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Support tool logs - what information do they provide about my computer?
I have been asked by Bitdefender Support to provide a support tool log so that a question I have raised can be dealt with. Before I do so I would like to know just how much information about my computer will be provided to Bitdefender staff in that log? For example, do I need to be concerned that any private information or…
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Create Wallet
It appears that the way to sync my PC to iPhone is through the Wallet. I have scanned the discussions but am not finding specific instructions on installation & usage. Please help & if there is another way to keep my PC & iPhone in sync, please let me know.
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Help !! my bitdefender scanning but skip Password protected files
i ' m desperate ,my bitdefender scanning but skip Password protected files ,so what good help password to give ? i dont have , what is this ?? please help .
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Is It Possible To Use The Webcam And Microphone In Safepay?
Hi all, Is it possible to use the webcam and microphone in Bitdefender Safepay? For some companies you have to log in and as an extra layer of security you need to say something and record a video. I can't do that in Safepay. Thanks.
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help configuring Password Manager
Macbook Pro latest Ventura OS Just added PM to BitD. How do I set up autofill of url/passwords and credit cards etc? I have re-read the FAQs but haven't been able.
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Why does TicketMaster block use of SafePay
Received following message when trying to use TicketMaster to find tickets for a specific event: Pardon Our Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. You've…
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BD Total Security: Password Manager Pop-Up. Any Fix?
I have used Bitdefender for several months - but in November started to get the Sin In to Password Manager promo. Using Edge on my Windows machine. I already have a Password manager - and want to disable these Bitdefender Ads appearing without cause or prompting. Web queries seem to refer back to previous versions of…
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Safepay Vs. Firefox With IBM Trusteer Rapport Extension On Windows 11. What Is More Secure?
Hello all, Wondering if anyone knows what is more secure. Safepay. Or Firefox with the IBM Trusteer Rapport extension, which driver incompatability forces Windows Defender Core Isolation Memory Integrity to remain off on Windows 11. Thanks.
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BD Wallet Doesn't Lock On Windows 11. Any Ideas Why?
On windows 11, I have been using bitdefender wallet on brave for a long time. So since the last update Nov 28, 2022 the wallet just stays open instead of locking after 15-20 minutes of inactivity. Have other people seen this problem. The switch Automatically lock Wallet when I leave my device unattended is ON. Has this…
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Bitdefender Wallet Chrome extension not working
Hi, the Bitdefender Wallet extension for Chrome stopped working few days ago in both my browsers (Vivaldi and Edge) on my main PC. The icon is grayed out no matter what I do. Surprisingly I've found that it works just fine in both these browsers on my Surface Pro (that I barely ever use these days). The version of Vivaldi…
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Website Rendering In Bitdefender's Safepay
Just wondering whether BitDefender has a position on how 'accurately' or 'completely' the SafePay browser/client/application should render webpages. I tried using it filling in the online form at https://secure.amp.com.au/ddc/public/ui/term-deposit/ , but some of the graphical elements just looked like little squares. I…
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Bit Defender Wallet - Multi Outlook Accounts
Good morning all, I use outlook.live for my emails and have saved my personal account info in the wallet which was automatically completed by the extension. however, if i select a different account in outlook web page and click login, it defaults to the saved original personal email i previously saved. How do i prevent…
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Can't Load Bank Website In Safepay
My bank is not loading on safe pay and I keep getting a webpage error...I have no idea why and it's frustrating... This is what I am seeing...The webpage has quit unexpectedly. The problem may have been caused by an exception, or another exceptional condition such as blocking scripts or requests generated by the webpage.…
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Can You Access The Wallet From Mobile Phone?
Hello all, I have an actice netgear armor subscription that gives access to Bitdefender Total Secutiry. On the desktop/laptop app, i have created a wallet that stores my passord. Can this wallet be accessed via mobile phone and how? thaks in adance for helping. Regards MK_
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Search Advisor, again functional!
Starting yesterday, I noticed that Search Advisor is again functional in the Mozilla Firefox browser! I used Firefox 106.0.1. Today Firefox has been updated to version 106.0.2 and Serch Advisor is still functional! Good job Bitdefender! Congratulations!
