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For some reason my copy of BitDefender will not load
My copy of BitDefender isn't loading? I'm getting a communications failure message, Communication with Bitdefender App service failed to be initiated. To retry the connection, please click the button below. Does this mean I'm not protected??? I've tried rebooting three times, with no change. I can access several of my…
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How can I protect my e-mail if my e-mail account is not a Google-account, nor an outlook-account
I recently installed bitdefender total security. Every day it suggests to protect my mail, but, when I click the link, the next screen asks me to choose between an google- and an outlook-account. My e-mail is handled by another provider, and my e-mail-addresses are in my own domain? What should I do to get the promissed…
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Bitdefender panel focus when typing
Often I am typing in an app/program and a Bitdefnder panel prompts me to choose to accept or deny firewall access. Many times because that panel steals the focus I accidentally deny the program and have to go back into Bitdefender notifications to check. I haven't programmed Windows for a long time but is there a way for…
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False positive upload form not working; are there any alternatives?
A recent Lenovo App Explorer update is being flagged as Trojan.GenericKD.72880600 (many people are reporting the same issue on Reddit r/antivirus). Windows Defender originally flagged this as malware (win32/Dorifel), but soon removed it as a false positive. I've tried to upload the file (9MB) at the "Incorrect Detection:…
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my windows 10 will not allow me to uninstall Bitdefender
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Quarantine setting "delete after 30 days" can not be modified; is that normal ?
I have just installed Bitdefender Antivirus Free for windows for the first time; looking around I noticed that the quarantine-setting "delete after 30 days" can NOT be modified… Is this the intended way how this product works? If so, I'll have to remove the product of course, because I don't want to risk having files…
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False positive - what is Trojan.GenericKD.48174843?
Hello, my BitDefender detected Trojan.GenericKD.48174843 in a file: "Kwestionariusz_wstępnego_wywiadu_przesiewowego_przed_szczepieniem_osoby_dorosłej_przeciw_COVID-19_(wersja_docx).docx" from https://www.gov.pl/attachment/c6109501-068a-410c-a3b5-05e2f4eb8efe Which is weird because I opened this file before and it worked…
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Firewall keep desactivating
Hi, despite toggling the firewall on bitdefender, it keeps being desactivated if I close and reopen the UI Meanwhile the windows firewall keep activating, on windows 10 I tried the method with the BFE (give permission) mentionned on your website what could it mean ? Why am I unable to activate the firewall ?
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Operation Endgame
Hello, haveibeenpwned indicate that my email address was pwned by OPERATION endgame "between 27 and 29 May 2024 Operation Endgame, coordinated from Europol’s headquarters, targeted droppers including, IcedID, SystemBC, Pikabot, Smokeloader, Bumblebee and Trickbot." Does it mean I potentially have been infected by these ?…
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SkyGo
Bitdefender no longer allows me to reinstall SkyGo App on my Windows 11 PC, identifying it as malware.
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First system scan took me to a weird screen with bios settings.
First system scan took me to a weird screen with bios settings. Couldn't get out of it. I had to disconnect all power for a while. I'm scared to run another system scan unless it completeley screws up and I can't fix it
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Can on demand scan with malwarebytes conflict with bitdefender and crash some windows process?
Had wierd experience when I was scanning with malwarebytes as on demand scanner on my pc. I alt tab from my game while scan was scanning and as soon as I alt tab to desktop I notice my taskbar was semifrozen some animations were working some not and clicks were not functioning as normal. Could this be sign of conflict?
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Bitdefender nuked itself and my entire system for no reason
Hello all, Sorry, this is my first time posting on this forum, if I need to move my post elsewhere please state. I am quite puzzled as to what just occurred and would like some insight to help me better understand why and how this managed to happen, and also, how to fix the aftermath. So, what happened? I had just come…
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Buhocleaner
Is this software (buhocleaner) a threat? Bitdefender seems to treat it as one. Thanks
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Bitdefender not detecting anything, but TotalVirus does. What the hell?
