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VIRUS Gen:Suspcious.Cloud.2.sp3
I get over and over the message that temporal files of Bitdefender are infected by Gen:Suspcious.Cloud.2.sp3. After each scan Ditefender deletes them but they allways come back. How can I get gid of it?
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Suspicious Connection (blocked 9 times every 3 minutes)
"msedge.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities." What is this? Can I add an exception to stop getting interrupted by this notification?
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URL in outlook doesn't open
Hi, When i click on a hyperlink in my outlook the website doesn't open. I checked the notifications in central but no event is created. What can i do to adjust this security setting? Regards
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Is there any way to turn off "suspicious connection blocked" notifications
I'm glad BD is working to keep me safe, but is it really necessary to spam us with all the popups? Yes, you're a good boy. Now go about your business and leave me alone. For the life of me, I can't find the setting to turn those notices off. :(
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Internet disconnect
I am asking advise on how to prevent my computer from disconnecting from the internet once I do the sleep command, Bitdefender at times will not connect back up to the internet at all and i will have to reboot computer and still no connection at times. Bitdefender is the one doing this, is there a place where I can…
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Infected web page detected : GT:JS.Backdoor.2.D0DE3B58
Hi. I'm consistently getting a notification from BIS about the samples at [*url removed by @Flexx*] under the heading "Learning centre" (click "Explore!"). Infected web page detected 3 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Threat name:…
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Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
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HxTsr.exe Ran After Blocked Port Scan
Bitdefender blocked a port scan from 94.137.74.151. AbuseIPDB rated it as 100% malicious Russian IP. Cisco Talus and VirusTotal also ranked it as likely malicious. Right afterward, HxTsr.exe contacted what appears to be Microsoft IP 52.96.111.82/0. I ran a full system scan on Windows Defender and Bitdefender Total…
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OPTIMIZER
tapped optimize but no response from program. what am i missing. thank you for your time
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Full System Scan not scanning enough files.
Dear Bitdefender Support, I usually do a Full System scan on a Friday and check ‘Notifications’ when it is finished. On April 19th 16787115 items were screened and 132723 items were skipped - it took the usual sort of time about 40 minutes to an hour Dear Bitdefender Support, I usually do a Full System scan on a Friday and…
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Several blocked connection notifications of www.mgenyc.com
So I was just on google and all of a sudden I got like 20+ notifications of this. "chrome.exe attempted to establish a connection relying on an unmatching security certificate to www.mgenyc . com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
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How to disable bitdefender autopilot ?
Hi It constantly warns on the main screen that the password is weak, install password protection. How do I cancel the warnings? edit: I blurred your Account name at the top, Scott.
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How can I block IP range for all programs?
Is there a way to block all inbounds for a specific range of ip? What I found is that I can only find settings that can specify a specific program and limit remote ip only for that program. These days, certain ip keeps trying to attack my pc, but I can't stand the notification every time. I want to block all of those…
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If I have the free Bitdefender version, can I uninstall Bitdefender Total Security
As far as I have been able to tell, the free version of Bitdefender locks all the features of Bitdefender Total Security. If that's the case, do I lose any of Bitdefender Free's functionality if I just install Total Security and leave Bitdefender Antivirus installed?
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How to add an exemption?
I have 2 NAS devices hardwired to my network. When I access the IP through the browser I get "Not Secure". Obviously, it is secure. How do I list the NAS IPs (static) as an exemption? The documentation does not show how this is done.
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Canva issues with bitdefender installed
Hi, I had to uninstall bitdefender because my girlfriend couldn’t work in canva anymore. The little cloud constantly has three dots (connecting status) on each workpage and ended up showing “Trying to reconnect” after some timeout. canva was working in the safeplay browser though but had to uninstall as she didn’t like the…
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Emails stopped being tagged with "Bitdefender: Safe" green tags 3-24-2024, any idea why?
Emails stopped being tagged with "Bitdefender: Safe" green tags 3-24-2024, any idea why?
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Security Widget - How to reposition on screen.
I wish it to go in the bottom right of screen.
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Total Security ? only a joke
This program doesn't work properly. I asked for help to no avail, I followed the instructions and also sent the diagnostic file. I made an appointment for remote support, but no one showed up. I checked and updated the operating system, called and chatted, but all was useless. I often get the "communication error" message.…
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How to Remove this virus
We blocked this dangerous page for your protection: https://four.startperfectsolutions.com/scripts/sold.js Threat name: Trojan.GenericKD.71456998 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
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Wowhead Client being ID'd as malware
After an update, Wowhead Client is being flagged as malware by Bitdefender (and Kaspersky) and removed to quarantine. Is this a false positive? More info: "Feature:Advanced Threat DefenseBitdefender detected potentially malicious behavior and blocked all applications involved. Detection ID: SuspiciousBehavior…
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Email Labels do not work in Gmail / outlook. Only work on my Microsoft 365 email
Hi Folks. I have Bitdefender Ultra, and I am using the email protection to scan four separate email accounts. An account hosted by Godaddy, using Microsoft 365, and I get the red and green labels without a problem. On my three gmail accounts, when used in outlook, I do not get any labels whatsoever. Anything I need to turn…
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False Positives on an installed program
I recently purchased a new application from a vendor and the installation failed due to a false positive reported by BitDefender Antivirus. I can't recall the precise message, but the program affected was "AppData\Roaming\HiFi\AS_FS\AddonFolder\AS_FSConnectorInstall.exe". There were numerous reports of this by other users.…
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Sora's fake page
Does anyone know the damage caused by the .exe file contained in the setup-x86_64.zip zip downloaded from Sora's fake page?
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Is BitDefender active in Windows safe mode?
I have a laptop that has terrible battery life (advertised as 10+ hours, I usually get 4-5 hours) and I've been working with the manufacturer to resolve the issue. I've done lots of different tests, sent various logs, etc. with no real progress. I was recently asked to start Windows in safe mode to test battery life with…
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Default tab for Notifications in GUI, and additional display suggestion
In the Bitdefender GUI, the left-hand side has a set of icons including Notifications. I notice that when I click on that Notifications icon, by default(?) it is opening on the Critical tab. The other tabs are All, Warning and Information. I tentatively suggest that the default tab should be All, rather than Critical.…
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Just installed Bitdefender and now videos will not play on news sites, how to fix?
Youtube links within sites will not show just show the following An error occurred. Please try again later. (Playback ID: 9rcArSahFqd2JWh_) Learn More
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how do i disable infected web resource?
this website is not dangerous and before i installed bitdefender it was fine and then it started blocking it so how do i disable it
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Obstacle backing up application installer with FreeFileSync
Today I installed FreeFileSync 13.5 ("FFS") on my Windows 10 x64 laptop. (Finally upgraded from Windows 8.1!). Although I've used it before on another machine, I thought I'd start out with a trial run backing up the contents of my "Temp" folder, where — amongst other things — I save application installers. Nominally that's…
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Bitdefender and local DOH servers
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…