I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications

hbg1990

Hello!

A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid of these notifications/ verify my system is safe.

See photos,

Thanks ahead of time.

Flexx

https://community.bitdefender.com/en/discussion/97278/i-recently-had-bitdefender-block-a-phishing-attack-however-i-continue-to-get-sketchy-notifications

Please check if the following steps help you:

1) Restart your PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open the Run command and execute the following commands one by one:

temp ,delete all the files in the the folder

%temp% ,delete all the files in the folder

prefetch ,delete all the files in the folder

3) Restart your PC in normal mode by unselecting the option to run the system in Safe Mode and then click 'Apply.

4) Reset your we browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset the windows host file to default: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

6) Run Disk Cleanup: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

As an additional check, you can use Malwarebytes AdwCleaner (https://www.malwarebytes.com/adwcleaner) to scan for any remaining adware on your system

If the issue persists, please contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Depending on the product you've selected and the type of issue you're facing, you can get in touch with a support representative via email, chat, or phone.

If you choose email, you will receive a ticket number in your registered email. Please generate and attach the following logs to the ticket number you received on your registered email:

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are large, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.

The support team will reply to the same email within the next 24-48 hours, excluding weekends.

Regards

Alexandru_BD

Hello,

It's a fake warning. In addition to Flexx's comprehensive and insightful post above, check this article as well, for more context on browser redirects, adware and phishing attempts:

https://www.bitdefender.com/consumer/support/answer/2574/

I hope the information is useful.

Let us know if the pop-ups are gone now.

Regards