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trojan generickd.72992858
Hello. I was trying to download wallpaper engine on stream and the file was moved to quatentine by bit defender which has identify it as trojan generickd.72992858. in stream fórum they say it's probably a false positive, but I'm not sure. Could anyone help me? Thank you in advance.
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system has slowed
I installed Bitdefender a month or so ago and I've noticed my internet and/or computer is slower. Is there a way to turn off Bitdefender, rather than uninstalling it, so I can test to see if Bitdefender is the cause? Thank you
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VBS Scripts for automation are Blocked by Default
My VBS scripts for automation are blocked. This is a very poor type of detection. When does the advanced heuristics implementation kicks in? ALL malware scanners returned safe results: Can't post virustotal links because I'm not "around for a little while."
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How do I disable Bitdefender Shield for a specific web site?
Good day, I need to work on a very high-resource web application from my laptop. This is a trusted application that is safe. The problem is that it takes a very long time to load when I log into the site. If I disable Bitdefender Shield, login is very quick, almost instantaneous. I have added the website as an exception to…
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Bitdefender with Visual Studio
Currently Bitdefender performance is killing Visual Studio when debugging software. 10-15 mins to start up an application with CPU usage sometimes peaking at 30%. Is this expected behaviour? Does it improve over time?
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Possible External Connection
Hi all, I noticed some slow network speed with my wifi on windows 11 system. Upon checking I found one connection for WAN miniport getting connected automatically. But I m using only wifi no other source. Whenever I delete this next time I browse it shows up again. Can anyone help if this is some kind of data mining or…
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Bitdefender doesn't allow me install SKYGO identifying it as a malware
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Firefox not blocked for suspicious URL but Chrome/Edge are?
I just switched to Firefox on windows and URLs that where previously blocked using Chrome due to certificate mismatch are not being blocked on Firefox. I installed traffic light, same result.
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Are These Directories Created By Bitdefender?
Seeing the following directories/folders: C:\ProgramData\atc C:\ProgramData\gemma Both are zero bytes and contain a directory/folder titled feedback. Are these created by Bitdefender and related to the gemma and atc items within the program install directory?
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How long does a Full System Scan take?
I installed the Bitdefender Ultimate Security software on June 1 and started a Full System Scan. It's still running 2 days later (47 hours and 09 minutes). I have a 2 TB hard drive (1.81 TB) with 1.26 TB used and 561 GB free, according to the C: Properties. So there's more than 25% free space on the drive. I wouldn't have…
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impossible to connect to a web site
very ofthen if I try to connect some web site like news paper news and other commercial web site, the answer is : Impossibile raggiungere il sito www.giornaleadige.it ha impiegato troppo tempo a rispondere. Prova a: Verificare la connessione Controllare il proxy e firewall Eseguire lo strumento Diagnostica di rete Windows.…
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Firewall VS remote server access
Greetings, For some unknown reason, this morning the Bitdefender firewall is blocking access to my work remote server drive. I can confirm that the second I desactivate Bitdefender firewall it's working again. I tried creating a rule but It failed. Anyone can help me? Thanks in advance
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How can I feel safe from a Trojan Attack?
Hello, I'm not that techy guy. But knows how to run a computer. But then I've experienced this rookie mistake. I've downloaded a malicious program a .exe which is I didn't thought as. After I installed my pc detected it as a Trojan and I immediately block it and delete the installer. I haven't had the time to screenshot…
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Bitdefender
Hi, Bitdefender is blocking a platform we use for courses. Can I get some help with this issue please?…
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Conflicting Scan Schedules
I just installed the Bitdefender software on the first device, a Windows PC, and it is all new to me. Today's question: I have set up a full System Scan at 0300 on Monday. I have Quick Scan scheduled Daily. Since there is no setting for which days a Daily scan is scheduled, which one will take priority on Monday morning?…