how come when im scanning something and it asks for password it doesnt work

i know im using right password for computer is there a bit defender password supposed to use instead when scanning something? how do i know what password to use when im scanning something on computer and it asks for password

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found a article on this after contacting bitdefender support but there are some details left out that worried about

https://www.bitdefender.com/consumer/support/answer/1976/

Alexandru_BD

Hello,

There are a few threads on the forum regarding this, check my comment below:

https://community.bitdefender.com/en/discussion/comment/348715#Comment_348715

And this one, should you have any concerns about such files:

https://community.bitdefender.com/en/discussion/comment/348859#Comment_348859

I hope my posts provide more clarity.

Regards

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