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Phishing attempt detected, how serious is it?
I visited a webpage which led to a pop-up page appearing. Soon afterwards, I received a Bitdefender notification for a "Phishing attempt detected" and which stated "We blocked this phishing page for your protection". Could this mean that my computer or system might have been infected? Can my computer get infected from a…
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BitDefender blocks Sidify Convertor and Amazon Music Win 11 App
I have installed Sidify Amazon Music Converter in Win 11 and when BitDefender Shield is of (unprotected) the software works OK and is functional. When BitDefender shield is enabled the Sidify and Amazon Music crashes and apparently a malware is cleaned. I have isolated the problem with a file which is quarantined in…
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False Positive? - Trojan.GenericKD.71897930 found on Atari 2600 Emulator
Hello, BD just detected this on the executable file of the latest release of the Atari 2600 emulator "Stella", version 6.7.1 This was downloaded from the official site, never had a problem before, and LO4D shows only 3 out of 23 AV softwares are detecting it as such: [*url removed by @Flexx*] How can I get this checked,…
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Exploit Attempt Blocked
So i've been getting these exploit attempts attempting to inject into my PC. How do I remove and protect myself from this?
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Why would my Total Security not have email Protection.
Please see attached, There's no email protection, why would that be? Thanks Gor
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Bypass IO / Direct Storage is not working for any games
For some reason none of my games that use DirectStorage fail, including the Microsoft BulkLoadDemo with the following error: File System Filter 'atc' (Version 10.0, 2023-12-11T18:22:43.000000000Z) vetoed bypass IO. Process: BulkLoadDemo.e File: M:\Direct Storage benchmark 1.2\Release\Output\BulkLoadDemo\Avocado.marc…
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Pause Protection
This is a bad product for antivirus category. I have a 4gb ram but antivirus consume 2gb ram. My windows 10 computer very slow. I uninstall Bitdefender Antivirus Plus. Please tell me why I can't pause protection this antivirus ?
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Bitdefender blocking ports on the router
Hello. I have a Raspberry Pi 5 hosting a Jellyfin Media Server for my personal media content. It has setup OK on the POi but I cannot access the jellyfin Server from My Windows 11 computers oy my Samsung Galaxy SmartPhones When tring to make contact with the Pi 5 I am asked to make a connection with the sever, I enter the…
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Disabled features and lorem ipsum in Bitdefender
Hello, recently, my Bitdefender software in the Protection category has all features disabled and lorem ipsum text in the description. I no longer have access to settings or notifications.
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Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
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Super Hacked...
Where do I begin? I just purchased a laptop about 2 months ago. Brand new and its basically changing settings on its own and names of files etcc.. I'm not the admin of the damn thing I own I first noticed it on my galaxy s23 ultra when I would see the font changing and same thing with my pictures and files being renamed or…
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BITDEFENDER TOTAL SECURITY / THREAT DETECTED IN THUNDERBIRD E-MAIL CLIENT
Recently a Bitdefender Scan (Total Security 2024) detected a threat (Trojan.CVE_2024_21413.3.Gen) in one of the folders on my desktop Thunderbird e-mail client (v.115.8.1 64-bit.) Unfortunately, Bitdefender could not identify the specific message(s) where the infection was detected, only the folder. Initially, I just let…
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Thanks Bitdefender
Not exactly an expert input, but just to say thanks to the people behind the app (free version!). Today it notified me - and dealt with - a ransomware attack (.venus). No idea where it came from, but it was quarantined and deleted. My brother-in-law in Australia (lawyer) was not so lucky some months back. Very grateful.
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Alert Mode switching itself off.
Hello I've had this problem for a number of years with Bit Defender and I can't seem to find a solution on the internet. I switch 'Alert Mode' on, so that every time an application tries to connect to the internet, a pop-up appears and I can then choose whether I want it to connect to the internet or not. The problem is,…
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Why is this placeholder text under my Protection Features?
Using Bitdefender Total Security. On the Protection Features tab of the interface, the various tools have the following text underneath them: "_Lorum ipsum dolor sit amet...etc." Now, I know this is common placeholder text but why would Bitdefender be using it in their interface? It feels really half-baked and/or like…
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Outlook 365 disables Bitdefender due to slow performance
Despite enabling Bitdefender, it is disabled again a few moments later. Outlook 365 is the latest available version. Bitdefender is updated. Suggestions as to how to solve this permanently?
