How do I stop Bitdefender from requesting authority to update system files and apps

Boxhead
Boxhead
in Protection - Malware/ Firmware/etc.

Every day just after I boot up my windows 10 PC bitdefender sends requests to my desktop asking for authority to make changes/updates to systems files/apps. This causes disruption to old win 7 software and games running and requires a reboot to clear it.

Answers

  • Gjoksi
    Gjoksi Defender of the month mod

    Hello.

    You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

  • Alexandru_BD
    Alexandru_BD admin

    Hi @Boxhead,

    It's hard to tell what could be the culprit based solely on the available information. Could be a bdagent update on a standard account.. Otherwise, the Support engineers should be able to advise on this one.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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