McAfee pop ups

Bill58

I just started getting Google Chrome McAfee pop ups.

I ran a scan and it found no viruses.

Flexx

https://community.bitdefender.com/en/discussion/90419/mcafee-pop-ups

Hello,

Kindly download and run mcafee product removal tool from https://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe

Also, reset your google chrome browser : https://support.google.com/chrome/answer/3296214?hl=en

If the issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Alexandru_BD

Hello @Bill58 and welcome to the Community!

Check this thread here, it appears that similar pop-ups have been reported by our members:

https://community.bitdefender.com/en/discussion/90120/malware-webadvisor-macafee

I hope this helps.

Stay safe.

[Deleted User]

@Bill58

That happened to me as well. I just exited the browser and restarted it, and then I installed the free Malwarebytes Browser Guard Chrome extension. Not sure if that helped, but I have not seen the pop-up since.

Have a great day.

Regards,

-Phil

Graeme269

My Sister started to get this. BitDefender totally missed it and couldn't detect it when I ran a scan. I had to follow the instructions on the following link, including downloading and using two other products to get rid of it..... https://malwaretips.com/blogs/remove-mcafee-critical-virus-alert-popup/#malwarebytes-windows

Flexx

https://community.bitdefender.com/en/discussion/comment/324469#Comment_324469

You should understand that not every vendor can detect each and every bit of malware.

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset windows host file to default: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

6) Reset your network settings. Open command prompt(cmd) as administrator and type below stated commands one by one and hit enter.

netsh winsock reset

netsh int ip reset

netsh int ipv6 reset

netsh int ip reset all

ipconfig /release

ipconfig /release6

ipconfig /renew

ipconfig /renew6

arp -d

nbtstat -R

nbtstat -RR

ipconfig/flushdns

ipconfig /registerdns

netsh winhttp reset proxy

netsh advfirewall reset

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global

5) Check on the resolution provided by McAfee themselves

https://www.mcafee.com/blogs/other-blogs/mcafee-labs/how-to-stop-the-popups/

https://www.mcafee.com/support/?articleId=TS102999&page=shell&shell=article-view

Regards