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White Screen On Facebook With Anti-Tracker Enabled
Yesterday I tried to sign into my FB account and the only thing that I got was a blank white screen. This happened on both of my browsers, Safari and Brave. The strange is that it worked fine on my iPhone. After spending hours on line looking for answers none of the solutions provide worked. The one thing that I did was to…
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I am unable to get a linkedin.com video event to play sound, using Chrome browser.
Bitdefender total security Chrome is enables in Video & Audio Protection. Audio works with other services, such as youtube, etc., on Chrome. Using my razer gaming headset. using windows 10 home, 64 bit Ideas anyone?
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Bitdefender Internet Security Wallet Issues On Windows 10
I am in my 30 day free trial of Internet Security and am struggling with Password Manager. I know its not the full blown Password Manager that can be bought separately or as a component of the more expensive offerings. I have had a few 'Chats' and a call this morning but I still have problems. The most fundamental is that…
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Safepay And Microsoft Word Document
I am a new Bitdefender user. I use a Microsoft word file to track my spending but I can't see it because Safe pay takes up my whole desktop. I have two computer screens on my computer. Is there some way to have safe pay on one screen and my word file on the other?
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How Can I Disable Nag Screens For VPN And Password Manager On Windows 10?
I'm a BD subscriber, but I also have existing subs to NordVPN and Bitwarden so my needs for VPN and password management are already covered quite well thank you. Every. Single. Time. That I download a file or get a password screen BD pops up like an eager puppy to remind me that it has those features available. Is there a…
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Wallet disabled in Firefox?
In firefox it says "Bitdefender wallet is off" and it won't let me turn it on. I have to open bitdefender, where it tries to sell me password manager, to get to my wallet. Once there it will only load sites but it won't autofill the passwords in firefox anymore. How do I fix this? I assume it has something to do with the…
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Anti-tracker has a red "x" next to it, what does that mean? Is it still active?
Anti-tracker has a red "x" next to it, what does that mean? Is it still active?
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Sensitive Documents Opened In Safepay Are Saved On My PC
I was a little startled to discover that copies of financial documents that I've opened in Safepay are living in my Windows 10 downloads folder. My Chrome setting for pdf files is still set on the default that directs that pdf files can be opened and viewed. I have not selected for pdf files to go to my downloads folder,…
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Password Manager does not work - where to from here?
I have had a long term Bitdefender account and just purchased the Password Manager. I successfully activated it, and put in a Master Password that was accepted. A window briefly appeared with a reactivation code (in the event I lost the the password) and then disappeared!! I didn't even have time to write it, print it or…
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Added Websites To Safepay Do Not Open In Safepay, But In the Browser! What Should I Do?
Even though I have set them to open in Safepay – none of the web sites do. Each web site has been added to Safepay and enabled to open in Safepay, as per instructions given on Bitdefender’s web site, but they opening only in browser. No automatic switching to Safepay. I am using: Opera browser, Ver.: 91.0.4516.77…
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Password To Protect Pictures In A File On Windows 10 Desktop
I am just asking is there is a way to put a password on a file that has pictures in it that i dont want someone to see
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How Do I Get Rid Of This Password Manager Pop-up Notification?
It continuously prompts me to install this. I don't want it. Clicking the "X" just makes it come back.
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www.googleadservices.com blokkeert diverse websites
Sinds een aantal maanden bokkeert de website www.googleadservices.com diverse websites (zonder 'expliciete' inhoud. De melding luidt: Deze site is niet bereikbaar www.googleadservices.com heeft de verbinding geweigerd. Probeer dit eens: Controleer de verbinding Controleer de proxy en firewall ERR_CONNECTION_REFUSED Dit is…
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Automatically delete notifications?
Is there any way to periodically delete all notifications? Possibly on a schedule? Or maybe each time Windows is started? A bonus would be to deleted only those older than some number of days. If they are stored in a file, maybe cCleaner could do it? If this capability is not present, I would like to submit it for…
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Login and administration rights owned
Why Bitdefender got the settings the adminstration rights and operating system initialization!? I was about to copy my files since 1:00 am, something about three hours between staff, the program got my operating system and I'm still here trying to fix! I'm here with a conditioned temporary Login within my password! I know…