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Big problem with "virus" ?
Hi, I have a problem with a virus that is literally everywhere... I think it's more about remote control and virtual machines. I don't know anything about viruses, so it's hard for me to even recognize it. On Windows, I saw a lot of traces of interference with my system in the device controller. In drivers. The services…
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Changing default feature values
I noticed several of the following were enabled/disabled by default and I was wondering why that was the case. For now, I enabled/disabled them based on my desire to have my device be as secure as it should but I wanted your input on which I should keep enabled/disabled and which I should return to their default state:…
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Suspicious connections to weird website from 2 devices.
Hi, Both yesterday and today i've received notifications about a blocked connection on my PC related to a website called "ponf.linkedin.com". After looking it up via virustotal and other search websites it came up as a service for cameras (weird) but this started about 21 hours ago after someone else in my family was using…
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Bitdefender 2023 vs 2024
Can someone advise me which version to buy please. 2023 is available significantly cheaper than 2024 - will I be missing any functionality with 2023 or will it update itself to match 2024. Thank you.
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Alert mode is turning off when i access Riot Games or Steam.
Hello, several days ago i started to notice that my connections were not filtered. No new prompt to allow connections either. I noticed that Alert Mode turned itself off. After a few days it keeps happening and i am sure League of Legends or Valorant are causing it. Maybe Steam is the culprit. Each time i turn on Alert…
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Firewall Alert mode
Since 03.13.24 the Bitdefender Total Security Firewall alert mode has switched to the OFF position 25 times now when if its functioning correctly, should remain in the ON position i set it to. Thanks in advance in if someone can help me fix this problem. My alternative to fix this problem is replacing Bitdefender with…
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Potential Cause Of Firewall's Alert Mode Self Disabling. Any Help?
One thing i have noticed and please ask your devs to look into this. If i run a steam game ( one in particular would need to verify with others ) then when EAC gets loaded Easy Anti Cheat , it slides my ALERT slider to disabled. I can visually confirm this on my second monitor and can post a video if necessary. Although…
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Firewall - Alert Mode - Cannot turn on
I don't know when this started but I noticed that I was not getting pop up alerts after programs were updated. I checked in settings and alert-mode was switched off. I didn't do this and it was working quite recently. If I click on it the radio button change for a moment and then back to off. I never see the blue colour of…
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firewall with alert mode non activable
Greetings. I have bitdefender total security, I had set the firewall with alert mode active, today I checked the settings since I hadn't received notifications from the firewall for days, the alert mode was deactivated and impossible to reactivate. How come?
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Scan found trojan in Outlook OST
Hello, I was wondering if someone could help me out with this. I have scanned the entire system yesterday and it returned this issue regarding my .ost file for my Outlook profile. The thing is I do not know how to identify the actual e-mail in question. I have searched the entire inbox based on the subject and couldn`t…
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BD continually detects PUP (Venus.Cynthia. . . . ) in DropBox.cache
Bitdefender Total Security has started continually notifying me of a "Potentially Unwanted Program" in my DropBox.cache\new files directory. Two of the malwares detected are 1) Gen:Application.Venus.Cynthia.Amifl.13buY@am!tBBk and 2) Venus.Cynthia.Donquijote.8auX@aer1sOl . Two of the file names are 1)…
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Autoscan flash drive, wont unmount after restart. Troubleshooting please.
Why does bitdefender not release my drive after it was autoscanned, restarted and autoscanned again? Windows cant unmount it. Big fan of bitdefender here btw. Auto scanning is on and I like it that way. I copied files from a drive yesterday before shutting down and leaving it plugged in. I do not normally leave drives…
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Nvidia Broadcast
Hey folks, Nvidia Broadcast appears to be getting incorrectly booped I can't post links, but you can google "nvidia broadcast" for the download. It doesn't really stop it working, but on restarting the PC it has to be reinstalled. Maybe Bitdefender wants to look at it, maybe not.
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Trojan.GenericKD.71830415
Hi all, I have been sent a sample file from a customer, with a RAR file, which I believe to be the problem. I have attached it to this post. Bitdefender Total Security identifies the file, but has no further details on it. Please advise.