Gmail Logs in But Bitdefender Email wont work

TigerPaw

Gmail Logs in But Bitdefender Email wont work.
It worked on one machine but not another one.
Gives the error to try again, and same results.

Thanks

Alexandru_BD

Hello,

If you are referring to Email Protection, there is an ongoing investigation concerning several reports that we received in the community:

https://community.bitdefender.com/en/discussion/102425/we-couldnt-complete-the-activation-flow-please-start-again

I would recommend contacting the Technical Support Teams for further troubleshooting. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Regards,

Alex

Alexandru_BD

Update: this will be fixed in the next release.
This thread is now closed.

Thank you for your patience.