Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Probleme mit Zertifikat https://bzib.nelreports.net/

Options

kann diese Seite nicht öffnen und habe Probleme

wie sieht die Lösung aus

Answers

  • Same problem. Its driving me nuts!

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    edited November 2023
    Options

    Hello.

    OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed; Installed On 18.01.2023; OS Build 19045.3636; Experience Windows Feature Experience Pack 1000.19053.1000.0; BD Total Security 27.0.23.112; Mozilla Firefox 119.0.1 x64; Microsoft Edge 119.0.2151.58 x64

    It happens ONLY with Microsoft Edge, but NOT on Mozilla Firefox.

    The same moment i start/open Microsoft Edge with start page Google, the pop-up notification in the lower right corner appears.

    Obviously, the website's certificate has expired, that is problem with the website and Bitdefender is detecting that problem.


    But, there is a solution, checked by myself and it worked for me:

    1. Click Protection on the navigation menu on the Bitdefender interface.

    2. In the Online Threat Prevention pane, click on Settings.

    3. Click on Manage exceptions.

    4. Click on + Add an Exception.

    5. Type in the corresponding field this text: https://bzib.nelreports.net/api/report?cat=bingbusiness

    6. Enable the switch next to Online Threat Prevention.

    7. Click Save to save the changes and close the window.

    And say good-bye to the annoning pop-ups. :)

    @Alexandru_BD @Mike_BD @camarie Guys, anything to add here?

    Regards.

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello again.

    This is the e-mail i got from Bitdefender Consumer Support:

    "Hello, 

    Please accept my apologies for our delayed response and thanks for your reply.

    Microsoft owns the domain, and the SSL certificate recently expired, but there is no danger of malware or harm to your device.

    This notification is triggered by the Online Threat Prevention module whenever the website you are trying to access doesn't have an SSL certificate(HTTPS) and that is not safe to access it. 

    This alert appears when you try to visit a secured website (HTTPS) with an invalid security certificate. It tends to be websites with lots of ads, such as news websites, and analytics companies with an expired certificate trying to establish a connection. If you wish, you can check their SSL certificates at https://www.sslshopper.com/

    We understand that several community members have raised concerns about the Certificate issue on Microsoft forums, and most probably they are working on a resolution and will release a fix very soon.

    https://answers.microsoft.com/en-us/microsoftedge/forum/all/what-is-bzibnelreportsnet-and-deffnelreportsnet-in/747c0517-f9d5-4ab6-b11f-cce0defd5f50?page=3

    For further information, please contact the Microsoft Support Team.

    https://support.microsoft.com/en-us/contactus/

    Looking forward to hearing from you. 

    Have a great day!  

    Best regards,

    Cosmin I.

    Technical Support Engineer"

  • Lois
    Options

    Is it safe to ignore the warnings?

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    "Microsoft owns the domain, and the SSL certificate recently expired, but there is no danger of malware or harm to your device."

    Regards.

  • Lois
    Options

    THANK YOU

  • Alexandru_BD
    Options

    Premium Security & Bitdefender Endpoint Security Tools user