, I'm now receiving this warning message from Bitdefender: "Your connection to this web page is not safe due to an unmatching security certificate. This means that the…
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"Please tell me how to open the SSH port."
"I'm using Total Security and have set up servers through VMware for external use. I was using port forwarding for SSH ports. However, after installing Total Security, I can no longer access SSH from external sources. Could you please tell me which part of Total Security I need to modify to open SSH ports for specific IP…
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how to do a Bootable antivirus scan
is it possssible to do a Bootable scan disk or scan pc before start up
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Tortoise Svn Merge
Hi, I'm working on a bigger project that still uses subversion for sharing/storing data. Everything seems fine in day to day use. But during merge i get really huge amount of tree conflicts, that are produced only with Bitdefender Total Security enabled. Is there any remedy for this? Thanks Ondra
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Firewall forced off by new Windows 11 update
My firewall stop working after a windows update, as it forces default Windows firewall to activate. The option to activate Bitdefender's firewall is still offered in the Security Management, but it will not activate. And if I deactivate the Windows firewall, Windows does not allow the activation of the Bitdefender…
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Exceptions - Return Control Back to Us Users
Bitdefender DOES NOT respect my choices for exceptions. In fact, some options, such as "Advanced Threat Defense" are grayed out. I really do not care if Bitdefender thinks creating an exception for a thumb drive or mapped volume is unwise. It's MY computer, not Bitdefender's. If I don't want something scanned, that's MY…
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what is GT:JS.Injected.4.BE42DA35?
Whenever I open this website [link removed by admin] I get threat blocked message of GT:JS.Injected.4.BE42DA35. Kindly someone explain. The website is legit.
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I Keep Getting A "Suspicious Connection Blocked" Notification And I Don't Know Why. Any Help?
Multiple times a day, and constantly when using chrome, I get the notification: Feature:Online Threat Prevention chrome.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate…
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Online Threat
I just started seeing Bitdefender block a web page from loading indicating a GT:JS.Nemucod.1.80B60113 detection. Is there a way to capture the code for analysis? The page is at: [*url removed by @Flexx*] Thanks!
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WiFi Security Advisor issue
Hi, I recently installed Total Security but what is bugging me is that when I havve the WiFi Security Advisor active no wifi networks won't show up. Whereas I am, at home, connected through wifi. And it's greyed (or blued) out. What am I overlooking? I already disabled and re-enabled wifi but without succes.
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outlook antispam wrong settings
Dear i am not pleased at all with this module !!!! 1/ everytime the laptop restarts the antispam is set to ON. 2/ important emails disappears - the delete folder is NOT USED (according to the settings in the toolbar). 3/ where are my -spam- mails ???? if this is not changed i will have to delete bitdefender from my pc is…
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Is it OK to not scan password-protected files when I do not know the password
When I scan a drive by right-clicking that drive in Microsoft File Explorer (Windows 10- 64 bit) and selecting "Scan with Bitdefender", scanning launches, and continues until it encounters a password-protected file, at which point the scan pauses. Since I typically do not know the password, I select the option to skip all…
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I have accessed a malware page
By mistake, I ignored the bitdefender warning and accessed a malware page. How can I know that my phone is not infected? The device analyzes do not detect anything and I have not observed anything strange on the device, can I rest assured?
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Unable to access NAS device
I've just added a Buffalo NAS device to my home network, which is connected to the same router my desktop is connected to. However, I cannot see the NAS unless I disable the firewall. I know I can add an application to bypass the firewall, how do I add the NAS so I can see it without disabling the firewall? I'm currently…
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Protection défaillante
Bonjour Je suis obligé de réinstaller sans arrêt car je me retrouve avec " les services sont en cours de chargement » et plus d’icone " vous êtes protégé »
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What is Gen:Variant.Tedy.10842 ?
This virus is in the folder C:\Windows\System32\config I scanned the file and found it had a virus so I deleted the virus but after I restart the virus is still there help me how to delete this virus permanently :(
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I can't see some apps in Firewall / Rules section.
I wanted to create rules for some apps like Media Player Classic, VLC and Focusrite Notifer etc. but I can't see their EXE in the app list. Why is that? How can I add rules for those apps? Any help would be appreciated.
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A false website blocked
Hey, How can unblocked an false website!! Is not an false website tryed on another computer use another antivirus programs there going better. How can fix that.
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Rescue Enviorment video problem
When running Rescue Enviorment offline scan the video is badly distored and only bliinks on for about a second, then the screen goes blank for several seconds, then it repeats (distorted video - no video-.distorted video - no video-etc.) This only happens with Offline scans otherwise videos is fine. Any suggestions?
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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Windows/Debug/PASSWD.LOG
Below is the text from the above file on my W10 machine. It certainly appears that someone or something is attempting to change my windows logon. This is exactly what happened to me about a year ago. Please dont reply teling me its harmless, because unless there is a great explanation, I wont believe you. Thank you in…
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Bit defender total security wont allow me to change settings
Ive installed bitdefender total security on number of computers and on one of them want to adjust the settings but cannot and they are greyed out. How do allow these settings to be updated on this computer? If its profile specific can I allow updates for all profiles
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Chrome notification pop up with a virus scam
visited a clean website and i clicked on a box to prove i am not a robot and before i know it im getting told to renew my macafee antivirus software etc and now i keep getting notifications spammed to me. I dont know how to make it stop asides from switching chrome notifications off whihc i dont want to do. i will attach a…
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static.thunderboltlaptop.com
Hello - I am receiving an outrages number for suspicious notification blocked: Feature: Online Threat Prevention msedge.exe attempted to establish a connection relying on an unmatching security certificate to static.thunderboltlaptop.com. We blocked the connection to keep your data safe since the used certificate was…
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Cant add firewall rules about Bitdefender programs
Hi! It seemes that all bitdefender folders are hidden when trying to make a firewall rule about bitdefender executables. Why is this important? When I have Default application behaviour to Block all then it will block all request that have no rules therefore it will block Bitdefender VPN. It would be enough if all…
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Autoscan & Safepay settings not saving upon reboot
Hi, I've been recently having a problem after turning off Autoscan of external drives, and also with turning off Safepay. Once I've turned off the autoscanning feature of my USB external storage and then reboot the system, the settings revert back to autoscan again and starts scanning any USB drives I have plugged in after…
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phishing page not detected by Bitdefender on Android
two days ago I underwent a fraud attempt as bitdefender on Android did not detect that the page I had been directed on was a phishing page. The same page , if I browse it from the PC it is signaled and blocked by bitdefender of the PC. How can I report and send details to have the event analyzed and the Android version…