Privacy

Privacy

Bit Total Security (2023) Where is the virtual keyboard NOT attached to Safe Pay?

Hi, I'm a new user of Bitdefender. I used the Competitors virtual keyboard for years to do banking, as well as to sign into sensitive websites. Please help me find a virtual keyboard, because I don't trust that keyboard scanners have been completely blocked. I can't even find either a virtual keyboard or reference to keyboard scanner protection feature in the program I bought yesterday. Is there a way to use the safepay keyboard without buying anything? Thank you for your help.

Also, if this is in the wrong category would someone please tell me the correct one?

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Answers

  • Defender of the month ✭✭✭✭✭
    edited January 2023

    Hi @JennyPat

    With Safepay open, go to the top right 3 dots, and ticking it will give you the option to open the virtual keyboard. Also, is the little blue keyboard option next to it. In the 3 dot Settings, is the option to automatically launch the keyboard for password sites.

    I hope that helped :)

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.

  • Hi, no I can't get the keyboard to appear other than on the safepay screen. When I go back to browser (edge), and put cursor into password box, no keyboard appears. I go back to safepay and there it is, but Safepay and the browser will not appear on the screen at the same time. So no keyboard.

  • Defender of the month ✭✭✭✭✭

    So you're right, Jenny; there is no separate BD keyboard apart from the one in Safepay, unfortunately.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.

  • Thanks for your help. Please pass along a request to the development team to include one in the next version. Best regards.

  • Defender of the month ✭✭✭✭✭

    You're welcome :) If you wanted to start a thread asking for that feature to be considered, may get more traction if a lot of members vote for it, or reply regarding that feature. Otherwise, it may not, it probably will not happen, just being honest :)

    https://community.bitdefender.com/en/categories/product-features-and-ideation

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.

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