Settings Password - Antivirus Plus

itr

During some recent testing, I have had to reinstall my OS and AV software several times.

Unfortunately, I've managed to lose my Settings password. I found the password reset tool and i've tried to run this tool several times (Once i installed VS2010 runtimes anyway!) - it says it has finished, bu when rebooting, I still return to a password prompt.

Machine is running Windows 10 x64, latest release. Can anyone help please?

Alexandru_BD

Hello @itr,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes.

Regards