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Speedtest By Ookla Reports "Latency Test Error". Any Help?
Hello. I have had Bitdefender Total Security installed for a few years at least and have had not issues. Recently, I installed NordVPN and then OpenVPN and have created numerous exceptions in Bitdefender trying to get them to run properly (I must say NordVPN support has been exemplary in trying to get my issues resolved).…
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BD Total Security Suddenly Hangs Windows 7. Any Help?
Having used BitDefender Total Security and VPN for a couple of years now on my Windows 7 system without any problems, on march 1st, my computer suddenly became VERY slow on boot and login. It took me a couple of days to find out that BitDefender Total Security was the cause of that issue (not VPN). After uninstalling and…
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Computer Infected while Running Bitdefender, What to do next?
Wonder if anyone can help with some advice..I was having problems with a Asus router that stopped assigning IPs, so I flashed a fresh Openwrt, hoping to fix the problem it was having. Next thing that happened when I plugged my PC into the router, the PC froze within a minute. I held the power button to turn it off, and…
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How Do I Remove "Bing Wallpaper.exe" From My Windows 10 System?
I'd like to remove any and all things Bing from my system, can I use bitdefender to do this? I've tried uninstall/add remove programs but its not listed. Searching further it seems microsoft has made it purposefully difficult to remove it. I've also read that it's seen by some as a security/privacy threat? Thank you .
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Bitdefender Blocks Cloudflare 1.1.1.1 Page Due To Being Infected With Malware. Any Help?
Hello. I am a casual PC user and I have only started using Bitdefender for few months. Over the last week, I wanted to try to change my DNS to Cloudflare 1.1.1.1 DNS. When I clicked on their 1.1.1.1 page to download their WARP app, Bitdefender blocked the page, and it said it was infected. The malware was Trojan GenericKD…
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A Very Common Home Address Is Not Allowed. Any Help?
Many sites suggest an home address when you start to type the name of the road. On *** for instance. But it is blocked. How do I remove the blocking? *** EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
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Bitdefender Detected "Gen:Variant.Oficla.12" Malware. Any Help?
since approx 2 months iI got infected with a.m Oficla. 12. have tried several removal tools without success. Has any one an idea what's behind this infection and how to remove it. see the string from Bitdefender total security scan below. Windows scan did not show any similar message. no infection message with Anti virus…
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Manually Run "Rescue Environment" Comes Preconfigured To Not Check For Rootkits. Any Help?
That is exactly WHY I ran the routine - and I cannot find anyplace to change that configuration. Help!
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
While detecting a threat discovered in email, Bitdefender quarantined my Outlook pst file on a Windows desktop. So, I can't open Microsoft Outlook. I attempted to use Restore in Manage Quarantine. But, I do not understand just what will be restored: what is listed under File Name, Threat Name or Original Location? I am…
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Cannot turn off Notifications/Special Offers/Recommendations
So frustrating. I want Bitdefender to run in the background and only notify me if there's an actual threat. I don't want ANY other popups. I don't need special offers and I don't need recommendations. At all. EVER. I supposedly have these turned off in Settings/General yet they persist. I am very ready to scrap Bitdefender…
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…
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Total Security Always Tries To Do "Something" When My Laptop Is Off (No Scans Scheduled). Any Help?
This morning BD started at 6AM (ventilation started), I started my laptop at 9AM (ventilation hadn't stopped), I had around 600 notifications to add the WIFI as my office network (estimation, first notification 3 hours ago, ~4 notifications per Minute (up to 8/min)). It often turns my laptop back on immediately when I put…
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Found Two Bugs In BD Total Security Build 26.0.34.145
Hello, So, I found two bugs in the latest version of Bitdefender Total Security 26.0. 34.145. Maybe this was present in previous versions too, I don't know. One of them is, blocking/detection notification is not shown sometimes. I was downloading a malicious torrent for the purpose of testing. One of the zip files was…
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If an Android device infected with malware connects to my wifi network
If an Android device infected with malware connects to my wifi network, can it infect my Windows PC protected by Bitdefender Total Security which is also connected to the network?
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App Opens Automatically. I Want Them To Restore Previous Setting And Ask For Password. Any Help?
Hi; Since I installed Bitdefender in my pc, windows 10, all of my apps open automatically. I'd like to fix this because I don't want some of them to open without asking me a password. Is there Anyone who can help?
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Where Do I Find The Virus Scan Settings?
Where do I find the settings to set the time and frequency of scans. I set it once when I first installed BD, but I'm unable to find it now. The scans are happening at different times to the ones I sent
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Bitdefender Detected Bvckup2 As Potentially Malicious And Was Blocked. Any Help?
Getting the following message in Bitdefender Application bvckup2.exe has been detected as potentially malicious and was blocked. I'm fairly certain bvckup2 is NOT malicious. How do I let Bitdefender know this?
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Is There A Way To Get Bitdefender To Detect A Virus On A System Besides The Normal Scans?
Is There A Way To Get Bitdefender To Detect A Virus On A System Besides The Normal Scans?
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How Ransomware Remediation Works?
1 - from what i understand the ransomware remediation in bitdefender total security will create a backup for my files in case of ransomware attact but what if i have 1 tb of data on d drive how it will create a backup for 1tb of data ? can you explain to me how this ransomware remediation works and if i should enable it ?…
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Spam Increased Dramatically. Any Help?
I just downloaded Bitdefender yesterday. I am receiving about 4x the spam I used to, and from very bizarre sites that I have never seen. Can I do something about this?
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Bitdefender's Advanced Threat Defense Blocked "sgdtujv" malware. Any Help?
Every 10 minutes BT block aplication. Somebody Know programs with the archive "sgdtujv"? What does this file (sgdtujv) mean or what program does it belong to? Thanks --------------- Bloqueada una aplicación potencialmente maliciosa hace 10 minutos Característica: Advanced Threat Defense Se ha identificado la aplicación…
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I Have A Problem With "JS:Trojan.Cryxos.4572" Malware. Any Help?
Hi, I have a problem with a piece of malware that both exists and doesn't exist. An old friend was tricked and gave the scammers remote access to her computer; fortunately, she didn't hand over any money. It appears from log files that they got into her computer in the first instance through some old remote support…
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Bitdefender Blocked Malware: Heur.BZC.ZFV.Boxter.830.2CD17C39. Any Help?
I turned on my computer this morning, and immediately this file was blocked. Bitdefender immediately restarted windows. How do I get this out of my computer? Thank You.
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Can't Get Into Websites That Can Be Trusted. Any Help?
I am fairly new to Bitdefender and am having trouble getting into websites that can be trusted and I need to get in to. Is there a thing as "too much security"?
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System Errors After Restart. Any Help?
I did a restart of my system and after restart BitDefender said it was deleting files. Afterwards my computer BSOD and now it's showing system errors for BitWarden that wont go away. Any ideas?
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I'm A Little Bit Concerned About This Game Typically If It's Malicious. Any Help?
i originally uploaded this to Malwarebytes but they told me it was a false positive on virus total so I was just wondering if anybody can let me know if it is malicious or it is a false positive only as far as I know I actually haven't had any issues with the game the company that owns the rights to the game is a Japanese…
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Use passive detection mode
What is the function of this option?
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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After Installing BD Total Security, I'm Getting An Error Message. Any Help?
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Is There A Problem With The Latest Version Of BD Total Security And Windows 11 Home v22H2?
I have had problems opening Microsoft products on my computer recently. I have been able to open non Microsoft products such as Firefox, Google Earth, Signal etc, but received the message " Server Execution Failed" when trying to open Excel, Word etc. I am using MIcrosoft Office 2010 and have had no problems with it for…