Bitdefender tasks still running whereas BD is uninstall

djcaesar9114

Hello,

I uninstalled BitDefender but some processes are still running and keep my computer slow. How do I completely remove bitdefender from my computer?

Thanks in advance

Gjoksi

Hello.

Uninstall the Bitdefender program using the Uninstall Tool:

https://www.bitdefender.com/links/uninstall_consumer_paid.html

or

https://www.bitdefender.com/links/uninstall_consumer_trial.html

It will completely remove the program.

Regards.

djcaesar9114

Thanks for your answer. The problem is that there are a lot of uninstallation programs availabile, I don't know which one to choose.

I think it's made on purpose to leave something from BD on the computers. They probably didn't think this would make former customers make bad promotion of their antivirus...

Scott

Hi @djcaesar9114

If you were running a paid version of Bitdefender, use the 1st link that @Gjoksi provided, and select the version of Bitdefender you had installed, and download and run that uninstaller.

If you were running a trial version of Bitdefender, use the 2nd link provided and select the version you had, and download and run that uninstall tool.

Bitdefender does not leave any running process after uninstalling. It could just be something on your end that Support would need to look into.

You can contact Support from the link below. Go through the prompts, Troubleshooting until you get to the black Contact Support box. You will have three options, Chat, email and phone support, which is not toll-free.

https://www.bitdefender.com/consumer/support/help/

Kind regards,

Scott

Flexx

https://community.bitdefender.com/en/discussion/comment/326620#Comment_326620

Kindly perform below steps & see if this helps you in anyway.

1) Uninstall the bitdefender product with add/ remove programs option in windows

2) To remove the remaining files download and run Bitdefender product uninstaller: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2022_Uninstall_Tool.exe

3) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

4) As soon as desktop opens, assuming your windows drive is C, open below things in run (windows icon + R) command one by one :

C:\Program Files (delete any folder with name bitdefender)

C:\Program Files (x86) (delete any folder with name bitdefender)

C:\ProgramData (delete any folder with name bitdefender)

C:\Users\{your pc name}\AppData\Local (delete any folder with name bitdefender)

5) Open run command again and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

6) Open registry editor through run command (windows icon + R) and then type regedit. Once registry editor opens, click on edit -> find, make sure to tick mark match whole strings only. Type bitdefender in search box and click find next. If any file or folder under name of bitdefender is found, delete it. Continue searching the registry and deleting until the search will report no registry keys found.

7) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

Regards

djcaesar9114

https://community.bitdefender.com/en/discussion/comment/326631#Comment_326631

Thank you, this solved my problem. It took a while but now my computer is very fast. I will never buy any BitDefender product again and will tell the people I know to think twice before doing so because they take the risk to leave unwanted tasks running in the background.

Have a great day.