Bitdefender Blocks Fortnite connection
Hi all,
I've been having issues connecting to Fortnite. Everytime i launch the game it hangs on "connecting".
When i switch off Bitdefender it launches perfectly fine. I have been trying to get Bitdefender exclude Fortnite from getting blocked. But i can't figure out which folder or .exe file to use...
Could you help me out?
Thanks!
Comments
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1) You will have to exclude the complete folder where the game is stored in Bitdefender antivirus: https://www.bitdefender.com/consumer/support/answer/13427/
2) As far as advanced threat defense goes, you will have to exclude the executable file that launches the game in the original folder (not the shortcut which might be placed on the desktop). It should be something like fortnite.exe or something similar: https://www.bitdefender.com/consumer/support/answer/2393/
3) You will have to set the game as an exception in the firewall (again, the .exe file that launches the game from the original folder, and allow it): https://www.bitdefender.com/consumer/support/answer/13425/
If issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/. Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.
If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.
Regards
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Bitdefender Ultimate Security Plus (user)
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